Joyce Koons Honda

I love my 2014 GMC Acadia! This is the 12th vehicle that my family has bought from Joyce Koons. I like their Service Department. I've always dealt with Kevin Hall. He has always This is the 12th vehicle that my family has bought from Joyce Koons. I like their Service Department. I've always dealt with Kevin Hall. He has always treated me with respect and explains everything so that I can understand it. So when my car was totaled, I only wanted to buy from Koons. Will Coral was great with explaining all of the car's buttons. He was very cooperative and explained the whole process to my husband and I. He worked hard with the financial guy to get the loan with the payments that we wanted. Our buying experience was not sressful and it was actually easy. I also, had made an inquiry about the car on the internet and made an appointment. So the car was ready when we arrived at our appointment time. More

Excellent Service Dropped my car off for airbag recall and was told about 2 hours to complete the service. About 90 minutes later it was completed. Very friendly staf Dropped my car off for airbag recall and was told about 2 hours to complete the service. About 90 minutes later it was completed. Very friendly staff. More

Great customer service - Exceptional sales team - New Honda John R and his team made sure my experience was exceptional! He went over and beyond what I expected and more than I've experienced at any other deal John R and his team made sure my experience was exceptional! He went over and beyond what I expected and more than I've experienced at any other dealership. I would highly recommend Joyce Koons! Keep up the great work! More

Finance Rep Cheats It seems a Koons Honda policy to offer an outrageous financing interest rate that would make the note holder a boat load of money. I also suspect the It seems a Koons Honda policy to offer an outrageous financing interest rate that would make the note holder a boat load of money. I also suspect the Honda in house loan officer would get a bonus for this..... I was quoted 4.99%....until I said my bank would give me 3.07%. Suddenly Honda was quoting me 2.99%. Strange, no? Dirt bags........................ And this was my 4th Koons auto purchase!!!!! So much for customer loyalty rewards. More

Excellent customer service Wonderful people excellent customer service. I drove for 3 and half hours to see this car that my daughter wanted. It was worth the trip. They made it Wonderful people excellent customer service. I drove for 3 and half hours to see this car that my daughter wanted. It was worth the trip. They made it happen. My daughter came out with her new car and smile. Thanks to Doug and Steve for there great customer service and for making this car buying an excellent one. More

Great experience It was one of the easiest automobile purchases we have ever made. We were not pressured and our concerns were considered by each person we dealt with It was one of the easiest automobile purchases we have ever made. We were not pressured and our concerns were considered by each person we dealt with. Dipak Regmi was our sales consultant. I would recommend him to anyone. We have dealt with this dealership for 11 years and have always been treated with respect and efficiency.mf said More

Best dealership around this area Excellent buying experience overall right from the initial email conversation to delivery of the car. Dennis made sure we got the right color and mode Excellent buying experience overall right from the initial email conversation to delivery of the car. Dennis made sure we got the right color and model. Would definitely recommend them More

Efficient service Had my car serviced on December 21 per an on-line appointment. Very efficient and friendly service, I was out in less than an hour. Had my car serviced on December 21 per an on-line appointment. Very efficient and friendly service, I was out in less than an hour. More

Used Honda Civic After months of searching and dealing with sales managers not budging over pennies I was able to find exactly what I was looking for in a friendly env After months of searching and dealing with sales managers not budging over pennies I was able to find exactly what I was looking for in a friendly environment. It was nice to finally seal the deal! I would definitely recommend Joyce Koons Honda in Manassas. I love my vehicle. More

Great buying experience Gennette Spears-Hicks is a great sales person. She helped me every step of the way. She provides excellent service. I am enjoying the vehicle she hel Gennette Spears-Hicks is a great sales person. She helped me every step of the way. She provides excellent service. I am enjoying the vehicle she helped me purchase. More