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Joyce Koons Honda

Manassas, VA

4.8
3,021 Reviews

10640 Automotive Dr

Manassas, VA

20109

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3,021 Reviews of Joyce Koons Honda

December 17, 2016

Good service continues after 12 years of being a customer I bought my first Honda in 2005 from Joyce Koons Honda. Just bought my new Civic and love it! The other one is still going strong so what does that More

by BJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Smith, John Ortiz, Dipak Regmi
Dec 19, 2016 -

Joyce Koons Honda responded

Thank you for taking the time to leave us a review! We wish you many happy miles, and hope to accommodate all your vehicle needs in the future.

December 17, 2016

Too long of a wait!!!! Initially I made an appointment for an oil change and state inspection. When I arrived for appointment, I was told it would take 90 minutes and there More

by Unhappywithservice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mo Meghane
Dec 19, 2016 -

Joyce Koons Honda responded

We regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk directly with you and rectify these issues. You can contact our General Manager, Angela Killinger, at 703-366-1045.- we hope to hear from you soon.

December 17, 2016

Leased a 2017 Honda Accord LX Sedan CVT Salesperson was great. Sales manager was fair. Finance person was helpful. You never know if you got a good "deal," but I feel I did. The most co More

by dennisp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Thompson, Tim Rowan, Mansour Assadpour
Dec 19, 2016 -

Joyce Koons Honda responded

Thank you for taking the time to leave us a review. We are glad that our team made your experience a great one by providing stress-free service. Please let us know if you need anything in the future. We would be happy to help!

December 14, 2016

The service was top notch. This was my first visit to Joyce Koons Honda and I couldn't have been happier with the promptness of the service as well as their waiting area. More

by Ogajimmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JoAnn Gray
Dec 14, 2016 -

Joyce Koons Honda responded

Thank you for taking the time to leave us a review. We wish you many happy miles, and hope to accommodate all your vehicle needs in the future. Welcome to the Joyce Koons Honda family of satisfied customers!

December 03, 2016

Great service, courteous!! We had Dennis as our Salesman. He was friendly, courteous and personable. He did not pressure us and made us feel comfortable throughout the entire More

by Calvin Chun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Chen, Behzad Mahmoodi
Dec 05, 2016 -

Joyce Koons Honda responded

Thank you for taking the time to leave us a review. We are glad that Dennis made your experience a great one by providing stress-free service. Please let us know if you need anything in the future. We would be happy to help!

November 30, 2016

Nice staff, but check the work Standard oil change and tire rotation. Service claims to check the fluids and all that, but I always double check once I get the car home. Found the More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Burch, Bob Miner, Tony Pekich, Chris Shade, Roland Murphy, Karen Huntington, Melissa Moon, Heather Weyforth, Thomas Johnson, Megan Bowen, Bianca Armenta, Mo Meghane, JoAnn Gray, Daniel Darling, Jasmine Campbell
November 24, 2016

Service was excellent and I love my car!! I really satisfied with Mr.Mansour's service. Also I really love new Honda CR-V. New CR-V is very comfortable and low gas milage. I like new design. More

by Winter Savage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mansour Assadpour, Will Coral
Nov 29, 2016 -

Joyce Koons Honda responded

Thank you for taking the time to leave us a review. We are glad that Mansour made your experience a great one by providing stress-free service. Please let us know if you need anything in the future. We would be happy to help!

November 24, 2016

Professional and Personable Brad Burch has taken care of me the last two times I visited and he just made me feel very comfortable both times. All the service on my 2013 CRV is More

by Seahawks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Burch
Nov 29, 2016 -

Joyce Koons Honda responded

Thank you for taking the time to leave us a review. We are glad that Brad made your experience a great one by providing stress-free service. Please let us know if you need anything in the future. We would be happy to help!

November 17, 2016

Moses and Dan P. went above and beyond Took my Odyssey in for service after I felt it was not driving correctly. I was able to bring it in after work. Moses was completely detailed in exp More

by ghaqel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Popesco, Mo Meghane
Nov 17, 2016 -

Joyce Koons Honda responded

Thank you for taking the time to leave us a review! We wish you many happy miles, and hope to accommodate all your vehicle needs in the future.

November 16, 2016

Used car purchase From the moment I let these folks know I was looking for a used CRV in a defined price range, they helped me get the very car I was looking for - one More

by golfermike70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Hughes, Tim Rowan
Nov 29, 2016 -

Joyce Koons Honda responded

Thank you for taking the time to leave us a review. We wish you many happy miles, and hope to accommodate all your vehicle needs in the future. Welcome to the Joyce Koons Honda family of satisfied customers!

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