Joyce Koons Honda

No comment honesty is the best policy! make sure all service Men's, and Women, including internet are same pricing went you tell to the customer about service th honesty is the best policy! make sure all service Men's, and Women, including internet are same pricing went you tell to the customer about service they want to be done. More

Excellent customer care and service! I purchased a new CRV and had an excellent experience. Mansour was very knowledgeable about the vehicles and it shows that he's very dedicated to he I purchased a new CRV and had an excellent experience. Mansour was very knowledgeable about the vehicles and it shows that he's very dedicated to helping his customers have a great experience. When it came to getting to the final price, Tim was was willing to work with me. I was upfront about my financial concerns and restrictions and Tim and I were able to agree to a final price pretty quickly. The finance department was able to get me a better rate on a loan than my own bank (which usually has great rates) and helped me to finalize my purchase with some great advice along the way. Although they weren't directly involved with the purchase, other employees were also very friendly. I highly recommend you visit this dealership if you're looking to purchase a new vehicle! More

Excellent sales staff and efficient operation Very special thanks to Mr. Wilmer Mejia, Mr. Greg Mann, Mr. V Bui and the finance dept for a very efficient and smooth experience. We had a very posit Very special thanks to Mr. Wilmer Mejia, Mr. Greg Mann, Mr. V Bui and the finance dept for a very efficient and smooth experience. We had a very positive experience and everyone was friendly, polite and open to our business that day. More

Great Service Great customer service. We are very satisfied with the service we were given. Everything they did was explained to us in the polite and throrough ma Great customer service. We are very satisfied with the service we were given. Everything they did was explained to us in the polite and throrough manner. They even offered to wash our car. More

The best experience I ever had when buying a car. Our salesman, Greg Mann, took great care and time to show me all the different aspects of my Honda CR-V. He accompanied me on the test drive, careful Our salesman, Greg Mann, took great care and time to show me all the different aspects of my Honda CR-V. He accompanied me on the test drive, carefully guiding and teaching me about the operation of the CR-V. He had me stop at a large, unused parking area where we got out of the vehicle and he did a complete walk-around of the CR-V, including under the hood. He was patient with me while I asked one question after another, answering each question to my satisfaction. Without question, he was the most thorough and most professional car salesman from whom I have ever had the pleasure of buying an automobile. More

Good experience. I got a nice car. I needed a reliable SUV that fits my budget. The sales team did all their best to understand my requirements and select from huge inventory a car that I needed a reliable SUV that fits my budget. The sales team did all their best to understand my requirements and select from huge inventory a car that I need. It was already late in the night, and I appreciated the patience and attention of the personnel. I did 3 test drives on different cars and in 2 hours I was the owner of a beautiful Honda CR-V 2015. Later I found a couple of small issues, that wasn't mentioned by the sales team. So, I would recommend to everyone not to come late in the evening to your next car. They will try their best to satisfy your needs, but you need to be careful and don't rush before you take a final decision. I will definitely recommend this dealership to my friends and neighbors. More

Three Year Service for CR-V The service was efficient, and classic. They explained everything and I felt they were doing their best to listen and to satisfy my needs and the req The service was efficient, and classic. They explained everything and I felt they were doing their best to listen and to satisfy my needs and the requirements for my car. More

Excellant and complete service. Very pleased Everything was polite , on time and thorough. I was able to get in on a Sunday, which was a big help. I even got a free car wash. Everything was polite , on time and thorough. I was able to get in on a Sunday, which was a big help. I even got a free car wash. More

Superior customer service When I used my insurance company's auto buying service, I was besieged by dealerships in my area. I had visited Koons to look at cars and to have my When I used my insurance company's auto buying service, I was besieged by dealerships in my area. I had visited Koons to look at cars and to have my Honda serviced. I came back to Koons to purchase a new car, even though they may not have been the lowest priced dealer. More

Went in for recall and A/C check , recall went smoothly and completed as promised. A/C check was another matter as there was major damage to the A/C as a result of what I thought was , recall went smoothly and completed as promised. A/C check was another matter as there was major damage to the A/C as a result of what I thought was a minor deer strike. Once the damage assessment was complete the service advisor provided all repair options and we worked up a plan that met my needs. All was handled promptly an professionally. More