Joyce Honda

I purchased my car through the internet department by going to their website and requesting information and pricing. I received a quote right away and called them to make sure the car in the color I want going to their website and requesting information and pricing. I received a quote right away and called them to make sure the car in the color I wanted was in stock. I was pleased to find out it was and made an appointment to go there and check it out. Since I still owed money on my car, I was concerned that it would get complicated but was assured by Peter Jarvis that this was not a problem and that Joyce would pay the balance off when I traded it in. When I arrived, I was greeted promptly by Jennifer from the internet department and was shown the car by Mike Geller who handled the rest of the transaction. The pricing had been quoted to me prior to my arrival so the only unknown was how much I would get for my car. Mike took me for a ride in the new one while one of the managers checked out my car. When we got back, we agreed on the pricing with my car factored in and I ordered a few extras which I was pleased they were willing to discount. We filled out some paperwork and I left to do some errands. I returned a couple of hours later, signed the final paperwork and drove my new car home that day. All in all, it was a smooth and pain-free experience which is more than I can say for most of the other car dealerships I have dealt with in the past. I would recommend Joyce to anyone who is looking for a Honda because they really try to make it as pleasant and hassle free as possible. I have not used their service department yet so I can't speak to how that works but I will write a review on that when the time comes. More

HORRIBLE EXPERIENCE. DO NOT EVEN ATTEMPT TO BUY A USED CAR FROM HERE. Woke up early in the morning to get my first car. Waited 20 minutes to be helped(ok fine). Than the GM finally came up to me and asked CAR FROM HERE. Woke up early in the morning to get my first car. Waited 20 minutes to be helped(ok fine). Than the GM finally came up to me and asked if we needed any help and gave us his whole speech about being the greatest used car dealership(ok fine). He eventually passes us off to a salesman named Rich, and I proceed to look at the Honda Accord I was interested in. First thing we address is the price. He tells us he has no control over the price and the sticker price is what it is, and he can not basically "haggle". Right after he says this, he tells me to "throw him a number"(right after he says that he can't haggle!). Like any person with a common sense, I tried to get the lowest price possible. So, I asked for about 2500 dollars off the sticker price. He walks off in disgust and tells me to **** off and have a nice day. As I stand offended and shocked that he cursed at me in the first 15 minutes I met him, I asked for the GM and as I am walking away he tries to Jedi mind trick me into believing that I did not hear what I heard. But of course once I went into the main office the GM is no where to be found. Meanwhile, Rich crawls back into his hole. After demanding to see the GM for a few seconds a different sales men approaches and offers his assistance. I explain the situation and he calms me down and asks if he can help me with purchasing the car. Needless to say, damage was done and I left the dealership. The thought of purchasing the car was discomforting, agitating, and exhausting I could only imagine how it would be if I purchased the car and there was a problem with the car and I had to go back. Long story short, I moved onto a another dealership and I am happy to say I am a proud owner of a 2008 Honda Accord(Thank you Garden State Honda). I mean if you want to overpay and just pay the sticker price for a car and than get disrespected and cursed at in the process..Joyce Honda is for you! P.S Hey Rich, if we play the throw me a number game: 1)Listen to the guys offer 2)You make a counter offer 3)Both parties come at a agreement NO NEED TO DISRESPECT A POTENTIAL CUSTOMER More

What can i say.John Picorale strikes agin.He is the best of the best second to none.The best time i ever had purchasing a car.Highly recommend. of the best second to none.The best time i ever had purchasing a car.Highly recommend. More

Tom was fantastic! I got a great deal on a new car. He was very professionial and personable. I would highly recommend seeing him if you are in the market for a car was very professionial and personable. I would highly recommend seeing him if you are in the market for a car More

This is my favorite dealership by far to buy from. They set me up with my first car, and I am loving it. They were very polite and easygoing. The price was a little high for a used 2008 Civic LX, and they set me up with my first car, and I am loving it. They were very polite and easygoing. The price was a little high for a used 2008 Civic LX, and they didn't fix something they said they would before I bought it. I like how they didn't crowd me it the parking lot while I was looking at cars, they were very patient and waited for me to ask for assistance. Overall, a good experience. More

I would highly recommend John Picorale to anyone looking for a Pre-Owned vehicle.Better yet i would highly recommend John Picorale for anything.If this guy was selling sour lemon aid he would still be succe for a Pre-Owned vehicle.Better yet i would highly recommend John Picorale for anything.If this guy was selling sour lemon aid he would still be succesful.I cant tell you how easy he is to deal with.Just like most people a trip to a car dealer can be very uneasy.I`m a single Mother and i feal like most dealers prey on us.When i walked into Joyce Honda i was greated by this tall bald man.I thought oh my god.He is going to shake me upside down and take all my money.My girlfriend purchased a car from him last month.She sent me to John,she said if anyone is going to make sure you get a good deal it would be him.She forgot to tell me he is 6`4'' and looks like he played for the NFL at on point in his life.I walked into the dealership and one of his salespeople.Then John came out,he asked me some questions.He then told his sales person what cars to show me.I looked at them and picked out 3.John then told me which one he would buy.He was so smooth,and made it simple.No games just straight shooting all the way through the process.He is the best i ever meet in the car industry ever.Iwill tell all my friends and co workers to go to him.Like one women said he is like a m&m you want more of him.I wish i could buy everything from him.From my morning coffee to a house anything people sell they should sell like John.John you are the best in the buisness.I love the way you do buisness.Thank you Thank you Thank you. More

agreed on a lease of 2011 civic lx, credit check done and approved. rec'd call from sales consultant Jaime Monge that his manager wanted to switch out the car for 2012 for an increase in the lease term of $1 approved. rec'd call from sales consultant Jaime Monge that his manager wanted to switch out the car for 2012 for an increase in the lease term of $180.00 new rate 270/month. I said no and the next day the supervisor caled and said nothing in writing we can not offer you the original deal. Jamie sent this to me from his I phone - "Hi XXX the best I could do is $265 36x12k plus you have to give me your first month payment of $265 that it.hope to hear from you" seems like this is in writing? This is a rip off! More

I don`t know where to begin.All the other dealers i worked with are typical car dealers.Joyce Honda is not like the other dealers.The Pre-Owned Manager John Picorale was a pleasure to deal with.Low pr worked with are typical car dealers.Joyce Honda is not like the other dealers.The Pre-Owned Manager John Picorale was a pleasure to deal with.Low pressure easy to fall in love with.I never thought i would say that about a car dealer.Anyone could tell John takes the time out to hire and train his staff.After the sale i sent my friend there.She couldn`t believe the ez low pressure approach.This guy is like eating m&m`s she said you just want more of him.I highly recommed John Picorale and Joyce Honda to anyone looking for a used car. More

Very Bad. I went there for Oil change and car inspaction for Honda Odissy and Honda Accord. They sugested me to go for 30000 miles major sevice and I was end up with another big problem car battery change w for Honda Odissy and Honda Accord. They sugested me to go for 30000 miles major sevice and I was end up with another big problem car battery change which was almost new (one year old Honda Battery) and In my other honda accord car after they checked, had issued the all ok in inspaction and after a week 2007 Honda Accord (27000 mile) has started a transmission oil leakage problem and they changed two hoss pipes for tansmission fluid supply. No one can imagine in such a new Honda car, this kind of problem is possible. I lost my all trust and they are big lier. I just wanted to come out with whatever is happend it was just a bad dream. Never go there. My both 2007 model Honda Oddesy and Honda Accord car I went just for oil change and they misleaded us and made around over $650.00 plus... Not happy at all... Never go there. More

I had the worst experience with these guys. When you want to buy a car from them they will talk to you like your best friend. Once you buy they dont know you. They never return your calls or even speak to yo to buy a car from them they will talk to you like your best friend. Once you buy they dont know you. They never return your calls or even speak to you properly even if you visit them. All they do is cheating. Beware of them. More