Joyce Honda - Service Center

No help for service Once you buy the car they do not want to know you. I had a tire blow out in the first month, would not give me time of day and I couldn't buy the tir Once you buy the car they do not want to know you. I had a tire blow out in the first month, would not give me time of day and I couldn't buy the tire except from them. Would not even give me a discount on the tire. Bad service !!! More

Expeience Every time I visit this dealership I am treated with great service and professionalism. The employees are respectful and very helpful. I always get a Every time I visit this dealership I am treated with great service and professionalism. The employees are respectful and very helpful. I always get a phone call after the service visit from the manager thanking me and asking if everything was to my liking. More

Good experience for Odyssey preventative maintenance Was convenient (and easy) online scheduling of my 140,000 preventative maintenance for my Honda Odyssey for an 8a Friday appt. Arrived just before 8a Was convenient (and easy) online scheduling of my 140,000 preventative maintenance for my Honda Odyssey for an 8a Friday appt. Arrived just before 8a and went into the front office and was directed to pull my van up to any one of the three open bay doors and stay in car for an attendant to take info. I did as instructed and w/in a couple of mins was greeted by professionally dressed attendant who inquired as to the type of SVC I needed today. He quickly tagged my car and instructed me to step out of the car and go inside to the SVC desk. A few moments after that, the designated SVC personnel overseeing my SVC for the day reviewed the appt details that he pulled up from online appt. Initially there was a mix-up of my husband's car that was entered in there vs mine but easily corrected. `Ray' was personable and thorough and stated he would be in contact throughout the day to update w/ status. Joyce Honda provided a shuttle transport back to my house. By late morning, Ray called me to recommended certain additional checks and was honest in indicating certain items could wait until next check. Everything was thorough handled with the only exception was that by 5p, I had to call to find out that my car was already done yet I hadn't received a call back. That was the only inconvenience but was quickly resolved w/ personnel efficiently coming back to shuttle me back to sign-off paperwork. Price was reasonable for repairs and they did address all of my concerns. Overall would recommend as always have positive experience w/ this svc dealership. More

The best serive ever The Express service is great. They are honest people. Express service is great! I would recommend this place to other drivers. Aron Cooper runs a fri The Express service is great. They are honest people. Express service is great! I would recommend this place to other drivers. Aron Cooper runs a friendly and quick service department that is highly recommended. More

Tire sensor repair We were in need of a tire sensor on our 2009 Honda CRV. We called drove in and were out with no problems at the price quoted!!!! With in a hour, serv We were in need of a tire sensor on our 2009 Honda CRV. We called drove in and were out with no problems at the price quoted!!!! With in a hour, service staff was friendly, professional!!!! Wow service with a smile.... More

Car service I have always been very pleased with Ernest's customer service. He has a very nice personality and really makes me feel as if my needs are his top co I have always been very pleased with Ernest's customer service. He has a very nice personality and really makes me feel as if my needs are his top concern. He is an expert at what he does as it is seen through his quality of work and knowledge of knowing what to repair or inform me of what I need to know about in the future. I always found him sincere, honest, professional and technically sound person. More

Joice Honda Sets The Standard in Service When looking for excellent all around service look no further than Joice Honda. This dealership is committed to keep your Honda running to its origina When looking for excellent all around service look no further than Joice Honda. This dealership is committed to keep your Honda running to its original standards from the first day and throughout the many years of continuous service. This group easily sets the standard that others need to strive to match. Whether its routine service or something unexpected, they will always treat you with the utmost respect and courtesy. My service advisor has often been Ernest Biondolillo. He enjoys what he does and it shows clearly in the manner to which he treats his customers. He has been very pleasant to work with in helping me resolve any issues when they come up and is honest and trustworthy. The excellence in customer service care will keep me coming back. Choosing a dealership is as important as the car itself, because of the service. For me it will be Joice Honda. Thank you again, John More

Routine oil change & tire rotation The work was done in a timely and professional manner. The service adviser was polite and professional. They changed the oil and oil filter, rotated t The work was done in a timely and professional manner. The service adviser was polite and professional. They changed the oil and oil filter, rotated the tires and replaced the windshield wiper blades. More

excellent service First time to this dealer. The dealer is organized well and people are friendly. The service is fast. The cost is reasonable. I will go there again. First time to this dealer. The dealer is organized well and people are friendly. The service is fast. The cost is reasonable. I will go there again. More