Joyce Koons Honda

Great buying experience I had great experiences at Joyce Koons Honda. Sales person Dipak Regmi did great job. As a new buyers he help me to find best car that fits my require I had great experiences at Joyce Koons Honda. Sales person Dipak Regmi did great job. As a new buyers he help me to find best car that fits my requirement. He also help me in paper work, and offer me very nice price as he can, I walk out in less than 1.5 hours.As a new buyers I am very satisfied in my purchase, they maintain very nice environment inside out and had huge range of choice. I am very thankful to Dipak for his help.xxxxx More

Sharing my experiance As usual my experience was great. Manassas Bond always treat you with respect, listen to your concerns and get the job done. Thank you Honda. As usual my experience was great. Manassas Bond always treat you with respect, listen to your concerns and get the job done. Thank you Honda. More

Koons manassas Everybody is nice helpful will always take my car there.my brother in law has gotten 5cars from them. I always will come back I live in Ashburn so I t Everybody is nice helpful will always take my car there.my brother in law has gotten 5cars from them. I always will come back I live in Ashburn so I trivial back to Koons More

Excellent customer service. We will get our next car here Ask for John Rendo in sales. He was amazing. He remembered personal details weeks later, and really worked with us to find the perfect car. They reall Ask for John Rendo in sales. He was amazing. He remembered personal details weeks later, and really worked with us to find the perfect car. They really care about their customers here. A+ experience. I never felt pressured, and they were very accommodating. I was a bit confused about warrenty options at first, but Tim in finance took the time to discuss the details, and make sure I was comfortable. Great team overall. More

Airbag recall Airbag replacement under recall was handled quickly and efficiently. I believe the service rep was Karen Huntington. She was friendly and efficient. S Airbag replacement under recall was handled quickly and efficiently. I believe the service rep was Karen Huntington. She was friendly and efficient. She made sure the needed replacement was done promptly. More

We always take our Honda for Service at Joyce Koons We trust the service at Joyce Koons and it is always a pleasant experience. They are friendly and honest, and will go the extra mile to meet your nee We trust the service at Joyce Koons and it is always a pleasant experience. They are friendly and honest, and will go the extra mile to meet your needs. They also take the time to explain the work, and they do not push you into making on the spot decisions. This is important to me as far as customer service when it comes to (sometimes) expensive purchases that you need to make for the upkeep and life of your vehicle. More

Great Vehicle, Poor Service Went there for a used SUV and from the very beginning it was bad. There was a problem with the car that we asked them to look into and another problem Went there for a used SUV and from the very beginning it was bad. There was a problem with the car that we asked them to look into and another problem they needed to fix because the sales person broke it. They fixed the broken part and then told us the first issue was fine and would take care of itself. After purchasing the vehicle and having a mechanic look at the problem, we found out that it wouldnt fix itself and needed to be replaced. So they either didnt look at it or simply lied to us. Either way they were not very honest about the issue. They did not explain the procedure of registration and tags very well (we live 2 states away) and had several frustrating calls and trips to get it sorted out. All in all it was a bad experience and I do not recommend going there. The only reason they got our business in the end was because of the quality and price of the vehicle. More

Fair deal on a new car and trade I got a fair deal for my trade and new car purchase. Low pressure easy buying experience. Test drove several CRVs until I found the right one. Finance I got a fair deal for my trade and new car purchase. Low pressure easy buying experience. Test drove several CRVs until I found the right one. Finance was also easy and to the point. More

Pop In for Emissions Test It was the end of the month and my tags were about to expire. I realized I needed an Emissions test and ran made a last minute appt after work. Ther It was the end of the month and my tags were about to expire. I realized I needed an Emissions test and ran made a last minute appt after work. There were cars in front of me when I pulled into the bay but they were right there ready to help get me checked in and service started. I was in and out in less than an hour. Very curtious and a pleasure to do business with. More

Always a great experience! I am going on my third year as a Joyce Koons Honda customer having bought my 2013 Pilot at this dealership. Even though I live 45 miles away, I look I am going on my third year as a Joyce Koons Honda customer having bought my 2013 Pilot at this dealership. Even though I live 45 miles away, I look forward to visiting them for my scheduled maintenance services! Always friendly and courteous service, plus I enjoy the atmosphere of the dealership while waiting for my vehicle to be serviced. Also, I can rely on good honest opinions from my service rep! I feel service pricing is very reasonable to boot! More