
Joyce Koons Honda
Manassas, VA
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3,013 Reviews of Joyce Koons Honda
Happy Work was as expected. Outstanding and customer care on point. I like that the service advisors keep you informed with what is going on with your vehi Work was as expected. Outstanding and customer care on point. I like that the service advisors keep you informed with what is going on with your vehicle and assist you in making the best choice for services that is needed if you are on a tight budget. More
Great experience with Joyce Koons Honda I just completed a purchase of my 2016 Honda Civic LX at Joyce Koons Honda. I am very satisfied with the car, the price and the service. This is the s I just completed a purchase of my 2016 Honda Civic LX at Joyce Koons Honda. I am very satisfied with the car, the price and the service. This is the second car I purchased from Joyce Koons. Again Ahmed is my sales consultant, He was very prompt to get the best offer to me and answered all my questions clearly. I also met with finance manager and services consultant They are all very professional and friendly. They made sure the transaction was easy and smooth. I highly recommend Joyce Koons to all. More
Painless and fun They went out of their way to get the vehicle I wanted The financing was quick and easy. The whole experience was fun and I would recommend this dea They went out of their way to get the vehicle I wanted The financing was quick and easy. The whole experience was fun and I would recommend this dealership to others More
A place with sincere and helpful staff I always have my vehicle service at this place. The staff are very nice and accommodating especially Mr. MO. He is very sincere person In so many ways I always have my vehicle service at this place. The staff are very nice and accommodating especially Mr. MO. He is very sincere person In so many ways. He just don't think about the sales for the company but he also give advice to the customer what needs to be done right away and what can wait later. He even advice to check service coupon online to save some money. For me, this is a sincere attitude of a person. More
Annual safety inspection; tire rotation Service advisor very personable; service requested completed well within the time promised. My concern regarding the need for new tires was answered Service advisor very personable; service requested completed well within the time promised. My concern regarding the need for new tires was answered and there was not hard sell to buy new tires at this time. More
Prompt service and polite service advi advisors. The service was fast and the advisor was also honest on what is needed on the car. He is not pushy like other dealerships in trying to make money by The service was fast and the advisor was also honest on what is needed on the car. He is not pushy like other dealerships in trying to make money by doing unnecessary repairs. Also one nice thing is that they give a complimentary car wash at the end which is really cool. More
Easiest car buying experience ever! I came in, test drove the CRV and loved it. Dealing with Mansour and the team at Joyce Koons was definitely the easiest dealership experience I have I came in, test drove the CRV and loved it. Dealing with Mansour and the team at Joyce Koons was definitely the easiest dealership experience I have ever had in 30 years of buying cars. I was out of the showroom in about 2 hours with the car I wanted, at the price I wanted. More
New car purchase A great sales manger and salesman,fiancé man Kebair and Tim did a great job of providing the vehicle we wanted Honda CRV 2016 A great sales manger and salesman,fiancé man Kebair and Tim did a great job of providing the vehicle we wanted Honda CRV 2016 More
Outstanding Customer Service Very professional, friendly, and knowledgeable personnel. Efficient process. Very pleased with the experience. We called our salesman a few days after Very professional, friendly, and knowledgeable personnel. Efficient process. Very pleased with the experience. We called our salesman a few days after purchasing the car to get more information on how to hook up an i-phone to the car and he was just as friendly and helpful as he had been before the sale was complete. Spent an hour on the phone with us, patiently walking us through the steps. That's what I call customer service. More
Unexpected pleasure This was our family's 8th Homda, including the early, tiny 1980s Civic, an Odyssey, 3 Civics for sons, and 2 CRVs, one from Koons (2011)). Our expe This was our family's 8th Homda, including the early, tiny 1980s Civic, an Odyssey, 3 Civics for sons, and 2 CRVs, one from Koons (2011)). Our experience with Massoud Assadpour in acquiring a Civic CPO was possibly the most pleasurable ever. He is attentive, knowledgeable,, respectful, grasped immediately what we were looking for, and enabled us to come to a surprisingly angst- free conclusion without pressure or haggling. Well done! More