
Joyce Koons Honda
Manassas, VA
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3,017 Reviews of Joyce Koons Honda
Great service Roland Murphy was courteous and extremely helpful. He was able to work us in, in-between appointments and that made a huge difference to my day. Bec Roland Murphy was courteous and extremely helpful. He was able to work us in, in-between appointments and that made a huge difference to my day. Because of his service, I'll gladly come again. Sandra More
Scheduled maintenance Thanks for the great service! I always recieve excellent service and will keep coming back. Bob Miner is wonderful to deal with. Bob takes excellent c Thanks for the great service! I always recieve excellent service and will keep coming back. Bob Miner is wonderful to deal with. Bob takes excellent car of my car! More
Service Experience Service was done in a professional manner and within the time frame I was quoted. The service tech was kind and knowledgeable. I would recommend thi Service was done in a professional manner and within the time frame I was quoted. The service tech was kind and knowledgeable. I would recommend this dealership. More
Excellent Job The seller who at Honda was so friendly and helpful! We'd strongly recommend this seller. Overall it was a great experience for us. Thank you!! The seller who at Honda was so friendly and helpful! We'd strongly recommend this seller. Overall it was a great experience for us. Thank you!! More
Routine Maintenance My routine oil change/tire rotation was completed earlier than promised and everyone was great to deal with. I also ordered touch up paint and they ha My routine oil change/tire rotation was completed earlier than promised and everyone was great to deal with. I also ordered touch up paint and they had it waiting for me when I came in. More
Repeat customer I've been a repeat buyer, have used Joyce Koons Honda service for years. Always excellent service and attitude. I've never had a problem. I've been a repeat buyer, have used Joyce Koons Honda service for years. Always excellent service and attitude. I've never had a problem. More
Front Brake Pad There was promotion Ads and got a good price as compare with another service center. I satisfied your company service quality of work and experience. There was promotion Ads and got a good price as compare with another service center. I satisfied your company service quality of work and experience. More
Excellent service department In 2010 I purchased 2 2010 Honda CRV's. I have had all service done by Koons Honda and not had a problem. The Honda service minder on the dash is help In 2010 I purchased 2 2010 Honda CRV's. I have had all service done by Koons Honda and not had a problem. The Honda service minder on the dash is helpful, and the service tech goes over all of the recommendations and tells me whether or not I need this service at this time. More
A Fantastic Car Buying Experience My husband and I had been looking to buy a new CR-V to replace my smaller older vehicle. I had decided on a CR-V because I had known several people t My husband and I had been looking to buy a new CR-V to replace my smaller older vehicle. I had decided on a CR-V because I had known several people to own a CR-V for 10+ years and then go buy another CR-V (not because the old one died, but because they wanted a new car). We had originally visited the Honda Dealership in Chantilly, and I pulled out the price Koons had quoted me. They tried to act as if they would price match but then added on fees for things that were not even on the car we looked at; needless to say we walked out of that dealership and drove down the road to Koons. The friendliness of everyone at Koons was amazing, and the complete opposite of the previous dealership. They had the car I wanted and it did have a dealer installed package that originally I did not think I wanted (in the end, I'm glad it has it), but they discounted the package. The whole transaction was very smooth and I didn't feel like I was being hassled. I recommended the dealership to all my friends and family. And my husband took great pleasure in telling the other dealership (when they called the next morning) about our wonderful experience with Koons and that we already had our new car in the garage! More
"Excellent Service Quality" It's a industry top rated quality service with friendly atmosphere and on time job. Coupons are great. Enjoy working with the same Service Rep, Ralph It's a industry top rated quality service with friendly atmosphere and on time job. Coupons are great. Enjoy working with the same Service Rep, Ralph F. More