
Joyce Koons Honda
Manassas, VA
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3,017 Reviews of Joyce Koons Honda
After Sales Services It was awesome. I recommend all peoples can go this dealership service center as they provide quality of services and guided properly what we needed. It was awesome. I recommend all peoples can go this dealership service center as they provide quality of services and guided properly what we needed. More
Great customer service I was looking for a second car to drive back and forth to work. I had the pleasure of talking with Garrett and I told him I wasn’t sure if I wanted a I was looking for a second car to drive back and forth to work. I had the pleasure of talking with Garrett and I told him I wasn’t sure if I wanted a used Honda are a new Honda.He was helpful on making me understand the benefits of used and new. I didn’t have the time that to drive any of the cars but he took my information and I told him I would be back. I went back two days later and ended up buying a used Civic. I never felt pressured into buying anything from him and I asked if I could bring the car back because I noticed some scratches and he said yes. I took the car back almost a week later and they took care of it for me. Very satisfied customer More
Best buying experience ever! I did not once was pressured on buying. This was the best car buying experience I ever had. I have bought many cars in the past. I did not once was pressured on buying. This was the best car buying experience I ever had. I have bought many cars in the past. More
Fantastic first new car buying experience I had the pleasure of working with Daniel, Matthew, Tim, and Ahmed. They provided me with great service the three days in a row I was at the dealershi I had the pleasure of working with Daniel, Matthew, Tim, and Ahmed. They provided me with great service the three days in a row I was at the dealership throughout the decision making and purchasing processes. They were very helpful in answering any questions I had regarding the car I was interested in and the financing process etc. This was my first time purchasing a new vehicle and the experience was wonderful. I would highly recommend this dealership and team to any of my family and friends looking for a new car! More
Great Honda Service My Honda Pilot has over 150,000 miles of use which means that some repairs are expected. The service team has always provided a look down the road so My Honda Pilot has over 150,000 miles of use which means that some repairs are expected. The service team has always provided a look down the road so I can plan ahead. The regular maintenance is important and professional. The entire team performs at top level and earns my trust every visit. I used to repair everything so take it from someone who knows, the Mechanics are the best anywhere. More
Repeated Awful Experiences with Service Department I brought my car into the shop for the same thing multiple times and each time it was not resolved. This last time it was not even addressed. The ser I brought my car into the shop for the same thing multiple times and each time it was not resolved. This last time it was not even addressed. The service advisor was apologetic and promised he would have the service director call me but that was a few weeks ago and I still have not heard from anybody regarding the ongoing issues and the dealership's failure to even attempt to re-create my issues. I completed the dealership survey detailing my issues and requesting somebody to contact me, but still nobody has. Do yourself a favor and take your vehicle elsewhere! More
4-tire replacement Appointment was promptly scheduled and service was completed without delay. I definitely will return to this dealership for future service work, and Appointment was promptly scheduled and service was completed without delay. I definitely will return to this dealership for future service work, and will recommend it to our friends and family. More
Excellent job Did a excellent job on my car and I was very impressed with the work they did on my car. I have told my family and friends to come to this dealership. Did a excellent job on my car and I was very impressed with the work they did on my car. I have told my family and friends to come to this dealership. More
We financed a 2017 Honda Accord with a very good APR! Greg Mann was the salesman who made our purchase very smooth and easy. We went to the dealer to look a used car but ended up leaving with new car. Gre Greg Mann was the salesman who made our purchase very smooth and easy. We went to the dealer to look a used car but ended up leaving with new car. Greg was very helpful and layed out all the information we needed, so we didn't have to go back and forth regarding anything. Behzad Mahmoodi, was also very helpful in the finance department. I'd recommend this dealership to anyone looking for a new Honda. More
great service this visit was probably one of the fastest visits I ever had, before I came for an oil change and would wait 1 to 2 hours but 30 to 45 minutes was awe this visit was probably one of the fastest visits I ever had, before I came for an oil change and would wait 1 to 2 hours but 30 to 45 minutes was awesome More