Joyce Koons Honda
Manassas, VA
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3,038 Reviews of Joyce Koons Honda
Welcomed Miss Melissa welcomed me and was ready to assist me as soon as I got out of the car. I appreciate her very kind help. Miss Melissa welcomed me and was ready to assist me as soon as I got out of the car. I appreciate her very kind help. More
Tried Joyce Koons Honda and it was Great! My first experience and from the time I rolled my car in the bay for service I was greeted with a friendly smile. My service technician was professio My first experience and from the time I rolled my car in the bay for service I was greeted with a friendly smile. My service technician was professional and friendly. The cashier who checked me out was also very friendly. She explained they took competitor coupons from local dealers. You pick your car up in the bay which is climate controlled and is perfect if you have children or bad weather. To top it off they washed my car without me asking and it was free!! There facility is clean and very well taken care of. Thank you Jessica More
Easy to work with Melissa is always great to work with and very understanding. Makes the suggestions of potential additional services, but does not push you to do the u Melissa is always great to work with and very understanding. Makes the suggestions of potential additional services, but does not push you to do the unnecessary services. Have never felt like I was being "up sold" while working with her. My only complaint is that the price of services seems very high when it cost over $50 to have the oil changed in my 2012 Honda Fit. More
EXCELLENT EXPERIENCE BUYING HONDA CRV 2014 I had a very good experience buying my car here. Dipak regmi(sales) and David Kim(finance) helped me ,they provide me an excellent customer service. T I had a very good experience buying my car here. Dipak regmi(sales) and David Kim(finance) helped me ,they provide me an excellent customer service. They make my experience very fine and smooth. I hope i will get the same kind of treatment in the future from this dealer for any kind of servicing issues and purchasing. I will give 5 star and would recommend this dealership for my friends and families.I will definitely buy more vehicles from here if my future servicing experiences goes well treated. Lastly ,Mike seymour from service department was also very friendly and nice he helped me to update my inspection and he did it very fast. I appreciate their hard work and efforts to make customers happy. Saurav Rijal Alexandria ,Virginia More
Good and friendly Joyce Koons has been providing a reliable service experience for me since last year. The team members of the service unit has performed their job trul Joyce Koons has been providing a reliable service experience for me since last year. The team members of the service unit has performed their job truly towards their customers' utmost satisfaction. More
Excellent new-car purchasing experience all-around Friendly, knowledgeable experience with sales consultant. Service appointments are easily booked on-line and have good communications and reminders. R Friendly, knowledgeable experience with sales consultant. Service appointments are easily booked on-line and have good communications and reminders. Really not disappointed with any aspect of my experience to date with Joyce Koons Honda. More
Car Buying The car buying service I received at Koons Honda from Priscilla Whittaker was exceptional. She is by far the best salesperson I have ever had the plea The car buying service I received at Koons Honda from Priscilla Whittaker was exceptional. She is by far the best salesperson I have ever had the pleasure of working with. Priscilla was completely honest and upfront with me from the beginning. Her professionalism made the whole experience one I will never forget. I would highly recommend anyone interested in buying or leasing a new/used car from Koons Honda to ask for Priscilla. - Matt More
Service I called Joyce Koon's and Joe made arrangements for me to rent a car so I could leave my car over night and got me a shuttle to go to the Mall the I called Joyce Koon's and Joe made arrangements for me to rent a car so I could leave my car over night and got me a shuttle to go to the Mall the next day since my car would take a over 3 hours to be fixed!!! More
Great Service at Koons Honda Manassas The service we get at Koons Honda with Brad Burch is exceptional. He is specifically the reason we have purchased/leased three cars with Koons. We a The service we get at Koons Honda with Brad Burch is exceptional. He is specifically the reason we have purchased/leased three cars with Koons. We are honestly and completely informed through the whole process of any service or repair. I always know that we are being taken of as well as our cars. Let's face it, who do we see at Koons most often? It's going to be the service reps. My wife and I are happy to be at Koons Honda because of Brad Burch…and Koons does do a fantastic job on keeping our cars in tip top shape. -Jeremy More
Service Experience Very good service, advice, and experience. Been a customer for at least nine years and still going strong. Love how service reps go out of way to hel Very good service, advice, and experience. Been a customer for at least nine years and still going strong. Love how service reps go out of way to help and make visit worth while. Will see you next time. More





