
Joyce Koons Honda
Manassas, VA
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3,011 Reviews of Joyce Koons Honda
Excellent customer service They always have a coupon for service, they are very fast, and have excellent customer service. My three and five year old love to come with me becau They always have a coupon for service, they are very fast, and have excellent customer service. My three and five year old love to come with me because of the great playroom! More
Excellent Oil Change They showed up to work on a Sunday. As it turned out, we needed this day to be available for our needed servicing. Thank you. They showed up to work on a Sunday. As it turned out, we needed this day to be available for our needed servicing. Thank you. More
Great experience Smooth, easy process. Great vehicle. Eugene was fantastic. I would recommend this dealership to everyone I know looking for a new or used vehicle. Awe Smooth, easy process. Great vehicle. Eugene was fantastic. I would recommend this dealership to everyone I know looking for a new or used vehicle. Awesome! More
Love my Fit! Ahmed found and delivered the EXACT car that I was looking for... he's a real professional and very pleasant to work with. Our contact with Priscilla Ahmed found and delivered the EXACT car that I was looking for... he's a real professional and very pleasant to work with. Our contact with Priscilla and Tyler was also very positive... the showroom atmosphere is upbeat and we never felt pressured. We will definitely continue to do business with Joyce Koons Honda. More
Experience with Honda Joyce Koons sales My wife and arrived to test drive the new Honda HRV. We had scheduled and appointment in advance with Johannah. We arrived at the appointment time My wife and arrived to test drive the new Honda HRV. We had scheduled and appointment in advance with Johannah. We arrived at the appointment time and were soon greeted by Johannah. Her knowledge of the HRV and her pleasant nature made for a great afternoon. Joyce Koons didn't have the exact HRV in stock that we were looking for but have made every effort to find the one we're looking for. Great team there at Joyce Koons Honda. Johannah and George, her manager, were great people to work with. I highly recommend this dealership! Ralph More
Honda service As usual service was excellent and quick. My Honda was in for state inspection and car wash. I have not had any problems with the service my car has h As usual service was excellent and quick. My Honda was in for state inspection and car wash. I have not had any problems with the service my car has had at Koons Honda in over five years. More
Great experience I was very pleased with Joyce Koons Honda. The Accord I bought is extremely quiet engine sound. Kebir, the guy sales guy, was always kind and helpful I was very pleased with Joyce Koons Honda. The Accord I bought is extremely quiet engine sound. Kebir, the guy sales guy, was always kind and helpful during I chose the car through several test drivings. More
No Hassle Internet Pricing We were looking for a Odyssey because our previous one had 209,000 miles and just failed inspection. We looked around for deals (including Costco) an We were looking for a Odyssey because our previous one had 209,000 miles and just failed inspection. We looked around for deals (including Costco) and found internet pricing at Koons to be very reasonable. We went there and saw Johanna McWilliams, who was very friendly and knowledgeable. At first she quoted to MSRP, but when she saw that we had Koons internet price she honored it, no questions asked. Could I have haggled more? Maybe, but I knew that the price quoted was close to their bottom line (which was below invoice). Tim Rowan was also friendly and gave us good on service agreement as well. Very friendly service and I felt that I got a good deal. More
Treat my time and my concerns re my car with timeliness Service is everything. I am always greeted promptly. They never have to search for my name. There is never pressure to add on. Suggestions yes, bu Service is everything. I am always greeted promptly. They never have to search for my name. There is never pressure to add on. Suggestions yes, but never drama. I would not bring my car anywhere else. More
solved the problem quickly Melissa the service manager worked with me to get my car in and take care of teh problem in an efficient manner. I greatly appreciated it as the unexp Melissa the service manager worked with me to get my car in and take care of teh problem in an efficient manner. I greatly appreciated it as the unexpected car issue had already thrown a wrench in my day. More