Joyce Honda - Service Center

Always fast and courteous . I go in on a Saturday or Sunday for oil changes. Sunday for oil changes. More

Service rep got me in by my reserved time, and when extra repairs were needed, they were done ahead of schedule. repairs were needed, they were done ahead of schedule. More

I made the mistake of dropping off my car the night before. After calling customer service 5 times, and leaving messages for return calls, I finally got an answer THE NEXT DAY about my car. John LaVal before. After calling customer service 5 times, and leaving messages for return calls, I finally got an answer THE NEXT DAY about my car. John LaValle was nice and did get back to me so you got 2 stars for him. Otherwise it would have been one star. I realize my car is under a company name but I gave this information to customer service and on the voicemails. Ironically your "new sales" department was able to reach me to try to try to buy my car. But the service dept. didn't even know my car was there. If you aren't going to check the drop box, don't bother having it. And return phone calls. More

the staff was great. from the moment dropping off the car to Eric to the agent after service and checking out...it was a smooth and awesome experience. Everyone was so nice and great! to Eric to the agent after service and checking out...it was a smooth and awesome experience. Everyone was so nice and great! More

Great costumer service! However, they plugged my back tire and it been vibrating ever since. tire and it been vibrating ever since. More

The service rep. Took me promptly at the reserved time. He detailed exactly what he would do and how long it would take.The car was finished on time with all the issues taken care of. A pleasure to do busi He detailed exactly what he would do and how long it would take.The car was finished on time with all the issues taken care of. A pleasure to do business with competent people! More

They were ready to get to work at time of my appointment and finished very close to time estimated. Went to get my sweater for waiting room when requested. Prices COULD be lower! But pleasant people. and finished very close to time estimated. Went to get my sweater for waiting room when requested. Prices COULD be lower! But pleasant people. More

I was travelling from Chicago to New York. One of my car tires exploded. When I drove back from New York to Chicago, I need to replace the broken tire. I had called many Honda service centers and none had g tires exploded. When I drove back from New York to Chicago, I need to replace the broken tire. I had called many Honda service centers and none had given me a sure schedule, but Joyce Honda rep nicely gave a sure schedule and connected me to the shop for a sure tire. I really appreciate your kindness and professional work. More

Customer service was done to my satisfaction in a timely manner. Supervisor explanation of work done and what needs to be done professionally manner. Supervisor explanation of work done and what needs to be done professionally More

Erik and Ernest were both courteous and most helpful in getting my CRV repaired. The service department is always excellent. getting my CRV repaired. The service department is always excellent. More