
Joyce Koons Honda
Manassas, VA
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3,011 Reviews of Joyce Koons Honda
My experience When I drove up to the service area, no one greeted me. I went in to ask about service and was told to pull my car into the bay. I waited for a few When I drove up to the service area, no one greeted me. I went in to ask about service and was told to pull my car into the bay. I waited for a few moments and no one said a word. I finally spoke with a representative who was standing around and they expressed that they thought someone else was helping me. After that the experience changed for the better. Everyone was pleasant and exceptionally service oriented. I was quickly taken care of and in and out in no time. More
Service review This is the second time that I have gone in for regular service and the tire pressure light went on about 3 blocks out. I feel lucky that this time r This is the second time that I have gone in for regular service and the tire pressure light went on about 3 blocks out. I feel lucky that this time re calibrating worked, while I was at a stop sign. I know that they rotate my tires and check the pressure. It would seem like SOP to recalibrate. They were happy to use my coupons for 10 dollars off the oil change and the 12% off another service. However, AAA has a 14.95 oil change and it is tempting. More
First Time Car Buyer Experience We went to Honda of Manassas as their USAA quote was well below other Honda dealerships in the area. We were more than pleasantly surprised to find no We went to Honda of Manassas as their USAA quote was well below other Honda dealerships in the area. We were more than pleasantly surprised to find not only a different car but one that was exactly what we were looking for. The staff worked as a real team and looked out for our needs. From beginning to end Daniel was very attentive and genuine. We appreciated his patience with our barrage of questions. We didn't feel pressured and were far better educated about the entire process and car we ended up purchasing. It was a great first time car buying experience and have already recommended the dealership to other family members and friends that have bought cars from various Honda dealers in the area. More
Smooth Roland at service is the guy to go!! He was helpful and gave me good recomendations. My only advise is to make sure not to wash your he car if this ha Roland at service is the guy to go!! He was helpful and gave me good recomendations. My only advise is to make sure not to wash your he car if this has not been aprove by the owner... More
Purchasd of new Honda CR-V Tyler was very polite and knowledgeable. Quick and easy process. I would recommend him to others and for future purchases. Dealership was clean and Tyler was very polite and knowledgeable. Quick and easy process. I would recommend him to others and for future purchases. Dealership was clean and has a friendly atmosphere. More
Excellent service taking our 3 honda n acura there for the past few 4 years. n always get excellent service..n their prices r always best in the market taking our 3 honda n acura there for the past few 4 years. n always get excellent service..n their prices r always best in the market More
Highly Recommended!!! My wife and I are recently bought a '17 CRV and this dealership is by far the most convenient and honest during our search and eventually our purchase My wife and I are recently bought a '17 CRV and this dealership is by far the most convenient and honest during our search and eventually our purchase. Our sales consultant, Sunny Haque, made the entire process so much easier and made us feel really comfortable with our purchase. He really took the time to explain and made sure that we are purchasing the right vehicle and we have the features that we need and makes the most sense for our daily commute. His professionalism and honesty is the reason why we didn't even think about checking out other dealership. Please make sure to ask for Sunny if you visit this dealership. Your time will not be wasted and you will be highly satisfied. More
Alignment My service went very well Mr. Murphy was very informative about things needed done to my car. He was very kind as well. The wait wasn't unreasonably l My service went very well Mr. Murphy was very informative about things needed done to my car. He was very kind as well. The wait wasn't unreasonably long. More
Nice team I recently bought Honda CRV from Joyce Honda. Mathew Nugen helped me get the car. He showed us the car around. He showed patience in answering all ou I recently bought Honda CRV from Joyce Honda. Mathew Nugen helped me get the car. He showed us the car around. He showed patience in answering all our questions and got the deal done in quick time. I will surely recommend him to my friends in future. More
Very curious, helpful, fun buying experience. I walked in and a salesman (Dipak) came up to me at the appropriate time and asked if I needed assistance. He had a great personality and was extremel I walked in and a salesman (Dipak) came up to me at the appropriate time and asked if I needed assistance. He had a great personality and was extremely helpful. They had the 2017 Hoda Sport Touring hatchback in the color I wanted and took a great test drive. I love the car and I'm always looking forward to driving it. I will def give them my business again! More