
Joyce Koons Honda
Manassas, VA
Filter Reviews by Keyword
By Type
3,021 Reviews of Joyce Koons Honda
Customer Service was GREAT! Customer Service is a lost art, but not at Joyce Koons! Everyone there was informative, helpful, and most important understanding! Sunny Haque, my s Customer Service is a lost art, but not at Joyce Koons! Everyone there was informative, helpful, and most important understanding! Sunny Haque, my sales person, helped me every step of the way and walked me thru the whole process from picking the car to financing the car. He even sent follow up emails to make sure I was happy with my purchase. thank you all for the positive experience. More
Good service Good-timely service. No hassles, clean waiting rooms and courteous maintenance staff. This survey was sent to me late. If provided earlier I may hav Good-timely service. No hassles, clean waiting rooms and courteous maintenance staff. This survey was sent to me late. If provided earlier I may have been able to identify the employee. I advice you check your records--he was excellent. More
simple, fast and efficient service I went in, got the service i wanted, and got out. It was simple, efficient, and they did not try to push me into buying other service. That is what I went in, got the service i wanted, and got out. It was simple, efficient, and they did not try to push me into buying other service. That is what i really appreciated. Other dealerships try to upsell you other stuff you don't need, they did not. Service was amazing fast, i mean there was not an hour wait, or an hour long to process your stuff, they take care of you. More
Friendly, relaxed buying experience The staff I worked with (Derek and Tim) were very helpful and willing to work with me, in addition to being good guys that were easy to talk with. I n The staff I worked with (Derek and Tim) were very helpful and willing to work with me, in addition to being good guys that were easy to talk with. I never felt pressured into anything, and was really allowed to 'go at my own pace', with the reassurance that Joyce Koons Honda would be there, ready to earn my business when the time came to pull the trigger. More
My search for a new car was very easy with "Dipak's" help! I always go to this dealer to buy cars. Dipak is an outstanding customer service/sales rep. I really recommend this dealer if you are looking for a g I always go to this dealer to buy cars. Dipak is an outstanding customer service/sales rep. I really recommend this dealer if you are looking for a great experience in buying cars. More
Harris knows his stuff and aims to please! Harris helped me order a new Pilot Elite for my wife. From the moment he introduced himself in the showroom, I new he was the real deal. Throughout th Harris helped me order a new Pilot Elite for my wife. From the moment he introduced himself in the showroom, I new he was the real deal. Throughout the entire process, from putting the deposit on the car we wanted, to the day it finally came in, Harris was top-notch. I was convinced from the start that Harris was only interested in making sure that my wife and I were happy with the new Pilot. And he knows his cars. Harris was able to answer every question we had about our new Pilot and took the time to go over every feature before we left the lot. Even weeks later he is still concerned with making sure we don't have any new questions and are still happy with the Pilot. Harris will be my go-to guy from now on. More
Outstanding Service Since 2005, I've always gotten outstanding service. Always fair and completed when promised. Tony Pekich is the best I've ever dealt with -- friendl Since 2005, I've always gotten outstanding service. Always fair and completed when promised. Tony Pekich is the best I've ever dealt with -- friendly, knowledgeable, and honest. More
Best Sales Experience Ever Ahmed and Tim are a top notch sales team. I just bought my wife a 2016 Honda Pilot and they made the whole experience effortless. Great dealership wit Ahmed and Tim are a top notch sales team. I just bought my wife a 2016 Honda Pilot and they made the whole experience effortless. Great dealership with great deals and i will definitely be going back for my future car purchases as well as recommend them to all my friends and family. Ahmed was hands on and knew the product very well which is a rarity in today's car purchasing experience. More
Pain-free car buying Harrris Durrani is a very courteous, knowledgeable, and professional salesman, making my 2011 Honda CR-V purchase a pain-free, no haggle, no pressure Harrris Durrani is a very courteous, knowledgeable, and professional salesman, making my 2011 Honda CR-V purchase a pain-free, no haggle, no pressure experience. More
Excellent "Most professional, most service oriented dealership" "Excellent Customer Service & Great Experience & Zero Pressure "Above and Beyond Expectation "Most professional, most service oriented dealership" "Excellent Customer Service & Great Experience & Zero Pressure "Above and Beyond Expectations" Great service from start to finish. Great people, Car dealerships don't rank among my favorite places to spend a Sunday (or any day, really). But Joyce Koons Honda of Manassas has always been an exception, offering upscale hospitality and professional, respectful service. More