
Joyce Koons Honda
Manassas, VA
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3,011 Reviews of Joyce Koons Honda
Travis Gehring was very helpful and courteous. Tim Rowan was exceptionally patient with explaining the financial details. Tim was also very meticulous with the documentation work. was exceptionally patient with explaining the financial details. Tim was also very meticulous with the documentation work. More
This was the second time I bought a car at Joyce Koons Honda, and both experiences have been very good. I have also been very pleased with the service afterwards at the workshop and the advise and suppor Honda, and both experiences have been very good. I have also been very pleased with the service afterwards at the workshop and the advise and support when I took my car with me on assignment to Africa. For my recent purchase I had shopped at several dealers in the area and via the internet to compare prices etc, but was keen to buy from Joyce Koons Honda again due to the my earlier experience. This time I must have given everyone a few more grey hairs, as the sale was quite complicated - without going into details. However, I'm now the proud owner of a new Honda CRV-EX thanks to the efforts of the team below. Arkeem Dennis was the sales representative who has worked for many hours over three days to make this sale happen. He even came back on his free day and stayed after hours the last day to complete the sale. He never pushed and kept working on and explaining the details, going back and forth for advise and finally working it all out. Arkeem stayed calm, polite, friendly, on top of things and totally committed, without ever being pushy. A very professional sales person. Sheila Williams was very pleasant as well, friendly and professional and immediately understood my situation, which was comforting. Frank Seabolt guided me through the endless paperwork and made me sign and co-sign for my husband numerous times, without ever losing patience and we had some laughs at the same time. In short it wasn't an easy process, but we made it work and I cannot be more pleased with my new car. With a very big thank you to the above team!. Ms. Anna F. Owen More
I absolutely cannot stand the usual car buying process, so my wife and I were pleasantly surprised at just how easy Ronnie Jones made our transaction. He is terrific; no beating around the bush, none of th so my wife and I were pleasantly surprised at just how easy Ronnie Jones made our transaction. He is terrific; no beating around the bush, none of the usual back and forth with someone else higher up the food chain. He was very knowledgeable, very nice, and very professional, and he did everything that he said he would. In short, a pleasure to do business with. Misty was at the top of her game as well. She let us know the products and services that were available to us that might improve our experience with our new CR-V and with your dealership, but she wasn't pushy or overbearing. Tim Rowan handled our financing and he was a pleasure as well. He knew his stuff and went through all that we had to do and sign very quickly and competently. The transaction was finished in much less time than we expected, and it was due to Tim's expertise. The whole process was relatively quick and easy, primarily because of how well your staff took care of us. I will not hesitate to recommend your dealership to my many friends and family members, and I look forward to similar experiences with your Service Department. Sincerely, Don MacEwen More
Joe was very friendly. Service was fast. What I like most Joe was very friendly. Service was fast. What I like most is the children area. Although there were few toys available, my son had fun playing. Joe was very friendly. Service was fast. What I like most is the children area. Although there were few toys available, my son had fun playing. More
Dipak was very helpful and courteous. He provided detail information regarding the car and took time to walk around the lot show different color choices. information regarding the car and took time to walk around the lot show different color choices. More
I appreciate the coupons that they give out to their customers. All work is done in a timely manner. And I like that they offer to wash my car after servicing it. customers. All work is done in a timely manner. And I like that they offer to wash my car after servicing it. More