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Joyce Koons Honda

Manassas, VA

4.7
3,044 Reviews

10640 Automotive Dr

Manassas, VA

20109

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3,044 Reviews of Joyce Koons Honda

September 14, 2013

Easy to schedule service, they always describe work and why it needs to be done, your transportation van when things are taking a long time is fantastic and the drivers are awesome... More

by djsnoopdaddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Already forgot, sorry...
Sep 18, 2013 -

Joyce Koons Honda responded

Thank you for your review on DealerRater. We appreciate all of your business and we look forward to helping you again in the future. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

September 12, 2013

great price. good customer service. i like two year free of oil changes and free life time engine and transmission deal for if doing maintenance at the shop. i would recommend to shop for new and repair you More

by haivu226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 18, 2013 -

Joyce Koons Honda responded

Thank you for your recent review on DealerRater. I am so glad that you have been informed of what we offer with a new vehicle purchase and that your experience with us was pleasant as well. Thank you for your business. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

September 12, 2013

Great experience and customer service from dealership. Would definitely recommend this dealership and its staff to anyone looking to purchase a vehicle in the future. More

by cheadle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 18, 2013 -

Joyce Koons Honda responded

Thank you for taking a moment to review our dealership on DealerRater. We look forward to helping you again in the future and providing you with the same great service. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

September 10, 2013

Terry was very friendly and very helpful. I came with 3 young kids and he was able to keep them entertained while we negotiated on the car. More

by michaeljkim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Barbe
Sep 11, 2013 -

Joyce Koons Honda responded

Thank you so much for your recent review on DealerRater. I am so happy that Terry was an asset to your family during your purchase. Thank you for your business. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

September 08, 2013

I purchased a new Honda Fit Sport from Joyce Koons Honda and Josh Serrano was my Sales Consultant. Josh helped me get the best deal possible. He was able to work with me on the price and beat the prices of More

by gimbertm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 11, 2013 -

Joyce Koons Honda responded

We appreciate the review of your experience on DealerRater. I am so glad that Josh was instrumental in the purchase of your new Honda Fit. I hope you enjoy your new car! Thank you for your business. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

September 03, 2013

My Husband and I bought a 2013 Honda Pilot. We love it! We met with Pat Bryant and Charles Carlson. They were both GREAT in explaining the car and it's features. I was able to use internet pricing to get More

by tippymouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Carlson
Sep 11, 2013 -

Joyce Koons Honda responded

Thank you for your recent review on DealerRater. I am so pleased that your time with us went well from start to finish and that Pat and Charles helped make it that way. Thank you for your business. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

September 03, 2013

Their price was a bit higher than several other locations but their "pre-owned" vehicle was clean. I feel like they really did a full inspection of the vehicle before putting it for sale. Experience with My More

by Indecis
Friendliness
Price
Recommend Dealer
Yes
Sep 11, 2013 -

Joyce Koons Honda responded

Thank you for reviewing our dealership on DealerRater. I apologize for the tactics used by our finance department. I will definitely have a discussion with them and address this issue. Thank you for your business and if there is anything we can do to help, please let us know. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

September 02, 2013

Once again I had a great service experience thanks to Ralph and his team. My vist was fast, efficient and cost effectively. Thanks to everyone at the dealership. Frank More

by fxguerr7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 05, 2013 -

Joyce Koons Honda responded

Frank, Thank you for sharing your feedback on your experiences at our dealership. It is always a pleasure for us to try and provide you and all of our customers with a pleasant experience. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

September 02, 2013

I truly appreciate the high quality of professionalism and friendliness of Mr. Desarno. I also appreciate the opportunity to have had the opportunity to make an appointment just the day before I had my c More

by pacato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pasquale Desarno
Sep 05, 2013 -

Joyce Koons Honda responded

Thank you for sharing your feedback on DealerRater. I will pass this review on to Pat and thank him for showing you how every customer should be treated! We appreciate your business. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

September 02, 2013

Made appointment online. In/Out quickly for "A" Service. Used coupon for excellent price. Complimentary car wash. Everything was done properly. I've used this dealership for service for man More

by Hackmb99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roland Murphy
Sep 05, 2013 -

Joyce Koons Honda responded

Thank you for taking a moment to review your experience with us on DealerRater. It seems as if your time with us was easy, efficient, and overall excellent! Thank you for your continued business. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

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