Joyce Koons Honda

Straight Forward This dealer was up front, straight forward on pricing and courteous. The sales manager called me personally to work the deal. Best car buying experie This dealer was up front, straight forward on pricing and courteous. The sales manager called me personally to work the deal. Best car buying experience I have ever had! More

Prompt, reliable service I take my 2007 Honda Pilot to Joyce Koons Honda for service regularly. It is easy to schedule an appointment online. I am treated courteously every ti I take my 2007 Honda Pilot to Joyce Koons Honda for service regularly. It is easy to schedule an appointment online. I am treated courteously every time. Most importantly, they do reliable work on time. More

Fantastic experience The entire purchasing experience was beyond fantastic. Priscilla Whittaker went above and beyond our expectations. She is an amazing sales person. The entire purchasing experience was beyond fantastic. Priscilla Whittaker went above and beyond our expectations. She is an amazing sales person. Behzad Mahmood quickly and efficiently handled our financing. We have been happy Honda owners since 1985, but this was our first experience with Joyce Koons. I would highly recommend them for your next car. More

Excellent Service Visit –Fast & Easy I needed to get my car inspected (I bought my car there and receive free lifetime inspections) and I was able to work from home that day so I also had I needed to get my car inspected (I bought my car there and receive free lifetime inspections) and I was able to work from home that day so I also had them perform work prescribed by a recall (not causing me any issues) that would take several hours. My service mgr (Brad Burch) checked me in right away and called the shuttle driver (Wayne) who drove me home and then picked me up when the service was completed (within the time frame I was given) . It took less than 5 minutes for me to check out and get my car (which had received a complimentary car wash). All of my interactions with the staff are professional, efficient and enjoyable. Taking my car in for service is easy, convenient, and poses minimal disruption to my daily schedule. More

Best Honda Service in DMV Tony Nguyen and his team consistently provide our family with impeccable customer service. I consider no others when it comes to working on my vehicle Tony Nguyen and his team consistently provide our family with impeccable customer service. I consider no others when it comes to working on my vehicles. More

Excellent experience Excellent customer service im really happy with my purchase. that I make with him. He answer all my question. He a friendly person and hulpful. Is nic Excellent customer service im really happy with my purchase. that I make with him. He answer all my question. He a friendly person and hulpful. Is nice to know like people like him still exist. More

Oil change / tire rotation I'm always pleased with my experiences here, I get an overview of my car and we discuss timing of any recommendations vs DO IT NOW I'm always pleased with my experiences here, I get an overview of my car and we discuss timing of any recommendations vs DO IT NOW More

Hybrid IMA Battery Service I had an excellent service experience. My Hybrid needed an IMA Battery service; they assessed and diagnosed the issue to correct it. Service Advisor H I had an excellent service experience. My Hybrid needed an IMA Battery service; they assessed and diagnosed the issue to correct it. Service Advisor Heather Weyforth and the team were very professional; they go the extra length on customer service and ensured the best possible outcome. Was treated in a professional manner, I was updated on service progress, and they provided an excellent service loaner vehicle! I appreciated the good and timely service, and for their superior customer service. They were looking out for customer first. Outstanding!! More

Long Day - Well Worth It The night before I came in, I called Joyce Koons Honda - my mom got her car here and after being exhausted by phone calls from numerous local dealersh The night before I came in, I called Joyce Koons Honda - my mom got her car here and after being exhausted by phone calls from numerous local dealerships, I decided to give this one a try. Ahmed met with me first thing in the morning - right off the bat, the deal was very reasonable on my 2016 Honda Civic. I didn't feel like I needed to do much negotiating. He was very patient and answered every question - I did not feel rushed at all. They had to go to another dealership to pick up the car - once delivered, we took a test drive and they cleaned it up very nicely. Any little smudges they rubbed off. The financing process (like any) was somewhat tricky, but again - did not feel rushed and made sure I understood what I was getting. The warranty options were reasonable. The finance person researched several financing options for me, but when I decided to stick with my credit union - they were fine with that and gave me the number breakdown the way that I asked for it. Overall, it's always nerve-racking buying a new car, but these folks made the process very pleasant. I would definitely shop here again and save myself the stress of running around all over the DMV. More

New 2016 Honda CR-V EX Frank Elrod and Sunny Haque made the purchase almost painless! Kelly Blue Book instant cash offer was a good place to start the purchase Roland in f Frank Elrod and Sunny Haque made the purchase almost painless! Kelly Blue Book instant cash offer was a good place to start the purchase Roland in finance was professional, with no pressure. More