
Joyce Koons Honda
Manassas, VA
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3,011 Reviews of Joyce Koons Honda
I purchased a new Honda Fit Sport from Joyce Koons Honda and Josh Serrano was my Sales Consultant. Josh helped me get the best deal possible. He was able to work with me on the price and beat the prices of and Josh Serrano was my Sales Consultant. Josh helped me get the best deal possible. He was able to work with me on the price and beat the prices of other dealerships. Everyone I talked with there was very professional. I would highly recommend Joyce Koons Honda and specifically direct people to Josh Serrano to get the best deal possible. More
Their price was a bit higher than several other locations but their "pre-owned" vehicle was clean. I feel like they really did a full inspection of the vehicle before putting it for sale. Experience with My but their "pre-owned" vehicle was clean. I feel like they really did a full inspection of the vehicle before putting it for sale. Experience with My sale rep, Gary Johnson was great. The time I spent with the financial rep is less enjoyable. The rep was trying to hard to sell me some warranty or maintenance plan starting with the most expensive and going all the way down to just oil changes. Then getting no success, he tried to scare me by telling me that I have been warned and not to complaint if anything go wrong with the vehicle. II believe he was just doing what his boss ask him to do. Nevertheless that made me uncomfortable and took the excitement away of buying a vehicle. More
My Husband and I bought a 2013 Honda Pilot. We love it! We met with Pat Bryant and Charles Carlson. They were both GREAT in explaining the car and it's features. I was able to use internet pricing to get We met with Pat Bryant and Charles Carlson. They were both GREAT in explaining the car and it's features. I was able to use internet pricing to get an awesome deal and was they worked with me to get the best trade it value. I felt confident and well versed enough in all the information they had provided me earlier that day, that I was able to take my husband back there that same night and explain it to him. We were back the next day and drove it home! Thank you Pat Bryant and Charles for a great experience! More
Made appointment online. In/Out quickly for "A" Service. Used coupon for excellent price. Complimentary car wash. Everything was done properly. I've used this dealership for service for man "A" Service. Used coupon for excellent price. Complimentary car wash. Everything was done properly. I've used this dealership for service for many years and have always been satisfied (I've owned 5 Hondas) More
I truly appreciate the high quality of professionalism and friendliness of Mr. Desarno. I also appreciate the opportunity to have had the opportunity to make an appointment just the day before I had my c and friendliness of Mr. Desarno. I also appreciate the opportunity to have had the opportunity to make an appointment just the day before I had my car service. More
Once again I had a great service experience thanks to Ralph and his team. My vist was fast, efficient and cost effectively. Thanks to everyone at the dealership. Frank Ralph and his team. My vist was fast, efficient and cost effectively. Thanks to everyone at the dealership. Frank More
John Simmons was very willing to help me and answer any questions that I had. Originally I was not looking to purchase a car until a few months from now, so I appreciated how he didn't pressure me into buy questions that I had. Originally I was not looking to purchase a car until a few months from now, so I appreciated how he didn't pressure me into buying one right away, but was still very willing to help me out. When I decided to discuss pricing just to see if I could actually afford a car right now, he worked very hard to give me a reasonable price on the Honda Civic, and I am very happy with it. More
Internet inquiry was responded to by Ahmed promptly. Three other Honda dealerships only responded with email not the voice I was looking for. I was introduced to Eric for a test drive and any questions. Three other Honda dealerships only responded with email not the voice I was looking for. I was introduced to Eric for a test drive and any questions. Eric has a permanent smile and pleasantness that made me feel as if we had been friends and were shopping this vehicle together. I was relentless in quizzing Eric's product knowledge and he was quick and accurate with all replies (a true asset for your dealership). I can not sing praise enough for Jason; he is honest and this is a rarity that will bring customers back as well as spreading the word. Jason and Eric are both dedicated beyond description but I will try: Jason was sick with a seasonal flu the day after the sale but was in working the next day and the day after pushing his body to the limit to make things happen for me and this will not be forgotten. Eric was involved in an accident which he will bear scars from for life the night of my sale and he returned to work the day after and STILL had his wonderful smile and attitude even while in pain. Honest, dedicated, knowledgeable, prompt, pleasant and friendly and so much more that a simple thanks for the experience just seems inadequate. I look forward to continuing this relationship in the future during service visits and future purchases. Sincerely, Earl E Jarrett More
Good service, good coustomer service. Waiting period is little more. Price are very good after using honda cupoun, which i always received from dealer. Overall great experience. little more. Price are very good after using honda cupoun, which i always received from dealer. Overall great experience. More