
Joyce Koons Honda
Manassas, VA
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3,011 Reviews of Joyce Koons Honda
Great service! Easy buying experience Stopped in to check out a used car for our daughter that we saw online. It was a trade in that was in great shape, couldn't pass it up! Easy buying Stopped in to check out a used car for our daughter that we saw online. It was a trade in that was in great shape, couldn't pass it up! Easy buying experience and we took it home that day More
Excellent dealership to deal with We were very pleased with how we were treated .mansour was very professional and kind. so easy to deal with. he went through every aspect of the elect We were very pleased with how we were treated .mansour was very professional and kind. so easy to deal with. he went through every aspect of the electronics .showed us everything oh how it operated . and to mention a great deal. mansour your the best salesman we have ever dealt with. thx so much. Dave &Lib!! More
Sunday service Everything was very good! Only sad that there was no taxi service on Sundays. Tony was very attentive and always was updating on how my car was in Everything was very good! Only sad that there was no taxi service on Sundays. Tony was very attentive and always was updating on how my car was in the process. More
An enjoyable experience From the initial test drive to the delivery of the vehicle, Justin was a pleasure to work with. He was attentive in answering my questions and very k From the initial test drive to the delivery of the vehicle, Justin was a pleasure to work with. He was attentive in answering my questions and very knowledgeable about the vehicle features. This is the third Odyssey I have purchased from this dealer and the most enjoyable experience. I highly recommend asking for Justin in internet sales! More
Stopped in to get my oil changed. I've always been very pleased with the service department's professionalism. They do a great job. I really appreciated the free car wash. One comm I've always been very pleased with the service department's professionalism. They do a great job. I really appreciated the free car wash. One comment ~~ another dealership that we use for another vehicle also vacuums the car when they come in for a job. That would be a VERY nice gesture. Thanks again for everything. More
Awesome Thank you to Tim and Daniel for all their help to get me in to a new vehicle. Awesoooommmmmeeee job!!! Thank you thank you thank you Thank you to Tim and Daniel for all their help to get me in to a new vehicle. Awesoooommmmmeeee job!!! Thank you thank you thank you More
Good experience, Tony was very helpful Explained repairs that had to be done & others issues that could be done at a later date. Just easy to understand information & what needs to be done. Explained repairs that had to be done & others issues that could be done at a later date. Just easy to understand information & what needs to be done. More
Great Customer Service Service was quick . I dropped off my Honda and walked accross the street to get a cup of coffee at McDonalds. I started drinking my coffee and was cal Service was quick . I dropped off my Honda and walked accross the street to get a cup of coffee at McDonalds. I started drinking my coffee and was called about the car with an estimate. the car was ready before I finished my cup of coffee. More
Always been helpful I have never had a problem with service here. There always professional. Keep me informed of repairs My next new car purchase will be from Joyce jo I have never had a problem with service here. There always professional. Keep me informed of repairs My next new car purchase will be from Joyce joins and my service work will be performed here also More
Responsive, fair and a pleasure to work with My son was buying his first car. A milestone for most kids, and I wanted to make sure it went well. We did our due diligence online to find the best d My son was buying his first car. A milestone for most kids, and I wanted to make sure it went well. We did our due diligence online to find the best deal for a 2017 Honda Civic Touring Sedan. Justin stood out amongst the many sales persons that contacted us. He was responsive, reasonable and easy to communicate with. Most importantly, he focused on getting me the right price to earn our business, and never once bashed the other dealerships. When we agreed upon a good price, we traveled to Manassas passing several Honda dealerships along the way just so we could work with him. Justin, his sales manager Tim, and all the staff at Joyce Koons Honda were such a pleasure to work with, and made my son's first auto buying experience a good one. In addition, we traded in an older Honda Accord and their pre owned car sales manager, Rush, was a pleasure to work with as well. What a great guy too! We have found our family's go to dealership for future auto buying needs. Lastly, Justin followed up with a note to make sure we knew that our communication didn't end with the sale. He offered my son valuable new owner information on his new car along with assistance for any questions he had on his new car in the future. More