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Joyce Honda - Service Center

Denville, NJ

4.6
2,520 Reviews

2,520 Reviews of Joyce Honda - Service Center

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July 26, 2021

New what I needed done explain how long it would take and if they had any issues the would notify me of any other issue very good experience More

by MCOWAP10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Great staff great me as I was waiting letting me know what to do and expect , Kathy Bernstein
July 26, 2021

I am happy with the customer service, although the part was in back order, I was kept informed. My car is now done and the technicians were great. More

by my2brats
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Bernstein
July 25, 2021

Over time your service has become better. I had a few issues in the past and they were resolved. I would like to suggest you offer a free car wash as most dealers include it. I realize you don't have a More

by MCNEE.ELAINe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Zacatenco
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2021

I drive over 30 miles to have my service done at Joyce. Ernest is an exceptional service manager. Very thorough and excellent communicator. He has my full trust always. I have brought two vehicles i More

by SKIS44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2021

Ernest have very good and friendly on this service, Ernest also have found out the factory warranty for air condition condenser still available for the service, it save a lot money. More

by TTZENG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2021

Great service. Staff are friendly and get the job done. Always up front, honest and knowledgeable. Been going here for many years and will continue to come here. More

by RMPEREZ0521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tevald
July 22, 2021

The service was great . The staff is friendly and I didn't have to wait long. A very efficient operation. They handled what looked like a crowd quite effectively. More

by Whizskier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tevald, Kathy Bernstein
July 22, 2021

I had an appt for an oil change. I should have gotten in within a 10 minute window. It took too long. Not Ken's fault. More

by njpizzachic
Recommend Dealer
No
Employees Worked With
Ken Tevald
July 22, 2021

good service. an oil leak was fixed at no cost to me, and a shuttle was provided to and from my work office back to the dealer service. More

by BILLG5
Recommend Dealer
Yes
Employees Worked With
KELVIN ALFRED
July 19, 2021

Called for an appointment and got one right away. Staff was very attentive to customers needs. Joyce Honda is close to where I live so it’s convenient for me to visit the service center. More

by KDONNA726
Recommend Dealer
Yes
Employees Worked With
Lloyd wilson
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