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Joyce Honda
Denville, NJ
5,033 Reviews
Awarded only to the top 15% of Honda Dealers nationwide, The President’s Award is highly coveted by all Honda Dealers because it represents outstanding sales, service, and a real commitment to customer satisfaction. Joyce Honda is a multi-year recipient of this prestigious award, the most recent being 2011 and ranks among the top 20 Honda dealers nationally for total vehicle sales. This combination guarantees aggressive discounts without the corresponding drop in customer service usually associated with volume sales operations. Bottom Line? Great Value! Stop by and experience the Joyce difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 5,033 reviews
Verified Customer
July 05, 2019
Scheduled oil change I scheduled oil change on-line for 1:00. Received confirmation e-mail. Plan my day according to appointment. Get to Honda at 12:55 and I was told they I scheduled oil change on-line for 1:00. Received confirmation e-mail. Plan my day according to appointment. Get to Honda at 12:55 and I was told they don't honor on-line appointments for oil change, would be at least 1 - 1 1\2 hour. I never left until 3:40. Why bother having on line scheduling when it's not honored. To make matters worse, you even send a confirmation, which is worthless. I had other appointments scheduled for after my oil change that I had to cancel. More
by PURPLEBOOP
Employees Worked With
I have no idea who i spoke to but I'm order to submit, need to check off someone
July 05, 2019
Pros and cons of service The service performed was done well. Not being able to schedule an appointment is a negative. I’m use to scheduling an appointment which resulted in a The service performed was done well. Not being able to schedule an appointment is a negative. I’m use to scheduling an appointment which resulted in a more timely completion of service. I can’t imagine if I needed lengthy service how long it would take or if loaners are available. More
by JMAMMON44
Employees Worked With
Eric Z
July 04, 2019
Leased another CRV from Joyce Honda Joe San Roman is an outstanding salesman. Excellent service We have been using Joyce for both new and used vehicles and service and they are great Joe San Roman is an outstanding salesman. Excellent service We have been using Joyce for both new and used vehicles and service and they are great to deal with. Highly recommend More
by gmills1
Employees Worked With
July 04, 2019
Wonderful Experience I really had no idea what I was looking for when I went over to the dealership. After meeting Ryan, he really helped me shop around and made sure I un I really had no idea what I was looking for when I went over to the dealership. After meeting Ryan, he really helped me shop around and made sure I understood everything I would need to know. If you want to buy a honda, Make sure you talk to Ryan at Joyce Honda. It was genuinely one of the best experience I've had looking at cars. Thanks to him I got the best deal I could on my new lease and I'm super excited that within 1 week he was able to help me make a decision. More
by RichHufnagle
Employees Worked With
Ryan Unick
July 04, 2019
Best group I ever meet! The service center at Joyce is one of the Topnotch group I ever meet. Not only is the crew extremely professional, but they are also friendly, respec The service center at Joyce is one of the Topnotch group I ever meet. Not only is the crew extremely professional, but they are also friendly, respectful and explains in detail the repair on your car. More
by thomasdimitriou
Employees Worked With
Efren Madrigal
July 04, 2019
Great service and fast The service and staff were courteous and thorough. It was ready earlier than promised .Your car is in good hands at this service center no problems. The service and staff were courteous and thorough. It was ready earlier than promised .Your car is in good hands at this service center no problems. More
by DPT78
Employees Worked With
Other Employees :
Diana Alvarado, Ray Spinelli, KELVIN ALFRED
July 04, 2019
Great service as always The service staff at Joyce Honda are always friendly and clear in what is going on with my car. I know my car is in good hands with their talented and The service staff at Joyce Honda are always friendly and clear in what is going on with my car. I know my car is in good hands with their talented and capable staff. More
by T.M.
Employees Worked With
Jennifer Scioscia
July 04, 2019
Fast and Friendly Service Service at Joyce Honda was a pleasant experience. Eric was extremely courteous and thorough. Car needed an oil change and software update—it was ready Service at Joyce Honda was a pleasant experience. Eric was extremely courteous and thorough. Car needed an oil change and software update—it was ready earlier than promised. More
by AB
Employees Worked With
Eric
July 03, 2019
Awesome Everyone was easy to work with and were great at getting the deal done. I would highly recommend the dealership to other. Thank you for all your assis Everyone was easy to work with and were great at getting the deal done. I would highly recommend the dealership to other. Thank you for all your assistance. More
by ROBERTYEISLEY
