Joyce Koons Honda

Very Excellent Service We had a very pleasant experience in getting our new car. Kebir Lakroune was wonderful as our sales consultant. He made us feel very comfortable as he We had a very pleasant experience in getting our new car. Kebir Lakroune was wonderful as our sales consultant. He made us feel very comfortable as he went about obtaining the exact car we wanted. He explained numerous features that helped us appreciate how nice our new Odyssey is. He made every effort to accomodate our needs when we were first looking for the car and the next day when the car was delivered. He was so thorough in helping us become comfortable with the many features this Odyssey offers. We had all of our questions answered. Behzad Mahmoodi provided a very informative and pleasant experience in taking us through the financing and warranty process. He was very thorough and pleasant to work with. We had all of our questions answered. More

It was ok................................................ It was Ok not so good i hope next time when i will go again there because everybody need a second chance to improve Hope to see again. It was Ok not so good i hope next time when i will go again there because everybody need a second chance to improve Hope to see again. More

Excellent Service!! I would just take a minute to to rate my recent experience at Joyce Koons Honda. I would rate it 5 stars. This was a very smooth and relatively quick I would just take a minute to to rate my recent experience at Joyce Koons Honda. I would rate it 5 stars. This was a very smooth and relatively quick process from beginning to end. More specifically, I would like to give high praise to my Sales & Leasing Consultant was Mansour Assadpour. Not only he was patient and gentle and but also a thorough professional. I did not walk in on Christmas Eve with an intent on leaving the dearlership with a new car. The entire deal (not including financing) was completed in 2-3 hours. His knowledge and experience in car sales was far superior to that of the other salespersons I have encountered in the past. His approach was clear, relaxed and there was no pressure during the entire process. After doing my research and homework I was quite clear about our requirements and knew the car that would work for us. Mansour took no time to understand our needs and stayed focused on the proposed deal. He found a way to make it work in our favor and we could not have asked for more. Not only did we get to leave the dealership with a brand new car but we left with our dignity intact. Our gratitude also goes out to the Sales manager who stayed true to his word. Thank you for your patience and staying late on Christmas Eve to wrap the deal up. More

Reasonable and Reliable We go out of our way to service our Hondas here. Their rates are reasonable, and more importantly, our service advisor explains what our car needs in We go out of our way to service our Hondas here. Their rates are reasonable, and more importantly, our service advisor explains what our car needs in a way that we can clearly understand, prioritize, and trust. We have recommended them to family and friends. More

Excellent experience Professional friendly car buying experience. Tyler was a pleasure to deal with. Knows the product line well. No hassle process. Fair deal. Highly reco Professional friendly car buying experience. Tyler was a pleasure to deal with. Knows the product line well. No hassle process. Fair deal. Highly recommend if you are in market for a new Honda More

Good advisor. Good advisor and service facility. He thoroughly explained the whole concept and issues and tool care of those for me . Very pleased and will certai Good advisor and service facility. He thoroughly explained the whole concept and issues and tool care of those for me . Very pleased and will certainly return. More

Great Dealership Purchased my new Encore in September and have had nothing but good experiences. Sales person and service department folks are always helpful and acco Purchased my new Encore in September and have had nothing but good experiences. Sales person and service department folks are always helpful and accomodating. Highly recommend. More

Awesome and stress free I purchased a 2016 Honda CR-V EX. Priscilla Whittaker was my salesperson and she was fabulous to work with. She found the exact vehicle and color I w I purchased a 2016 Honda CR-V EX. Priscilla Whittaker was my salesperson and she was fabulous to work with. She found the exact vehicle and color I wanted. From price negotiation and the trip to the finance office it was a stress free vehicle purchase. More

1999 Honda CRV - Maintenance I have a 1999 Honda CRV with 202,000 miles on it. I bring it in to the service department and I always ask for Roland Murphy, Bob Miner. Both are to I have a 1999 Honda CRV with 202,000 miles on it. I bring it in to the service department and I always ask for Roland Murphy, Bob Miner. Both are top notch service people. Roland has kept my 1999 Honda going beyond its lifespan. Both men are honest with their assessments and advice. More