Joyce Koons Honda

Excellent experience Excellent customer service im really happy with my purchase. that I make with him. He answer all my question. He a friendly person and hulpful. Is nic Excellent customer service im really happy with my purchase. that I make with him. He answer all my question. He a friendly person and hulpful. Is nice to know like people like him still exist. More

Oil change / tire rotation I'm always pleased with my experiences here, I get an overview of my car and we discuss timing of any recommendations vs DO IT NOW I'm always pleased with my experiences here, I get an overview of my car and we discuss timing of any recommendations vs DO IT NOW More

Hybrid IMA Battery Service I had an excellent service experience. My Hybrid needed an IMA Battery service; they assessed and diagnosed the issue to correct it. Service Advisor H I had an excellent service experience. My Hybrid needed an IMA Battery service; they assessed and diagnosed the issue to correct it. Service Advisor Heather Weyforth and the team were very professional; they go the extra length on customer service and ensured the best possible outcome. Was treated in a professional manner, I was updated on service progress, and they provided an excellent service loaner vehicle! I appreciated the good and timely service, and for their superior customer service. They were looking out for customer first. Outstanding!! More

Long Day - Well Worth It The night before I came in, I called Joyce Koons Honda - my mom got her car here and after being exhausted by phone calls from numerous local dealersh The night before I came in, I called Joyce Koons Honda - my mom got her car here and after being exhausted by phone calls from numerous local dealerships, I decided to give this one a try. Ahmed met with me first thing in the morning - right off the bat, the deal was very reasonable on my 2016 Honda Civic. I didn't feel like I needed to do much negotiating. He was very patient and answered every question - I did not feel rushed at all. They had to go to another dealership to pick up the car - once delivered, we took a test drive and they cleaned it up very nicely. Any little smudges they rubbed off. The financing process (like any) was somewhat tricky, but again - did not feel rushed and made sure I understood what I was getting. The warranty options were reasonable. The finance person researched several financing options for me, but when I decided to stick with my credit union - they were fine with that and gave me the number breakdown the way that I asked for it. Overall, it's always nerve-racking buying a new car, but these folks made the process very pleasant. I would definitely shop here again and save myself the stress of running around all over the DMV. More

New 2016 Honda CR-V EX Frank Elrod and Sunny Haque made the purchase almost painless! Kelly Blue Book instant cash offer was a good place to start the purchase Roland in f Frank Elrod and Sunny Haque made the purchase almost painless! Kelly Blue Book instant cash offer was a good place to start the purchase Roland in finance was professional, with no pressure. More

New 2016 Honda Odyssey Purchase This was a great new car buying experience! I will continue to recommend Joyce Koons Honda to my family and friends! Tim Welton and Kebir Lakroune wer This was a great new car buying experience! I will continue to recommend Joyce Koons Honda to my family and friends! Tim Welton and Kebir Lakroune were fantastic to work with. They came through with everything promised, and did a thorough job going over all of the vehicles features and benefits. More

New Honda Purchase No Hassle, no pressure experience. My salesperson Davian was stellar. His guidance through this process was the best. The finance dept was superb. Fas No Hassle, no pressure experience. My salesperson Davian was stellar. His guidance through this process was the best. The finance dept was superb. Fast, efficient and courteous. My experience was definitely the "Best". More

Service Department People at Joyce Koons are friendly and seems to advocate for the consumer. This Summer (2016) my family and I did a road trip that began in South Texa People at Joyce Koons are friendly and seems to advocate for the consumer. This Summer (2016) my family and I did a road trip that began in South Texas. I took my vehicle to Joyce Koons for a check up in the middle of my long trip and my service advisor, Roland Murphy, did not pressure me to do anything unnecessary to my vehicle, explained clearly what needed to be done on my return to Texas, and advice on what needed to be done at the moment. Mr. Murphy, as well as all other people on the staff of Joyce Koons seem to know that money comes after great costumer service, something I have not seen anywhere else. I want to congratulate the leadership of Joyce Koons, for creating an atmosphere where people can be nice and make money at the same time. Sadly I don't live nearby, because I have to deal with local dealers that don't have the same ethics I saw at Joyce Koons, and specially with my advisor, Mr. Roland Murphy. More

Oil change/tire rotation Excellent service! My service adviser Tony is helpful and courteous and always willing to help me with whatever I need. I waited while the car was b Excellent service! My service adviser Tony is helpful and courteous and always willing to help me with whatever I need. I waited while the car was being serviced. It was a pleasant environment to wait and the car was ready for me in a reasonable amount of time. I was very pleased. More

new car buying The entire buy experience is fantastic, saving time and hassle...! I did refer my friend to this dealership and they also bought car here. I will buy The entire buy experience is fantastic, saving time and hassle...! I did refer my friend to this dealership and they also bought car here. I will buy again in the future...! More