
Joyce Koons Honda
Manassas, VA
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3,011 Reviews of Joyce Koons Honda
Great experience with recent service on my Honda CR-V The service department was very friendly. My Honda CR-V was in and out in no time. My appointment was also easy to make ...Melissa is Awesome! The service department was very friendly. My Honda CR-V was in and out in no time. My appointment was also easy to make ...Melissa is Awesome! More
Resent purchase of a 2014 Honda Accord We recently bought a 2014 Honda Accord from Joyce Koon’s in Manassas. It was a smooth and pleasant experience in all counts. We began the transaction We recently bought a 2014 Honda Accord from Joyce Koon’s in Manassas. It was a smooth and pleasant experience in all counts. We began the transaction on line and went to the dealership to test drive and make a decision. The online representative (Mario) was prompt and courteous in responding to all my questions. He went out of his way to accommodate our schedule for a test drive. Once at the dealership, we worked with Leonard John?(Sales Consultant) and his manager George. It was a pleasure working the deal with Leonard – A very nice guys! Both Leonard and George came across as straight shooters and down the earth. To make the long story short - We drove away feeling very good about the experience and the purchase. The car runs great and my wife is very happy!! Costas More
Professional, Courteous, Efficient and Fair We were very pleased with the process of purchasing a 2014 Honda CVR. The entire Koons team was helpful in every way. No pressure. Recommend the de We were very pleased with the process of purchasing a 2014 Honda CVR. The entire Koons team was helpful in every way. No pressure. Recommend the dealership to others. More
Alway Excellent Service This makes my 4th car from Joyce Koons Honda. Exccellent experience each time. I will Definitely be a long time customer of Joyce Koons Honda. This makes my 4th car from Joyce Koons Honda. Exccellent experience each time. I will Definitely be a long time customer of Joyce Koons Honda. More
2015 Honda Pilot My recent experience at Joyce Koons Honda was great! We were shopping for a 2015 Pilot . Our sales rep Mansour was very helpful in getting us a deal w My recent experience at Joyce Koons Honda was great! We were shopping for a 2015 Pilot . Our sales rep Mansour was very helpful in getting us a deal we liked. We definitely would shop there again. More
Solid Dealership I just moved to VA and took my Colorado Honda Odyssey in for maintenance, they did an excellent job, didn't try to sell me anything I didn't need and I just moved to VA and took my Colorado Honda Odyssey in for maintenance, they did an excellent job, didn't try to sell me anything I didn't need and completed the work early, very solid work. While my wife and I were there we looked at a new Accord Touring Hybrid and were impressed with our Salesman Daniel, his enthusiasm, and honesty. We test drove it, not intending to buy but decided to buy based on the test drive, beautiful car and honesty and integrity of Daniel. Some folks will invariably have a bad experience, but in three visits to this dealership I would recommend them. And BTW, if you have a bad experience and provide no details and do NOT talk to their management I am skeptical in taking your complaint as valid. Always give people the chance to make it right before dropping bad reviews with zero detail.... Try Koons Honda, I would do business there again. More
Outstanding Dealership We purchased our Honda Accord at Joyce Koon's Honda and have had it serviced since purchasing it. The service and care has been outstanding and we wi We purchased our Honda Accord at Joyce Koon's Honda and have had it serviced since purchasing it. The service and care has been outstanding and we will continue to have our vehicle serviced there. More
Routiene Service Service agent very poorly trained. I have a service contract that she did not initiate when entering. State Inspection report not provided. Tire re Service agent very poorly trained. I have a service contract that she did not initiate when entering. State Inspection report not provided. Tire replacement not explained well. More
Actually talked me out of work! I had had another repair company suggest I needed two new tires ($338) and new shocks front & back ($1,600). My Koons folks said I could get a bit m I had had another repair company suggest I needed two new tires ($338) and new shocks front & back ($1,600). My Koons folks said I could get a bit more wear out of my tires, which they would eventually replace for $320, and much more wear out of my shocks. I like that kind of honesty!!! More
Repair CD player on myu 2010 Honda Accord V6 The worked performed performed both at drop off to remove the CD player and to reinstall it was excellent. A bit lengthy due to clearance with the wra The worked performed performed both at drop off to remove the CD player and to reinstall it was excellent. A bit lengthy due to clearance with the wrap around insurance purchased at the time I bought the car at Rick Case Honda in Weston,FL but that was not under your control. Service Advisor Tony Pevich was a joy to work with !! I still have not received my CDs in the original CD player !! More