2,555 Reviews of Joyce Honda - Service Center
Anyone can sell a car, but it is the Service Department that makes the dealership. Joyce Honda has an excellent Service Department! Professional, Timely and they Communicate with you. Kathy B. is a five (5 that makes the dealership. Joyce Honda has an excellent Service Department! Professional, Timely and they Communicate with you. Kathy B. is a five (5) star asset to your organization. Keep up the great work! More
Hi. I just got one tire changed yesterday and i asked the cost of tire in auto part and they told it is $142 and $28 to install it so it will be $170 + taxes and the guy even wrote the same thing on pice of cost of tire in auto part and they told it is $142 and $28 to install it so it will be $170 + taxes and the guy even wrote the same thing on pice of paper and told we have 6 tires in stock. I gave him the car model and tire specifications. When the tire was changed i was charged with $189 for tire which was about $48 more that the price given by auto part team. I asked them but they told that is the price and the guy might have mistaken. I still have the pics of paper he wrote the specification and the price on and can show you. Please look into this. Other that that the service was good. More
Fast service and wonderful communication. I was kept updated by Lloyd all along the way. I would highly recommend him to anyone needing repairs. Thanks! updated by Lloyd all along the way. I would highly recommend him to anyone needing repairs. Thanks! More
Quickly and efficiently took care of all my servicing needs. Kept me fully informed on the process that was happening an extra services they needed at the 30,000 mile range needs. Kept me fully informed on the process that was happening an extra services they needed at the 30,000 mile range More
I thought service manager pushed brake job too early. It took 3 days to get the expected quality of work. My car is 1998 civic. took 3 days to get the expected quality of work. My car is 1998 civic. More
Always great to do business with whether I have an appointment or not. The shop is clean. They take note of my concerns and do a thorough check out of the car and I feel they are not trying to sell m appointment or not. The shop is clean. They take note of my concerns and do a thorough check out of the car and I feel they are not trying to sell me something I do not need. More
Service is not like it used to be fast and accurate. Really poor customer service and time to get you out the door.A lot of people disappointed while I was there Really poor customer service and time to get you out the door.A lot of people disappointed while I was there More
A call would have been nice to let us know when our 2 cars were finished. After we called to check the status and it was done, when we arrived the paperwork was not at the front. We had to wait for the g cars were finished. After we called to check the status and it was done, when we arrived the paperwork was not at the front. We had to wait for the gentleman to go to the back and get the paperwork and keys. The service advisor was nice and friendly and knowledgeable. We just would have liked to be contacted to let us know the cars were done and the paperwork ready when we arrived. More