Joyce Koons Honda

Worth it I drove 3 hours to this dealer just because they had the best prices in the Delmarva area. Quick, efficient service and a very friendly atmosphere. H I drove 3 hours to this dealer just because they had the best prices in the Delmarva area. Quick, efficient service and a very friendly atmosphere. Harris was the salesman that helped and I'm glad he did. He was very knowledgable and treated me as if he knew me. The manager Tim was very friendly as well. Would definitely recommend this dealership, even if you are a few hours away. More

Great experience I purchased my Honda Pilot Touring at Joyce Koons Honda after looking throughout Northern VA for over about six weeks. The SUV is in high demand and I purchased my Honda Pilot Touring at Joyce Koons Honda after looking throughout Northern VA for over about six weeks. The SUV is in high demand and hard to find one on a dealer’s lot with the options I wanted. Joyce Koons had one in the show room. My sales representative was Mansour. He did an outstand job answering questions and working with me after the purchase to show me the features of the vehicle. I believe a got a fair price for my trade and made a good deal on the Pilot considering the demand for the vehicle. I would recommend Joyce Koons and definitely ask for Mansour. I would buy from them again. More

Scheduled oil change for 6:15 pm on 8/22/2016. Poor service. Normally, soon as car in garage, someone serving me. Today, 3 staff members standing around just laughing and taking to each other as th Poor service. Normally, soon as car in garage, someone serving me. Today, 3 staff members standing around just laughing and taking to each other as though no customers needed assistance. After 10 minutes, i had to go ask if anyone was working to get assistance ; then i was told it would be a hour and a half before my oil would be chsnge. I also asked for contact in for General Manager and was told they would get it. BUT no one ever returned with info. More

Regular service Great for regular service for Honda. They have a very comfortable waiting are a with free coffee and a manicure was available on that day. Great for regular service for Honda. They have a very comfortable waiting are a with free coffee and a manicure was available on that day. More

Some great, some bad My first trip there was awesome I could not have asked for a better experience. Thanks Melissa!! My second trip there was not so well. I had an appoi My first trip there was awesome I could not have asked for a better experience. Thanks Melissa!! My second trip there was not so well. I had an appointment I could not mess I was told it would only take an hour and it took three. The service rep never came back to speak to me. I had to search her out to find out what was going on with my car. More

Straight Forward This dealer was up front, straight forward on pricing and courteous. The sales manager called me personally to work the deal. Best car buying experie This dealer was up front, straight forward on pricing and courteous. The sales manager called me personally to work the deal. Best car buying experience I have ever had! More

Prompt, reliable service I take my 2007 Honda Pilot to Joyce Koons Honda for service regularly. It is easy to schedule an appointment online. I am treated courteously every ti I take my 2007 Honda Pilot to Joyce Koons Honda for service regularly. It is easy to schedule an appointment online. I am treated courteously every time. Most importantly, they do reliable work on time. More

Best Honda Service in DMV Tony Nguyen and his team consistently provide our family with impeccable customer service. I consider no others when it comes to working on my vehicle Tony Nguyen and his team consistently provide our family with impeccable customer service. I consider no others when it comes to working on my vehicles. More

Fantastic experience The entire purchasing experience was beyond fantastic. Priscilla Whittaker went above and beyond our expectations. She is an amazing sales person. The entire purchasing experience was beyond fantastic. Priscilla Whittaker went above and beyond our expectations. She is an amazing sales person. Behzad Mahmood quickly and efficiently handled our financing. We have been happy Honda owners since 1985, but this was our first experience with Joyce Koons. I would highly recommend them for your next car. More

Excellent Service Visit –Fast & Easy I needed to get my car inspected (I bought my car there and receive free lifetime inspections) and I was able to work from home that day so I also had I needed to get my car inspected (I bought my car there and receive free lifetime inspections) and I was able to work from home that day so I also had them perform work prescribed by a recall (not causing me any issues) that would take several hours. My service mgr (Brad Burch) checked me in right away and called the shuttle driver (Wayne) who drove me home and then picked me up when the service was completed (within the time frame I was given) . It took less than 5 minutes for me to check out and get my car (which had received a complimentary car wash). All of my interactions with the staff are professional, efficient and enjoyable. Taking my car in for service is easy, convenient, and poses minimal disruption to my daily schedule. More