
Joyce Koons Honda
Manassas, VA
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3,013 Reviews of Joyce Koons Honda
oil change As always I expect the best from Honda service and Sales and for the past 17+ years and 3 Honda cars from Manassas Koons Honda I have always gotten th As always I expect the best from Honda service and Sales and for the past 17+ years and 3 Honda cars from Manassas Koons Honda I have always gotten the Best Care. Tony Nguyen told me after the oil change that they rotated my tires since I got them just about 2 months earlier that it is free. I had totally forgotten about the rotation. This is the reason why I stay with Manassas Koons Honda. They look out for me and my Honda cars. Another example of Manassas Koons Honda service department took care of my 2005 Honda CRV where all my service was done is in 2014 my 2005 CRV had 328,000 miles and it was time to get a new Honda CRV. I donated my 2005 Honda to the Purple Hart Org. and they Auctioned it off and it sold for $4,200.00. That tells me that Manassas Koons Honda took great care of my 2005 CRV for 9 years. Thank You Tony Nguyen and all your service members that has taken care of my Honda cars. More
Good price, pleasant purchase experience I contacted the sales managers at a number of Honda dealers. Tim Welton, the Joyce Koons Honda sales manager, gave me the best price on the specific m I contacted the sales managers at a number of Honda dealers. Tim Welton, the Joyce Koons Honda sales manager, gave me the best price on the specific model and color CRV that I wanted. He didn't play games, and was very pleasant to deal with. When I came in to make the purchase, the process was smooth and pleasant, albeit a bit lengthy (as these things often are). They did not press me very hard to buy dealer-added options or extended warranties, but I did have to sit through presentations of them. Overall, a good car-buying experience. More
Fantastic buying experience For some, buying a new car is something they would rather not have to do, so if that is the case for you, then you'll love this dealership. Everyone For some, buying a new car is something they would rather not have to do, so if that is the case for you, then you'll love this dealership. Everyone is very positive and you do not feel over pressured. The individuals I worked with, Peter S. and Ahmed M. were fantastic - very knowledgable and wonderfully patient sales consultants. I definitely had an excellent experience and will recommend them in the future to anyone I know who is in need of a Honda at a competitive price from the start. More
needed tires on short notice Handle situation within a few hours with great service by Brad Burich, Melissa and mechanic Dan. Very fast response to phone call, setting up appt. f Handle situation within a few hours with great service by Brad Burich, Melissa and mechanic Dan. Very fast response to phone call, setting up appt. for next day, solving problem with great explanation & evaluation of problem. More
Tire Repair On a busy Saturday afternoon my tire was going flat from a nail. Got the car to Koons, the Service Rep got me in for what I assumed would take awhile On a busy Saturday afternoon my tire was going flat from a nail. Got the car to Koons, the Service Rep got me in for what I assumed would take awhile since I had no appointment and the service area was full; the tire was fixed and the other tires were checked to make sure they had no nails......all in about 1-hour...YEA! Thank-you Koons! More
always good service Every time when I use Koons Honda I always get the same great service and price is fair. I also get a free car wash. Much better than Fairfax Honda. Every time when I use Koons Honda I always get the same great service and price is fair. I also get a free car wash. Much better than Fairfax Honda. More
Great Service, Fair Price I've been a customer of Joyce Koons Honda since 2004. Always was treated by Sales and Service Staff with honesty, and great service. If you are lookin I've been a customer of Joyce Koons Honda since 2004. Always was treated by Sales and Service Staff with honesty, and great service. If you are looking to purchase a Honda, this is the place to do business with. More
Recall and Warranty repairs Service staff was excellent. 2013 Honda recall item was handled in a reasonable time period. An addition noise that I reported was identified and fou Service staff was excellent. 2013 Honda recall item was handled in a reasonable time period. An addition noise that I reported was identified and found to be a bad wheel bearing which could be replaced within 1.5 hours. Both items were under warranty. Because of the personableness of the service associate, Brad Burch, I called back to schedule an alignment for our other car, making sure he was available when I brought the car in for the work. More
Excellent service I am a first time new car buyer, and I had a great experience at Joyce Koons Honda. My salesperson, Dan Kesner, went above and beyond to make sure tha I am a first time new car buyer, and I had a great experience at Joyce Koons Honda. My salesperson, Dan Kesner, went above and beyond to make sure that I got the car I wanted at a fair price. More
Ask for Jeff Hever! He was super helpful and very easy to get a hold of. Koons did not have the car I wanted in stock but Jeff's service was too good not to mention in a He was super helpful and very easy to get a hold of. Koons did not have the car I wanted in stock but Jeff's service was too good not to mention in a review. If I'm in the market for another Honda, I will be asking for him again. More