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Joyce Koons Honda
Manassas, VA
3,044 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,044 Reviews of Joyce Koons Honda
September 08, 2016
great service from tony peckich great service...Tony P does a great job of listening to my car needs and makes honest reccomendations...will also come back to Joyce KOONS because of great service...Tony P does a great job of listening to my car needs and makes honest reccomendations...will also come back to Joyce KOONS because of the type of service I receive there More
by jordan44
Employees Worked With
Tony Pekich
September 08, 2016
Great customer service. They are very Profesional, experience, politely people. I love there service. I will recommend them to my friends nd customers if they ask me wher to They are very Profesional, experience, politely people. I love there service. I will recommend them to my friends nd customers if they ask me wher to buy a great car, God bless all the staff. More
by Leoliz
Employees Worked With
Chris Shade
September 08, 2016
No pressure sales experience. Everything from start to finish was very professional. Selecting the right vehicle with no pressure was a unique experience from other dealerships I h Everything from start to finish was very professional. Selecting the right vehicle with no pressure was a unique experience from other dealerships I have worked with in the past. Ahmed Messaoudi worked very hard to make sure I was completely satisfied. Will definitely buy from Ahmed again in the future. More
by rockchalkn
Employees Worked With
Ahmed Messaoudi, Behzad Mahmoodi
September 07, 2016
Excellent customer service! This is has been one of the best customer service experience I have dealt with at a dealership. My sales person was amazing, he made sure I got the ca This is has been one of the best customer service experience I have dealt with at a dealership. My sales person was amazing, he made sure I got the car I wanted. More
by Torres
Employees Worked With
Ahmed Messaoudi, Behzad Mahmoodi
September 07, 2016
Regular Maintenance I always receive excellent service at the Service Department. Hardly any wait time even without an appointment. The waiting area is clean and they alw I always receive excellent service at the Service Department. Hardly any wait time even without an appointment. The waiting area is clean and they always have coffee available to customers. More
by Cordy
Employees Worked With
Tony Pekich, Tony Nguyen
September 07, 2016
Sensor replaced Everything Excellent as always! Great! Above and beyond my expectations! Can't remember name of person who helped me. Sorry about that! Comfortable lo Everything Excellent as always! Great! Above and beyond my expectations! Can't remember name of person who helped me. Sorry about that! Comfortable lounge and TV. More
by catjeepdusty
Employees Worked With
Jean, cashier very efficient and kind
September 04, 2016
Service Vehicle required service so I made appointment. Arrived for service and received same excellent service by my Service Technician. Work efforts were id Vehicle required service so I made appointment. Arrived for service and received same excellent service by my Service Technician. Work efforts were identified and completed as promised. Again, excellent work by the service team. More
by Streak
Employees Worked With
Roland Murphy
September 03, 2016
Kebir ,Andy and Behzad treated me like family! My experiences at Honda are always good ones. My husband normally takes care of purchasing cars but this time I felt comfortable enough to do it mysel My experiences at Honda are always good ones. My husband normally takes care of purchasing cars but this time I felt comfortable enough to do it myself .The salesman and Finance officers treated me with care and did everything in their power to help my situation I was able to get a new car and I felt very good about my accomplishment. More
by Thammond@ happy
Employees Worked With
Kebir Lakroune, Andy Brunclik, Behzad Mahmoodi
September 03, 2016
Dissatisfaction and Disappointed After taking in my Honda for for my State inspection and oil change I was notified few hours later that a dashboard light was on in my vehicle . I in After taking in my Honda for for my State inspection and oil change I was notified few hours later that a dashboard light was on in my vehicle . I indicated to the service representative that I don't live very far from the dealership and did not see any dashboard lights remaining on when I first started the vehicle or appear while driving over get service. However, I did indicate to the Service Rep the only time I did see a dashboard light was two weeks prior when I was bring the vehicle in for the Airbag Recall Service. A non-response from the Service Rep other than to say it was necessary for them to diagnose the problem for the vehicle to pass state inspection and if it was okay to go ahead with the diagnosis. I told them at this point since they remove the window sticker from the vehicle there was no choice and to go ahead with the diagnosis. After the diagnosis on Saturday, I was called back and was told by the Service Rep it was a seat-belt related problem, and this was a special order part and the vehicle would not be fixed until Tuesday. In the end the cost for the state inspection, oil change and seat-belt fix was over $350.00. It not so much about the cost incurred, though it was high, it's more because I've been coming to this dealership since 2005 and have felt I've been treated honestly and fairly until now. More
by Jeff
Employees Worked With
Don't remember and don't want to remember
September 02, 2016
State Inspection and oil change I was very pleased with the service I received from this Honda dealership. Everything was done in a timely manner and I am pleased with the service. I was very pleased with the service I received from this Honda dealership. Everything was done in a timely manner and I am pleased with the service. More
by Mills, Kristie
Employees Worked With
Bianca Armenta
