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Joyce Honda - Service Center

Denville, NJ

4.6
2,555 Reviews

2,555 Reviews of Joyce Honda - Service Center

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August 18, 2021

Anyone can sell a car, but it is the Service Department that makes the dealership. Joyce Honda has an excellent Service Department! Professional, Timely and they Communicate with you. Kathy B. is a five (5 More

by RODMANHEU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Bernstein
August 18, 2021

Hi. I just got one tire changed yesterday and i asked the cost of tire in auto part and they told it is $142 and $28 to install it so it will be $170 + taxes and the guy even wrote the same thing on pice of More

by wali.rohin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2021

Fast service and wonderful communication. I was kept updated by Lloyd all along the way. I would highly recommend him to anyone needing repairs. Thanks! More

by Vanessaknits
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lloyd Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2021

Quickly and efficiently took care of all my servicing needs. Kept me fully informed on the process that was happening an extra services they needed at the 30,000 mile range More

by stephenkafka
Recommend Dealer
Yes
Employees Worked With
Kathy Bernstein
August 14, 2021

I thought service manager pushed brake job too early. It took 3 days to get the expected quality of work. My car is 1998 civic. More

by rrathore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2021

Always great to do business with whether I have an appointment or not. The shop is clean. They take note of my concerns and do a thorough check out of the car and I feel they are not trying to sell m More

by James
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lloyd Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnathan Verdu
Aug 16, 2021 -

Joyce Honda responded

Thank you James! We appreciate the positive comments.

August 13, 2021

The car was serviced in a quick and precise manner. This was my first time to service the car. I will continue to come to Joyce Honda. More

by MKHAMIS323
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Tevald
August 13, 2021

Service is not like it used to be fast and accurate. Really poor customer service and time to get you out the door.A lot of people disappointed while I was there More

by JSNMARROQUIN32
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
KELVIN ALFRED, Kathy Bernstein
August 13, 2021

Satisfied with oil change.mechanic was very nice. Brakes seem to be working well. I like the old forms better. Think prices are a little high More

by bah627
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Tevald
August 12, 2021

A call would have been nice to let us know when our 2 cars were finished. After we called to check the status and it was done, when we arrived the paperwork was not at the front. We had to wait for the g More

by MAROULIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Bernstein
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