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Joyce Koons Honda

Manassas, VA

4.8
3,021 Reviews

10640 Automotive Dr

Manassas, VA

20109

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3,021 Reviews of Joyce Koons Honda

December 28, 2016

Reasonable and Reliable We go out of our way to service our Hondas here. Their rates are reasonable, and more importantly, our service advisor explains what our car needs in More

by TresHondas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Burch
Dec 28, 2016 -

Joyce Koons Honda responded

When a customer is willing to travel to visit our dealership, we know we are doing something right! Thank you for taking the time to leave us a review and share your Joyce Koons Honda experience. Our goal here at Joyce Koons Honda is to keep the service process quick, easy and painless for our customers. We look forward to helping you with all your vehicle needs in the future!

December 26, 2016

Good advisor. Good advisor and service facility. He thoroughly explained the whole concept and issues and tool care of those for me . Very pleased and will certai More

by ashok
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Meghane
Dec 27, 2016 -

Joyce Koons Honda responded

Thank you for taking the time to leave us a review! We wish you many happy miles, and hope to accommodate all your vehicle needs in the future.

December 26, 2016

Excellent experience Professional friendly car buying experience. Tyler was a pleasure to deal with. Knows the product line well. No hassle process. Fair deal. Highly reco More

by Hondafans
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Sutherland, John Ortiz, Tim Welton
Dec 27, 2016 -

Joyce Koons Honda responded

Thank you for taking the time to leave us a review. We are glad that Tyler made your experience a great one by providing stress-free service. Please let us know if you need anything in the future. We would be happy to help!

December 24, 2016

Great Dealership Purchased my new Encore in September and have had nothing but good experiences. Sales person and service department folks are always helpful and acco More

by chipsmom24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McMullan
Dec 27, 2016 -

Joyce Koons Honda responded

Thank you for taking the time to leave us a review! We wish you many happy miles, and hope to accommodate all your vehicle needs in the future.

December 23, 2016

Very Disappointed I went in for a Safety Inspection around 11/28/16 or thereabouts. When I entered the service area, there was NOT A CAR AHEAD OF ME! TOTALLY EMPTY! Th More

by claudette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mo Meghane
December 21, 2016

Efficient, friendly and professional We are a Honda family and wouldn't even think of getting another make or getting one at any other dealership. Everyone from Sales, Body Shop and Servi More

by FirstbornGerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, I can't remember
Dec 21, 2016 -

Joyce Koons Honda responded

Thank you for taking the time to leave us a review! We wish you many happy miles, and hope to accommodate all your vehicle needs in the future.

December 21, 2016

Great Service Dept!! Before buying my last two cars at Koons I would never get my car serviced at a dealer. Now I won't get my car serviced any other place than Joyce Koo More

by bob409
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Pekich
Dec 27, 2016 -

Joyce Koons Honda responded

Thank you for taking the time to leave us a review. We are glad that our team made your experience a great one by providing stress-free service. Please let us know if you need anything in the future. We would be happy to help!

December 21, 2016

Service for a Recall, Oil Change & Inspection I had taken my Civic in for service due to a recall and for an oil change. Their system was down so they couldn't do the recall service but did the o More

by Betty L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roland Murphy
Dec 21, 2016 -

Joyce Koons Honda responded

Thank you for taking the time to leave us a review. We are glad that Ronald made your experience a great one by providing stress-free service. Please let us know if you need anything in the future. We would be happy to help!

December 21, 2016

1999 Honda CRV - Maintenance I have a 1999 Honda CRV with 202,000 miles on it. I bring it in to the service department and I always ask for Roland Murphy, Bob Miner. Both are to More

by dennisp
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Miner, Roland Murphy
Dec 27, 2016 -

Joyce Koons Honda responded

Thank you for taking the time to leave us a review! We wish you many happy miles, and hope to accommodate all your vehicle needs in the future.

December 21, 2016

Awesome and stress free I purchased a 2016 Honda CR-V EX. Priscilla Whittaker was my salesperson and she was fabulous to work with. She found the exact vehicle and color I w More

by SuzyQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Priscilla Whittaker
Dec 27, 2016 -

Joyce Koons Honda responded

Thank you for taking the time to leave us a review. We are glad that Priscilla made your experience a great one by providing stress-free service. Please let us know if you need anything in the future. We would be happy to help!

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