Joyce Koons Honda
Manassas, VA
Filter Reviews by Keyword
By Type
3,044 Reviews of Joyce Koons Honda
Quick & Painless I needed an inspection & oil change. They also found 2 recall repairs that needed to be done. All the work was done quicker than estimated. I was happ I needed an inspection & oil change. They also found 2 recall repairs that needed to be done. All the work was done quicker than estimated. I was happy with the work. More
Bought four cars, two new and two used. Time to do paperwork could be improved. We waited excessively long time for all paper work when this was a cash transaction. Not enough business man Time to do paperwork could be improved. We waited excessively long time for all paper work when this was a cash transaction. Not enough business managers. More
Always Satisfied! Tony has been my service manager for over 19 years. Trust his knowledge and experience with any vehicle situation 100%. Always a stress free service Tony has been my service manager for over 19 years. Trust his knowledge and experience with any vehicle situation 100%. Always a stress free service visit! More
Honda Ridgeline They were friendly. I got a fair deal. Complaint: the spare didn't have air and they didn't put any in it, even though I requested. They were friendly. I got a fair deal. Complaint: the spare didn't have air and they didn't put any in it, even though I requested. More
My overall experience was outstandng. I've never had any issues whenever I come there. Heather was AWESOME!!! She kept me updated the whole time my truck was being serviced. I've never had any issues whenever I come there. Heather was AWESOME!!! She kept me updated the whole time my truck was being serviced. More
Timely and done well I had three recalls on my Insight, and a dashboard warning light that appeared the day before. All were addressed quickly and I was comfortable in th I had three recalls on my Insight, and a dashboard warning light that appeared the day before. All were addressed quickly and I was comfortable in the waiting room. I would recommend the service center to anyone. More
Best automotive sales and service. Fantastic customer service and excellent work by the Technicians. I have performed maintenance on all of my vehicles for most of my life, however now Fantastic customer service and excellent work by the Technicians. I have performed maintenance on all of my vehicles for most of my life, however now I have people I can trust for service. The sales team is also excellent. More
Customer friendly experience at Koons Honda 5 Stars for the great personal service from Koons Honda. No pressure at any time while searching for and finding the exact vehicle we wanted. Very at 5 Stars for the great personal service from Koons Honda. No pressure at any time while searching for and finding the exact vehicle we wanted. Very attentive to our needs and very willing to accommodate our needs in getting the deal done. Wife is very happy with her new Odyssey. Thanks to Garrett Portell for making our buying experience enjoyable. More
Excellent service I alway go to Joyce Koons Honda for oil change or other service needs. Very quick service. Very much happy with their advice and service. I alway go to Joyce Koons Honda for oil change or other service needs. Very quick service. Very much happy with their advice and service. More
Always better than fair Having a personal mechanic, I shunned dealers because of the price and upsell. I have changed my tune. Koons Honda takes care of me and offers things Having a personal mechanic, I shunned dealers because of the price and upsell. I have changed my tune. Koons Honda takes care of me and offers things I can't get at a shop, including free programs. Shops can only do so much and Koons puts its size to good use to take care of its customers. More





