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Joyce Koons Honda

Manassas, VA

4.7
3,011 Reviews

10640 Automotive Dr

Manassas, VA

20109

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3,011 Reviews of Joyce Koons Honda

September 10, 2013

Terry was very friendly and very helpful. I came with 3 young kids and he was able to keep them entertained while we negotiated on the car. More

by michaeljkim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Barbe
Sep 11, 2013 -

Joyce Koons Honda responded

Thank you so much for your recent review on DealerRater. I am so happy that Terry was an asset to your family during your purchase. Thank you for your business. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

September 08, 2013

I purchased a new Honda Fit Sport from Joyce Koons Honda and Josh Serrano was my Sales Consultant. Josh helped me get the best deal possible. He was able to work with me on the price and beat the prices of More

by gimbertm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 11, 2013 -

Joyce Koons Honda responded

We appreciate the review of your experience on DealerRater. I am so glad that Josh was instrumental in the purchase of your new Honda Fit. I hope you enjoy your new car! Thank you for your business. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

September 03, 2013

Their price was a bit higher than several other locations but their "pre-owned" vehicle was clean. I feel like they really did a full inspection of the vehicle before putting it for sale. Experience with My More

by Indecis
Friendliness
Price
Recommend Dealer
Yes
Sep 11, 2013 -

Joyce Koons Honda responded

Thank you for reviewing our dealership on DealerRater. I apologize for the tactics used by our finance department. I will definitely have a discussion with them and address this issue. Thank you for your business and if there is anything we can do to help, please let us know. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

September 03, 2013

My Husband and I bought a 2013 Honda Pilot. We love it! We met with Pat Bryant and Charles Carlson. They were both GREAT in explaining the car and it's features. I was able to use internet pricing to get More

by tippymouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Carlson
Sep 11, 2013 -

Joyce Koons Honda responded

Thank you for your recent review on DealerRater. I am so pleased that your time with us went well from start to finish and that Pat and Charles helped make it that way. Thank you for your business. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

September 02, 2013

Made appointment online. In/Out quickly for "A" Service. Used coupon for excellent price. Complimentary car wash. Everything was done properly. I've used this dealership for service for man More

by Hackmb99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roland Murphy
Sep 05, 2013 -

Joyce Koons Honda responded

Thank you for taking a moment to review your experience with us on DealerRater. It seems as if your time with us was easy, efficient, and overall excellent! Thank you for your continued business. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

September 02, 2013

I truly appreciate the high quality of professionalism and friendliness of Mr. Desarno. I also appreciate the opportunity to have had the opportunity to make an appointment just the day before I had my c More

by pacato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pasquale Desarno
Sep 05, 2013 -

Joyce Koons Honda responded

Thank you for sharing your feedback on DealerRater. I will pass this review on to Pat and thank him for showing you how every customer should be treated! We appreciate your business. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

September 02, 2013

Once again I had a great service experience thanks to Ralph and his team. My vist was fast, efficient and cost effectively. Thanks to everyone at the dealership. Frank More

by fxguerr7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 05, 2013 -

Joyce Koons Honda responded

Frank, Thank you for sharing your feedback on your experiences at our dealership. It is always a pleasure for us to try and provide you and all of our customers with a pleasant experience. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

August 30, 2013

John Simmons was very willing to help me and answer any questions that I had. Originally I was not looking to purchase a car until a few months from now, so I appreciated how he didn't pressure me into buy More

by lbcopeland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 30, 2013 -

Joyce Koons Honda responded

Thank you for your feedback on your experience with us. I can imagine what it must be like to want to look around and sees what is out there for a future purchase and then to be surprised that you leave with a new car! I am so happy that John treated you like the valuable customer that you are and helped you make a good decision for you. Thank you for your business. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

August 29, 2013

Internet inquiry was responded to by Ahmed promptly. Three other Honda dealerships only responded with email not the voice I was looking for. I was introduced to Eric for a test drive and any questions. More

by ogr8one
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Messaoudi
Aug 30, 2013 -

Joyce Koons Honda responded

Thank you for reviewing our dealership on DealerRater. We are beyond pleased with this review! I love to hear stories of hard work and dedication from our staff and how they impacted our customer’s experiences. Thank you for your business. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

August 29, 2013

Good service, good coustomer service. Waiting period is little more. Price are very good after using honda cupoun, which i always received from dealer. Overall great experience. More

by iqbalimam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember employee name.
Aug 30, 2013 -

Joyce Koons Honda responded

Thank you for taking a moment to review our dealership. I am so pleased that you have been able to take advantage of our coupons. Thank you for your business. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

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