Joyce Koons Honda

Timely and done well I had three recalls on my Insight, and a dashboard warning light that appeared the day before. All were addressed quickly and I was comfortable in th I had three recalls on my Insight, and a dashboard warning light that appeared the day before. All were addressed quickly and I was comfortable in the waiting room. I would recommend the service center to anyone. More

Excellent service I alway go to Joyce Koons Honda for oil change or other service needs. Very quick service. Very much happy with their advice and service. I alway go to Joyce Koons Honda for oil change or other service needs. Very quick service. Very much happy with their advice and service. More

I love my 2014 GMC Acadia! This is the 12th vehicle that my family has bought from Joyce Koons. I like their Service Department. I've always dealt with Kevin Hall. He has always This is the 12th vehicle that my family has bought from Joyce Koons. I like their Service Department. I've always dealt with Kevin Hall. He has always treated me with respect and explains everything so that I can understand it. So when my car was totaled, I only wanted to buy from Koons. Will Coral was great with explaining all of the car's buttons. He was very cooperative and explained the whole process to my husband and I. He worked hard with the financial guy to get the loan with the payments that we wanted. Our buying experience was not sressful and it was actually easy. I also, had made an inquiry about the car on the internet and made an appointment. So the car was ready when we arrived at our appointment time. More

Always better than fair Having a personal mechanic, I shunned dealers because of the price and upsell. I have changed my tune. Koons Honda takes care of me and offers things Having a personal mechanic, I shunned dealers because of the price and upsell. I have changed my tune. Koons Honda takes care of me and offers things I can't get at a shop, including free programs. Shops can only do so much and Koons puts its size to good use to take care of its customers. More

Finance Rep Cheats It seems a Koons Honda policy to offer an outrageous financing interest rate that would make the note holder a boat load of money. I also suspect the It seems a Koons Honda policy to offer an outrageous financing interest rate that would make the note holder a boat load of money. I also suspect the Honda in house loan officer would get a bonus for this..... I was quoted 4.99%....until I said my bank would give me 3.07%. Suddenly Honda was quoting me 2.99%. Strange, no? Dirt bags........................ And this was my 4th Koons auto purchase!!!!! So much for customer loyalty rewards. More

Great customer service - Exceptional sales team - New Honda John R and his team made sure my experience was exceptional! He went over and beyond what I expected and more than I've experienced at any other deal John R and his team made sure my experience was exceptional! He went over and beyond what I expected and more than I've experienced at any other dealership. I would highly recommend Joyce Koons! Keep up the great work! More

Excellent Service Dropped my car off for airbag recall and was told about 2 hours to complete the service. About 90 minutes later it was completed. Very friendly staf Dropped my car off for airbag recall and was told about 2 hours to complete the service. About 90 minutes later it was completed. Very friendly staff. More

Excellent customer service Wonderful people excellent customer service. I drove for 3 and half hours to see this car that my daughter wanted. It was worth the trip. They made it Wonderful people excellent customer service. I drove for 3 and half hours to see this car that my daughter wanted. It was worth the trip. They made it happen. My daughter came out with her new car and smile. Thanks to Doug and Steve for there great customer service and for making this car buying an excellent one. More

Great experience It was one of the easiest automobile purchases we have ever made. We were not pressured and our concerns were considered by each person we dealt with It was one of the easiest automobile purchases we have ever made. We were not pressured and our concerns were considered by each person we dealt with. Dipak Regmi was our sales consultant. I would recommend him to anyone. We have dealt with this dealership for 11 years and have always been treated with respect and efficiency.mf said More

Efficient service Had my car serviced on December 21 per an on-line appointment. Very efficient and friendly service, I was out in less than an hour. Had my car serviced on December 21 per an on-line appointment. Very efficient and friendly service, I was out in less than an hour. More