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Joyce Honda
Denville, NJ
5,033 Reviews
Awarded only to the top 15% of Honda Dealers nationwide, The President’s Award is highly coveted by all Honda Dealers because it represents outstanding sales, service, and a real commitment to customer satisfaction. Joyce Honda is a multi-year recipient of this prestigious award, the most recent being 2011 and ranks among the top 20 Honda dealers nationally for total vehicle sales. This combination guarantees aggressive discounts without the corresponding drop in customer service usually associated with volume sales operations. Bottom Line? Great Value! Stop by and experience the Joyce difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 5,033 reviews
July 03, 2019
Bouonew car Great experience....they know how to take care of customers. Fair price...good selection of. Vehicles to close from. Will return for service and sup Great experience....they know how to take care of customers. Fair price...good selection of. Vehicles to close from. Will return for service and support More
by JROSS_59
Verified CustomerEmployees Worked With
Jason O'Hara, Julius Rivera
July 03, 2019
"Professional Fantastic Service" It was a pleasure to deal with you, highly recommended!!! Great staff! Very nice and professional employees, they Helped me with my vehicle in no time It was a pleasure to deal with you, highly recommended!!! Great staff! Very nice and professional employees, they Helped me with my vehicle in no time! More
by FG3243
Employees Worked With
Jane
July 03, 2019
Brake repair Came into Service Area with my brakes burning on my 2008 Honda Repairs . The repair was completed in 2 days. Great repair but expensive. Special tha Came into Service Area with my brakes burning on my 2008 Honda Repairs . The repair was completed in 2 days. Great repair but expensive. Special thanks to Larry Swanson and his senior techs moving job along as quickly as possible. More
by NICKYD388
July 03, 2019
Disappointing service ! When I went into the service area to have my car addressed, I had a $5.00 bill wedged into my console. When my car was returned the $5.00 bill was mi When I went into the service area to have my car addressed, I had a $5.00 bill wedged into my console. When my car was returned the $5.00 bill was missing. Given the service area the benefit of the doubt, I searched everywhere in the car, even looking on the service area floor to no avail. The money was gone and the ONLY explanation was that someone took it. I spoke with John at the Service desk and he referred me to the service Manager, (Kelvin). Upon my discussion with him, no one had seen the money, (of course). However, seeing I was perturbed at this the Service Manger was kind enough to reimburse me the $5.00 dollars. He also stated that he would check the cameras and let me know. To date, I have heard nothing and quite frankly, I don't expect to. Also, when I received my car, upon driving down Rt. 10, I noticed the Tire light kept coming on and would not go off. Subsequently, I had to turn around and bring my car back to John who stated this happens because he rotated the tires upon my request. So what does that mean ?!? Once, I can understand but this was the second time this has happened when I had my car serviced. Very disappointed in the quality control and am considering contacting Corporate Honda. I've been a three time buyer at Joyce Honda but that's where it will end. I will never buy another Honda vehicle at this Dealer nor recommend them to anyone! More
by RJG0723
Employees Worked With
John at the Service desk and John who worked on my car., KELVIN ALFRED
July 03, 2019
They can’t figure out what’s wrong Was told to pick it up lady Friday, paid the deductible, started it in your parking lot and the same thing happened. You’ve had it for over a week, I Was told to pick it up lady Friday, paid the deductible, started it in your parking lot and the same thing happened. You’ve had it for over a week, I just called and can’t get a response as to what’s going on. The only saving grace in all of this is you service manager Diana, who is the only reason I’m still sane. She deserves a 5 star rating More
by CMMSTEELFAN
Employees Worked With
Diana Alvarado
July 03, 2019
Service Came in for oil change due to light on dash board on a Saturday - not only were they able to quickly take care of that but because I recently moved ab Came in for oil change due to light on dash board on a Saturday - not only were they able to quickly take care of that but because I recently moved about an hour away - they also saved me a trip up and back by doing my 50,000 - have be using Joyce Honda for over 20 years and still come back More
by MEW
Employees Worked With
John lavelle
July 03, 2019
Excellent Service! Friendly and excellent service. Highly recommended. Ernest is always very helpful. The service area is clean. Waiting time can be a bit long, especial Friendly and excellent service. Highly recommended. Ernest is always very helpful. The service area is clean. Waiting time can be a bit long, especially on the weekends. More
by REYMARTINEZ20
Employees Worked With
July 03, 2019
They were nice, but they didn't fix my problem. I took my car in for servicing at Joyce (the AC wasn't working well). A new compressor later, the AC still didn't work. I left $1200 poorer, with no I took my car in for servicing at Joyce (the AC wasn't working well). A new compressor later, the AC still didn't work. I left $1200 poorer, with nothing to show for it (The AC wasn't better). The reason I pay more to fix my car at a dealership was because I assumed they would be best at diagnosing/fixing my car. Apparently that wasn't the case here. That said.. both the mechanic and the service person I worked with we're nice. (Only reason I'm not giving 1 star) More
by ELI.ROSENSTEIN
Employees Worked With
Dwight
July 03, 2019
Service As always the service was great, fair and honest. Quick. No waiting. No extra charges for work not needed. I always keep your updates to determine fu As always the service was great, fair and honest. Quick. No waiting. No extra charges for work not needed. I always keep your updates to determine future service More
by MARK.SUTICH
Employees Worked With
Other Employees :
I really forget who serviced my car. All your folks are great
July 03, 2019
good experience It was good experience. Waiting time is little high in weekends and seems service prices are high. Service quality is good. Friendly environment and g It was good experience. Waiting time is little high in weekends and seems service prices are high. Service quality is good. Friendly environment and good customer waiting lobby with snacks :) More
by Dipak
Employees Worked With
KELVIN ALFRED
