Joyce Koons Honda

Found my dream car! Matthew Nguyen was a wonderful sales consultant. He was friendly, knowledgeable, had great communication skills, and was prompt with service. I was l Matthew Nguyen was a wonderful sales consultant. He was friendly, knowledgeable, had great communication skills, and was prompt with service. I was looking for a specific Honda CR-V. Matthew and his team called around to multiple dealerships to locate the CR-V for me. I cannot recommend Joyce Koons Honda and especially Matthew enough. He also followed up with a call a few days after my purchase to see how I liked my new vehicle and if I had any questions. Thanks for all your help - I now have the perfect CR-V! More

Best price, great service I just bought a 2018 Honda Odyssey here. I chose Joyce Koons because of all the dealerships I called in a 25-mile radius, they had the best offer. T I just bought a 2018 Honda Odyssey here. I chose Joyce Koons because of all the dealerships I called in a 25-mile radius, they had the best offer. Tim was very straight forward and didn't waste my time. When we arrived, we were told that our car had been sold already but that there was another car with the same model and trim in the color we wanted at a dealership in Maryland that he would trade for to sell us at the same great price. We finished all the paperwork that day and received the car the next day. We had our 1-year-old with us and they were great about helping us through the paperwork before the baby became too fussy. In the evening I got a call that one of the documents didn’t get signed but that they could drop it off at our house in Vienna to sign so we wouldn’t need to make the trek back to Manassas. More

Customer service is awesome I bought a new Honda Accord 2017 it everything is excellent there sevice and coustomer service is awesome and also the price of dealers ship is to gud I bought a new Honda Accord 2017 it everything is excellent there sevice and coustomer service is awesome and also the price of dealers ship is to gud n especially Mansour Assadpour is a great guy More

Outstanding Customer Service. Brought my Odyssey in for oil/filter change, never had to wait long, I was out of there in less than an hour, as always, great customer service! Brought my Odyssey in for oil/filter change, never had to wait long, I was out of there in less than an hour, as always, great customer service! More

Committed customer service I traded in my car for a new one from this dealer. The offered price for my car was fair and only took them 20 minutes to make their decision. The sal I traded in my car for a new one from this dealer. The offered price for my car was fair and only took them 20 minutes to make their decision. The sales representative and his team were very committed to get the car that I was looking for. The loan process was fast and easy, All people involved on this sale transaction showed respect, commitment and promptness. More

Outstanding experience From my initial query to confirm availability through the sale and financing process, I was in and out in about 3 hours. Best experience I've had buyi From my initial query to confirm availability through the sale and financing process, I was in and out in about 3 hours. Best experience I've had buying a car. More

Excellent Customer Service! I came in to get my State Inspection done after work. There was a long line of customers and it was estimated I could be waiting two to three hours. I came in to get my State Inspection done after work. There was a long line of customers and it was estimated I could be waiting two to three hours. Well guess what, I only had to wait an hour and I made it home in time for dinner. Their customer service is always great. More

Incredible team of people servicing me and my car every time Karen H. and the whole service team are incredible. The atmosphere is warm and the service is great! This is my first vehicle from this dealership an Karen H. and the whole service team are incredible. The atmosphere is warm and the service is great! This is my first vehicle from this dealership and I have been pleased from the date of purchase 2 years ago to today with everything More

Excellent The people in service department provide Excellent Service and they provide Excellent treatment to customer . I feel very comfortable. They help us un The people in service department provide Excellent Service and they provide Excellent treatment to customer . I feel very comfortable. They help us understand the issue and provide the right solution. More

Satisfied This was my first car buying experience. It was Very quick. I went home driving a new car. Excellent service. I was a very satisfied customer. This was my first car buying experience. It was Very quick. I went home driving a new car. Excellent service. I was a very satisfied customer. More