Joyce Koons Honda

Excellent Service I've been bringing my Honda to Joyce Koons for maintenance and repair for years. The staff is always friendly and courteous. They keep my CR-V in exce I've been bringing my Honda to Joyce Koons for maintenance and repair for years. The staff is always friendly and courteous. They keep my CR-V in excellent working condition. Typically I leave my vehicle, taking advantage of the shuttle service to / from work, since I work in Manassas ... a convenience. More

It was all good It was a good experience & goes usually how I expect! All was good! My antenna is fixed & I have a radio! They do need to change the way the antennas It was a good experience & goes usually how I expect! All was good! My antenna is fixed & I have a radio! They do need to change the way the antennas are designed where you can just unscrew them-mine has been stolen 2 times! More

Amazing experience Kebir and Behzad were amazing put me in a 2017 Accord Hybrid Touring. Most straight forward and hassle free sale I've ever experienced! Will recommend Kebir and Behzad were amazing put me in a 2017 Accord Hybrid Touring. Most straight forward and hassle free sale I've ever experienced! Will recommend this dealer to everyone! More

Expensive parts Customer service was good but I ended up fixing the recommended repairs somewhere due to high cost of repairs. Battery for instance was quoted $185 e Customer service was good but I ended up fixing the recommended repairs somewhere due to high cost of repairs. Battery for instance was quoted $185 excluding taxes for my civic but it cost me $102 to replace it with advanced autopart. The same thing happened when I was recommended to change my transmission fluid. Very expensive parts leading to high cost of repairs More

servicebDept. I bought my Pilot here and always had it serviced here because I Know I can trust them to do it right. I travel all the way from Florida to have thes I bought my Pilot here and always had it serviced here because I Know I can trust them to do it right. I travel all the way from Florida to have these folks take care of mr car. t/hey don't do things that are not needed but make sure things are done that are needed. I would recommend them to anybody, /both the sales folks and the service people. More

Lack in communications I was given the call to ask what of the additional services that were being listed I wanted done and told they would call back soon when the car was r I was given the call to ask what of the additional services that were being listed I wanted done and told they would call back soon when the car was ready. (I didn't want anything but what it was there for.) About 1.5 hrs latter I just went in because I had wasted all the time I could having someone with me to drop me off after errands. The car had been ready from about the time they called and no one had let me know. More

Always Exceptional Service We purchased our Accord 3 years ago and have always had exceptional, courteous service. We would highly recommend Joyce Koon's Honda for sales and se We purchased our Accord 3 years ago and have always had exceptional, courteous service. We would highly recommend Joyce Koon's Honda for sales and service. More

Just purchased our 8th vehicle We just purchase a Honda CR-V...this is our 8th vehicle purchased at Joyce Koons over the last 20 years. All of our cars get service here as well. Fri We just purchase a Honda CR-V...this is our 8th vehicle purchased at Joyce Koons over the last 20 years. All of our cars get service here as well. Friendly staff, sales people are not pushy, service dept doesn't add on unnecessary repairs. Mansour, our last sale guy, was awesome! Went above and beyond to make sure we got the exact vehicle we wanted. More

Honest Service We've used Joyce Koons Honda for over 10 years and now have 3 Honda vehicles we take there for service, They are honest and have gained our trust. If We've used Joyce Koons Honda for over 10 years and now have 3 Honda vehicles we take there for service, They are honest and have gained our trust. If there is an expensive repair or several items they flag, our guy (Brad) is always great about helping us sift through the priorities. More

New Car Purchase Priscilla (salesperson) spent a lot of time going over the new features in my Accord and was very knowledgeable. All of the employees I dealt with we Priscilla (salesperson) spent a lot of time going over the new features in my Accord and was very knowledgeable. All of the employees I dealt with were friendly and professional. As a repeat customer, I can say that it was another great experience. More