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Joyce Honda

Denville, NJ

4.7
5,017 Reviews
Awarded only to the top 15% of Honda Dealers nationwide, The President’s Award is highly coveted by all Honda Dealers because it represents outstanding sales, service, and a real commitment to customer satisfaction. Joyce Honda is a multi-year recipient of this prestigious award, the most recent being 2011 and ranks among the top 20 Honda dealers nationally for total vehicle sales. This combination guarantees aggressive discounts without the corresponding drop in customer service usually associated with volume sales operations. Bottom Line? Great Value! Stop by and experience the Joyce difference.
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3166 NJ-10

Denville, NJ

07834

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Showing 5,017 reviews

January 12, 2021

I am giving a 5 star rating, as I am extremely satisfied with Honda service. However, there are additional recommended services on the print out that were not discussed, but marked as denied by customer. More

by DRICE3141
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Bernstein
January 11, 2021

Overall great experience, very helpful with a very quick turnaround time. Highly recommend. I was able to use discount coupon for the oil change. Thanks ! More

by NITIN
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Tevald
January 11, 2021

I made an appointment for a 40,000 mile maintenance service. They took my car on time, gave me updates, and I was able to sit socially distanced from others. A very positive experience overall. More

by TMVD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Zacatenco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tevald
January 11, 2021

I have been helped by Ernest and Ken. Both are awesome guys and helped me tremendously. Whether it was to come in for new tires and brakes or just an oil change. I have been treated very very well and wil More

by rmorea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tevald
January 11, 2021

I called in for a new battery and Jennifer was able to take confirm they had the battery and was able to get me in within a few hours. The overall time I spent waiting was 40 minutes all in. She did a gre More

by jkuriakose1210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Scioscia
January 08, 2021

We have been buying cars and having them serviced at Joyce Honda since 1979. As always, the service center at Joyce Honda is great. If I should have a problem with my car before the next service visit More

by BOPPR123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2021

I had a great experience at the service appointment! The service representative, Kathy, was very friendly and informative. She provided excellent costumer service! I was in and out in under and hour. More

by GENA.A.PARKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Bernstein
January 07, 2021

Have been using this dealer and its service center since 2007. Covid 19 has slowed down the service process, probably because there are fewer employees to do the work. John was very helpful in getting my More

by srmacmahon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2021

Service at this dealership can be hit-or-miss. We've had both good experiences and bad ones. We continue to take our Honda vehicle here because it's where we purchased it and because of the convenience. More

by TOMWILSON2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Bernstein
January 07, 2021

Very professional and safe practices are followed throughout the service. Very friendly and caring. Clearly called out the inspection areas. Excellent service overall as usual! More

by Karthick Ramanan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Gonzalez
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