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Joyce Koons Honda

Manassas, VA

4.7
3,011 Reviews

10640 Automotive Dr

Manassas, VA

20109

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3,011 Reviews of Joyce Koons Honda

August 10, 2013

Travis Gehring was very helpful and courteous. Tim Rowan was exceptionally patient with explaining the financial details. Tim was also very meticulous with the documentation work. More

by vivekbis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Rowan
Aug 12, 2013 -

Joyce Koons Honda responded

We appreciate your feedback left on DealerRater. Travis and Tim are definitely some of our strongest staff when it comes to customer service! Thank you for your business. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

August 09, 2013

This was the second time I bought a car at Joyce Koons Honda, and both experiences have been very good. I have also been very pleased with the service afterwards at the workshop and the advise and suppor More

by mabsowen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 12, 2013 -

Joyce Koons Honda responded

Thank you for reviewing our dealership on DealerRater. Ms. Owen, it was our pleasure serving you! Not every customer is the same and everyone has different needs and ways of making a decision. I am so glad that our team was there for you and you left with a positive experience. Thank you for your continued business. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

August 06, 2013

I absolutely cannot stand the usual car buying process, so my wife and I were pleasantly surprised at just how easy Ronnie Jones made our transaction. He is terrific; no beating around the bush, none of th More

by bestpoppi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Barbe, Tim Rowan
Aug 08, 2013 -

Joyce Koons Honda responded

Thank you for sharing your experience on DealerRater. I am so happy that Ronnie, Misty, and Tim gave you an all-star experience! We look forward to servicing your new vehicle in the future. Thank you for your business. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

August 05, 2013

Bob made sure the work was done quickly and found and applied a discount that related to the service, saving us $90. Thanks very much Bob! More

by erogers3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Miner
Aug 05, 2013 -

Joyce Koons Honda responded

Thank you for reviewing our service department on DealerRater. The coupons sure do come in handy, I am glad we had one available that could be used with your service that day! Thank you for your business. –Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

August 04, 2013

Eric was very helpful. He answered all our questions. He made buying a car painless. The price could not be beat. Thanks Joyce Koons, and thanks Eric. More

by osodg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 05, 2013 -

Joyce Koons Honda responded

Thank you for rating your experience with us on DealerRater. We can always count on Eric to make our customers happy! Thank you for your business. –Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

August 04, 2013

Joe was very friendly. Service was fast. What I like most Joe was very friendly. Service was fast. What I like most is the children area. Although there were few toys available, my son had fun playing. More

by Samahakuh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Aug 05, 2013 -

Joyce Koons Honda responded

Thank you for sharing your experience with us on DealerRater. I am glad that your son had a good time in the play area, keeping the kids happy is always important! Thank you for your business. –Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

August 02, 2013

Joe is a very strong customer advocate. He works in any coupon specials that apply to the work we have done as well as keeping us informed. More

by johnbeere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 05, 2013 -

Joyce Koons Honda responded

Thank you for rating your experience with us on DealerRater. I am glad that Joe has been there for you in so many ways. We truly appreciate your business. –Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

August 02, 2013

Dipak was very helpful and courteous. He provided detail information regarding the car and took time to walk around the lot show different color choices. More

by phuhang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Stohlman
Aug 05, 2013 -

Joyce Koons Honda responded

Thank you for sharing your feedback on DealerRater. I am so pleased that Dipak was helpful and courteous during your visit. He is always setting a good example for the rest of our staff! Thank you for your business. –Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

August 01, 2013

I appreciate the coupons that they give out to their customers. All work is done in a timely manner. And I like that they offer to wash my car after servicing it. More

by NikkiMelvin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 05, 2013 -

Joyce Koons Honda responded

Thank you for reviewing our dealership on DealerRater. I am so happy that you are able to take advantage of our coupons! Thank you for your business. –Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

August 01, 2013

For 10 yrs I have brought all of my Hondas to Koons for service and for 10 yrs they have taken great care of me. More

by GVNelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Shade
Aug 05, 2013 -

Joyce Koons Honda responded

Thank you for sharing your feedback on DealerRater. We appreciate the last 10 years of business and we look forward to taking great care of you for 10 more years! –Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

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