Joyce Koons Honda

Friendly, knowledgeable, accommodating Kebir, spent a lot of time reviewing the new features of the 2018 Honda Odyssey. He made sure my wife and I understood everything, and answered every Kebir, spent a lot of time reviewing the new features of the 2018 Honda Odyssey. He made sure my wife and I understood everything, and answered every question we had. More

Excellent service and Top Quality Salesmanship . I just purchased my 2nd car from Joyce Koon's in Manassas. It was actually one of the best car buying experiences EVER! The salesman, Garrett and . I just purchased my 2nd car from Joyce Koon's in Manassas. It was actually one of the best car buying experiences EVER! The salesman, Garrett and the Finance Manager, Omar were in tune to what I was looking for and what I could afford. There was no pressure to buy and they actually worked towards our best interest throughout the entire transaction. I think I left with a new car and two new family members. Outstanding Character and Service. More

Best experience ever buying the car Best experience ever in buying the car from the time we entered the showroom and time we left the showroom with our new Honda vehicle. Best experience ever in buying the car from the time we entered the showroom and time we left the showroom with our new Honda vehicle. More

Great Service The service was as good as you can expect. Wait time was around an hour and a half and Mr. Johnson provided me with great customer service. The service was as good as you can expect. Wait time was around an hour and a half and Mr. Johnson provided me with great customer service. More

My salesman made me feel comfortable My salesman made me feel comfortable, and was not overbearing at all. He first asked me what I did and did not want in my new vehicle purchase. We t My salesman made me feel comfortable, and was not overbearing at all. He first asked me what I did and did not want in my new vehicle purchase. We test drove two different vehicles and he listened to what I had to say--not the other way around. More

Excellent team From getting your work completed to paying your bill this dealership has honest, decent people they employ. I always buy Honda's from this dealership. From getting your work completed to paying your bill this dealership has honest, decent people they employ. I always buy Honda's from this dealership. The treat you like family. More

Nothing short of excellent service Koons Honda Service. Always fair and beyond fair. They tell it like it is. My service manager, TC, is the best. He cares about his customers and goes Koons Honda Service. Always fair and beyond fair. They tell it like it is. My service manager, TC, is the best. He cares about his customers and goes above and beyond to make sure they are happy and never inconvenienced by having to drop off their car for service. Their mechanics are top of the line and always go above and beyond. This is the dealer version of having your private mechanic. I would never go anywhere else. More

Great service As always, I was pleased with the services, professionalism, and courtesies from the great team at Koons of Manassas. They always provide prompt and t As always, I was pleased with the services, professionalism, and courtesies from the great team at Koons of Manassas. They always provide prompt and thorough service and advice. More

Joyce Koons Honda is always reliable and courteous. Joyce Koons Honda has been servicing our CR-V for over five years, and, like their GMC service department did before we got the Honda, they have alway Joyce Koons Honda has been servicing our CR-V for over five years, and, like their GMC service department did before we got the Honda, they have always been professional and courteous. We would definitely recommend them to anyone interested in the vehicles that they sell and service. More

Honest, above and beyond service We could not have had a better experience with Sunny, from the Honda Sales department. Before we even arrived, he communicated excellently, got us a We could not have had a better experience with Sunny, from the Honda Sales department. Before we even arrived, he communicated excellently, got us an on-the-road price that was honored, and when we came down from maryland (1.5 hours or so drive), From the very first moment we arrived Sunny was straightforward, helpful, honest, and went above and beyond. He pointed out things on the Honda Odyssey we ended up buying that we needed to notice (a scuff here, a small mark there, etc) without being asked, he took the car to be redetailed, found the missing headrests, and many many more things with no questions asked. This is in contrast to many other experiences we had elsewhere where dealers tried to hide things, and did the bare minimum to earn our sale Joyce Koons in general is straightforward, no extra fees besides dealer fee, taxes, title, and tags, and made the experience of buying a used car that had been very painful elsewhere an easy experience. More