Joyce Koons Honda

Everything went perfectly I helped my son buy his first new car at Joyce Koons Honda Manassas. I arrived at a good price by phone and then went to pick up the car. Car was al I helped my son buy his first new car at Joyce Koons Honda Manassas. I arrived at a good price by phone and then went to pick up the car. Car was all set and they got us out of there in reasonable time. I'd happily buy a new car from them again. More

Straightforward, no-pressure experience We knew what we wanted to buy and worked with Ahmed via email to set up a time to view vehicles we might like to see. Ahmed met us as soon as we arri We knew what we wanted to buy and worked with Ahmed via email to set up a time to view vehicles we might like to see. Ahmed met us as soon as we arrived and was very knowledgeable, friendly and patient! When we found a vehicle we liked, Ahmed and the dealership gave us a fair price everyone was happy with, and the whole process was smooth and efficient. I would definitely return to Joyce Koons to buy another vehicle! More

Great people Great sales guy mr Harris and great f&i guys I will recommend them to my friends!!! It was very easy and they were very nice Great sales guy mr Harris and great f&i guys I will recommend them to my friends!!! It was very easy and they were very nice More

Ahmed was great This was my third time buying from Joyce Koons Honda, and there is a reason I keep coming back. Ahmed was incredibly helpful and professional. This was my third time buying from Joyce Koons Honda, and there is a reason I keep coming back. Ahmed was incredibly helpful and professional. More

Great Experience with Harris Durrani Harris Durrani helped me purchase a used car. He was extremely knowledgeable about the cars. No pressure to purchase one over the other. He gave me ti Harris Durrani helped me purchase a used car. He was extremely knowledgeable about the cars. No pressure to purchase one over the other. He gave me time to look at each car, review the car fax and test drive each car. About 2/3 of the way through I needed to leave (unexpectedly) to help at work. I returned as soon as possible and he continued to be as polite and unrushed as ever - even though it was getting close to closing. I went out for 2 more test drives. He reminded me often of what I had come in to purchase so that I did not feel any pressure to go above my budget. He stayed after closing to make sure I was ok and understood my car. He helped me set everything up. I could not have asked for a better experience. Harris is wonderful and the other staff I dealt with were quite helpful. More

Harris Durrani was open, helpful, polite and professional in his demeanor. He was honest when answering questions. And if he did not immediately know the answer, h was open, helpful, polite and professional in his demeanor. He was honest when answering questions. And if he did not immediately know the answer, he quickly researched it or found someone who did. He pleasantly complied with all our requests about how to operate the new Honda and was helpful on the test drive..He was knowledgeable about the financing process as well. While we usually find car buying an unpleasant chore, Harris , and the other staff at Joyce Koons Honda, made it almost enjoyable. For Koons itself, cost of mudflaps and wheel locks was very, very excessive. Shame. Len and Maureen More

Service Excellent customer service. Work done quickly and done right the first time. Service rep very knowledgeable and kept me informed throughout the proces Excellent customer service. Work done quickly and done right the first time. Service rep very knowledgeable and kept me informed throughout the proces and very friendly. More

Leased a 2016 Honda Odyssey and had an AWESOME experience! This is the third car I have leased with Joyce Koons Honda. This time, we leased a 2016 Honda Odyssey and I thought the experience was just awesome an This is the third car I have leased with Joyce Koons Honda. This time, we leased a 2016 Honda Odyssey and I thought the experience was just awesome and that Joyce Koons Honda really took care of me and values the relationships they build with their customers! Typically, getting a new car, whether leasing or buying, is one of stress and discomfort, but this time around was just awesome. After my initial phone call with Jeff Hever, the sales associate, I had a good feeling that he would be able to help me with the new car while transitioning away from the current CR-V lease I had. After arriving at the showroom, I felt Jeff was genuinely interested in helping me find exactly what I needed and didn't feel pressured to make a decision that was outside of my goals. It was also nice to be able to talk about family and learn more about him while we waited! Both Jeff and his sales manager, Tim Welton, were very eager and determined to help me find the right car at the right price...which they definitely came through on! Lastly, I was impressed how Behzad Mahmoodi, the Finance Manager, made the process of handling all the paperwork and financing super smooth as well as the ease of transferring my existing license plate to the new car without having to deal directly with the DMV! Yesterday, I got the kid's car seats loaded up and we all went for a family ride (the first time we've actually made an event of it!) and everyone was super excited about the new car. Overall, my wife and I felt like we made a solid decision with no regrets and that Jeff Hever, Tim Welton, and Behzad Mahmoodi made it happen! I will definitely be directing people their way when given the chance. Keep up the great work! More

Best Service Ever!!! Mr. Mo Meghane is the best service consultant I have ever worked with his impeccable professionalism and wealth of knowledge. My experience with Joyce Mr. Mo Meghane is the best service consultant I have ever worked with his impeccable professionalism and wealth of knowledge. My experience with Joyce Honda Koons Service in Manassas is always smooth and no headaches which keeps me coming back. Thanks Mo!!! More

Best Service Ever! I have been to many dealers for service before but none have compared to the professional, ease and knowledge I received from Joyce Koons Honda. Karen I have been to many dealers for service before but none have compared to the professional, ease and knowledge I received from Joyce Koons Honda. Karen Huntington went above and beyond to find the issue I was experiencing. This establishment knows customer services! More