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Joyce Honda - Service Center

Denville, NJ

4.6
2,518 Reviews

2,518 Reviews of Joyce Honda - Service Center

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July 12, 2021

They answered all my car problem related questions from simple oil change (that was needed) to back up camera. They are very knowledgeable at Joyce. More

by cujack15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KELVIN ALFRED
July 09, 2021

Service and Recall issue was taken care of as requested. Do not understand why the car seat was removed and left laying down on back seat. More

by ccourtney1717
Customer Service
Recommend Dealer
Yes
Employees Worked With
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2021

Service is always friendly and professional. The car feel and run smoother after additional recomendation is done that was pointed out by the service advisor. More

by TREVORJOHNSON0506
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Zacatenco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Scioscia, Kathy Bernstein
July 08, 2021

Service was professional and honest. They were clear on what the vehicle needed and there was no fluff. It was done on time and at the agreed upon price. The work was professional done right. More

by johnblehl10343
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2021

He was honest and took me to the mechanic and showed me the problem first hand. The alternator was fried, because the spool valve leaked on the alternator. More

by Tonegonzo2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KELVIN ALFRED
July 08, 2021

The teams was very responsive to any questions / concerns I had. I used the shuttle service and the drivers were very nice. Thank you. Jay More

by JMC7330
Recommend Dealer
Yes
Employees Worked With
Lloyd Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2021

I went for oil change and tire rotation, the service advisor Ken Tevaid and Tech Jonathan Verdu were outstanding in work, service and knowledge. A checklist was provided for me for overall maintenance More

by FREDSEDAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonatha Verdu, Ken Tevald, Dwight Phillips
July 07, 2021

Service is always friendly and professional. I wish it was faster, but I understand it's busy. I do appreciate that they seem honest and charges are fair and reasonable. I drive an extra 30 minutes to com More

by darkchocoletta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2021

Good communication by text message regarding status. No surprises. Quick drop off and check out. Joyce Honda makes service calls easy. Many thanks. Dan M More

by Dan M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2021

Responsive service personnel. ServiceAdvisor Jennifer Responsive service personnel. Service Advisor Jennifer was courteous, responsive. The car smoothly and better after some additional recommendations. More

by TRIVEDI_VIVEK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Scioscia
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