
Joyce Koons Honda
Manassas, VA
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3,011 Reviews of Joyce Koons Honda
Outstanding Sales Experience Mansour was my salesman and he was outstanding. I purchased a Civic for my son and Pilot for my wife. He spent a lot of time with my son explaining Mansour was my salesman and he was outstanding. I purchased a Civic for my son and Pilot for my wife. He spent a lot of time with my son explaining the differing models and helped him choose the one most appropriate for him. It was more difficult with the pilot as my wife originally thought she wanted a different model. He encouraged us to drive several different models and then pulled them all next to each other where we could in detail compare them to get a more "hands on" comparative experience. We were never pressured in any way and his knowledge, professionalism, friendly demeanor and advice all were spot on. What traditionally can be a difficult experience (purchasing a new car) turned out to be absolutely pleasant. Additionally, Behzad and Vuong "V" (Finance and Sales Manager's respectively) we also extremely friendly, knowledgeable and very helpful. Behzad took the financing information I provided him from my banking institution and made numerous calls finding me a significantly better deal elsewhere. It seemed like he was shooting "silver bullets" for me when in actuality he didn't need to in order to seal the deal. Joyce Koons gets my highest recommendation and I look forward to working with them in the future. More
Excellent Service We have been Joyce Koons Honda customers since 2005 when we bought my wife's first CR-V. I had a 2004 Honda Accord and we began servicing both cars a We have been Joyce Koons Honda customers since 2005 when we bought my wife's first CR-V. I had a 2004 Honda Accord and we began servicing both cars at Joyce Koons Honda. My wife now has a 2016 CR-V and I've got a 2015 Accord Hybrid. Other than a brief three-year lapse when I bought a Toyota Camry Hybrid because Honda didn't offer the Hybrid in the Accord, we've serviced both our cars here. Even while I had the Toyota, we continued to use Joyce Koons Honda for the CR-V. We've been regular customers for the past 12 years. When the Accord Hybrid became available, I returned to buy it at Joyce Koons, and we continue to service both cars here. The customer and vehicle service has been consistent over the years. My most recent service visit for the Accord was excellent, as usual. More
Outstanding! I went into Koons Honda on Saturday just to do a test drive, 3 hours later I walk away with an amazing car. I would recommend Daniel to any of my fri I went into Koons Honda on Saturday just to do a test drive, 3 hours later I walk away with an amazing car. I would recommend Daniel to any of my friends and family purchasing a new car. There were some questions afterward, and even after purchasing the car, Daniel contacted me right back. He put me at complete ease throughout and after the purchase. More
Service Experience I made a last minute appointment to have service performed on my CR-V. They accommodated me and had me in and out in a short time. I am satisfied wi I made a last minute appointment to have service performed on my CR-V. They accommodated me and had me in and out in a short time. I am satisfied with them. The best part next to the time was the reasonable price. More
A great place to service your Honda vehicle I've visited Joyce Koons Honda several times in the past few months, for each of my cars, and I've always found them to provide great service on the c I've visited Joyce Koons Honda several times in the past few months, for each of my cars, and I've always found them to provide great service on the car, great customer service, and reasonable prices. More
Great Dealership Joyce Koons Manassas VA Service and Sales experience is always outstanding . I highly recommend this dealership !!! Steve Hughes in sales is a pleasure to work with pre an Service and Sales experience is always outstanding . I highly recommend this dealership !!! Steve Hughes in sales is a pleasure to work with pre and post sale going over auto features when ever a question arises just as if you are buying the auto for the first time DC More
exellent I would recommend all friends and family to purchase a car not only from Koons but from Chris Sinclair. I purchased a used car six months ago from Chr I would recommend all friends and family to purchase a car not only from Koons but from Chris Sinclair. I purchased a used car six months ago from Chris who had made that the easiest, pain free car buying experience Ive ever had. After riding in a friends Honda I was blown away by the comfort and quality of the newly redesigned model and reached out to Chris. I told him upfront everything i would need and what i was looking for and once again he made sure it happened. Hard to find personable down to earth people but if that is what you are looking for you can find it at Koons. I will continue to recommend people to purchase from Koons and Chris Sinclair. More
Excellent Service! My experience with JK Honda has always been very pleasant be it Service, Sales or Finance team. Recently leased a Honda Civic. Sales consultant S My experience with JK Honda has always been very pleasant be it Service, Sales or Finance team. Recently leased a Honda Civic. Sales consultant Sunny Haque was very friendly, courteous and helped me get a car of my choice. He explained all features of the car professionally and answered my questions very patiently. Finance team also seemed very honest and made it a smooth process. What impressed me too was a follow-up call made by the Sales person-Mr. Jose Portillo few days following my purchase to check if all was well and if I was happy with the car I chose. Excellent team !!! Will certainly recommend Joyce Koons Honda to friends and family. More
My purchasing experience at Joyce Koons Honda I found all of the Honda personnel that I worked with to be professional, courteous, helpful, and knowledgeable throughout my recent car-buying experi I found all of the Honda personnel that I worked with to be professional, courteous, helpful, and knowledgeable throughout my recent car-buying experience. This includes the salesperson, manager, finance professional, and the person at the front desk. They listened to my questions and to what I needed in a car and responded accordingly. My overall experience was very pleasant. More
Great service. Nice experience Every thing was very good. Very professional and nice. Very helpful did not rush me. He made my buying experience nice. I would come back to this deal Every thing was very good. Very professional and nice. Very helpful did not rush me. He made my buying experience nice. I would come back to this dealership just because of this employee. More