Joyce Koons Honda

Great experience !! I had a great experience at Joyce Koons in Manassas. The staff were friendly and helpful. I ended up with a Honda pilot- which I love. Dipak , walked I had a great experience at Joyce Koons in Manassas. The staff were friendly and helpful. I ended up with a Honda pilot- which I love. Dipak , walked me through all if my options and the Pilot was the right choice for my family. Thank you everyone at Joyce Koons for making what can be an arduous experience, a really awesome one. I look forward to a great ongoing relationship! Thank you!! More

They were available when I needed them even without an appt. I had a flat tire and went to Koon's to have it repaired. I didn't have an appointment, but they were as helpful as if I did have an appt. I asked if I had a flat tire and went to Koon's to have it repaired. I didn't have an appointment, but they were as helpful as if I did have an appt. I asked if it were possible to have the oil changed, also. I knew they were very busy, and said so, but they accommodated me. Thank you, Koon's! More

Melissa haywood I have been using this dealership for almost 12 yrs, I dealt with almost if not All the service staff, this is the first time I dealt with Melissa, I have been using this dealership for almost 12 yrs, I dealt with almost if not All the service staff, this is the first time I dealt with Melissa,I am glad I did, not that other Service staff are not good,but what I found from Melissa her professional way of explaining What is need to be done on my vehicle with no pressure for me to comply with her recommendation, What I like about Melissa is her attitude and her easy smile when she explain to me the outcome of the service needed,I assured her that I will ask for her whenever any of my 4 Hondas I own needs service More

Always pleasant, courteous staff. They are very helpful. Always pleasant and courteous Staff; they are helpful and professional. Fast, friendly service. They are willing to offer suggestions and advice on se Always pleasant and courteous Staff; they are helpful and professional. Fast, friendly service. They are willing to offer suggestions and advice on service for my car that is needed. More

120K Vehicle Check Always received great service and a detailed printout of what was done and what is recommended. The recommendations are key. However, I do wish the Always received great service and a detailed printout of what was done and what is recommended. The recommendations are key. However, I do wish the military discount of 20% would come back. More

The most friendliest staff I have encountered in over 30 yea Luxcare package-Luscare care paint, leather and fabric protection was applied in order to preserve the integrity of the interior/exterior of care. Th Luxcare package-Luscare care paint, leather and fabric protection was applied in order to preserve the integrity of the interior/exterior of care. This action will be done throughout my ownership of this car. More

Great Dealership with a GREAT Service Department I drove 40 miles from my house to purchase my 2013 Honda Civic from Joyce Koons Honda because they had the best deal in 250 miles. I was so pleased w I drove 40 miles from my house to purchase my 2013 Honda Civic from Joyce Koons Honda because they had the best deal in 250 miles. I was so pleased with my purchase experience that I have chosen to drive back to Joyce Koons for all of my service work. It is definitely worth it. The staff is professional and courteous. I never have to wait long for service and they let me know when a recommended service isn't actually needed and can be deferred to the next service visit. More

Customer sevise I was really happy great customer sevise friendly guy happy and with a smile in his face all the time I was really happy great customer sevise friendly guy happy and with a smile in his face all the time More

Very good service Kebir Lakroune was a very efficient sales person. He explained and answered all of our questions and concerns. He was the difference in making our dec Kebir Lakroune was a very efficient sales person. He explained and answered all of our questions and concerns. He was the difference in making our decision to purchase our new Honda. More

Online and in store - great service We had deal set up via internet before getting to store - even with a few tweaks once we go there, we still came away with the deal we wanted when we We had deal set up via internet before getting to store - even with a few tweaks once we go there, we still came away with the deal we wanted when we walked in. Was an excellent buying experience! More