Joyce Koons Honda

Took the Pilot in for routinue maintenance and a recall notice. Didnt take long to fix, and the car was ready when they said it would be ready. notice. Didnt take long to fix, and the car was ready when they said it would be ready. More

I had a side mirror replaced. The part had to be ordered and I was scheduled for an 11:00am appointment the next day. When I arrived, the part was in and service was accomplished in less than an hour. The and I was scheduled for an 11:00am appointment the next day. When I arrived, the part was in and service was accomplished in less than an hour. The cost was the same as the estimate. Overall it was a good experience. More

This was my first time to be able to just take my time and shop for a new car. I came to Joyce Koons Honda first to test drive the Crosstour. Then went to two other dealerships. After two weeks, I made up and shop for a new car. I came to Joyce Koons Honda first to test drive the Crosstour. Then went to two other dealerships. After two weeks, I made up my mind on the Crosstour. It took a little longer than expected, even though I had my own money, but at the end I was very happy and excited. They made sure I drove out of there with a new car happy. Everyone I know is telling me how great Hondas are and I will be experiencing it for the first time. I love my car. Thank you Luis for helping me get it. More

Everything about this car buying experience was far better than any other in the past. I went through internet sales via the Pentagon Federal Credit Union car buying service and this greatly sped up i better than any other in the past. I went through internet sales via the Pentagon Federal Credit Union car buying service and this greatly sped up in the process in my opinion. We were able to pick the car we wanted and within a few hours we had a quote from Andy Oravetz with a price that was perfect for what we needed. We met with Gary Johnson the next day who let us test drive the vehicle we wanted along with another vehicle (different model) so we could see the difference and ensure we are making a sound decision. After we were convinced that this was the vehicle, Gary worked with us to ensure we were getting everything we needed and that we were going to be satisfied with our decision. The best part was how quickly everything went once we made a deal. I have been in other dealerships for hours after making a deal and Joyce Koons just seemed to be a quick and easy process compared to the others. I would highly recommend them for new or used sales and be sure to ask for Gary as he seemed to have a lot of experience and was able to meet all of our needs. Thanks Koons. We will surely be back when we need our next car. More

Our experience with our new car purchase/lease was pretty smooth and straightforward. The Honda team worked with our constraints and was able to deliver us a vehicle that surpassed our original wish list. Fo smooth and straightforward. The Honda team worked with our constraints and was able to deliver us a vehicle that surpassed our original wish list. Following, the paperwork process was as painless as you can get when it comes to buying a new car. Overall, happy experience: exceptional customer service and great sales consultant. More

Although car buying is a lengthy process they do seem to be organized. We chose to visit Koons Honda because they had what we were looking for on the lot and there was no waiting, we drove it home! Misty be organized. We chose to visit Koons Honda because they had what we were looking for on the lot and there was no waiting, we drove it home! Misty Barbe...she knows her stuff! More

Upon arrival at the dealership, we did not have to wait Upon arrival at the dealership, we did not have to wait long. Arkeem Dennis took care of us and went for a test drive. He pointed out carefully Upon arrival at the dealership, we did not have to wait long. Arkeem Dennis took care of us and went for a test drive. He pointed out carefully and patiently the various features of the car. We proceeded to make the purchase and it was fast, efficient and smooth conducted in a pleasant and comfortable atmosphere. There was no unnecessary hagling which was a very important factor for me. There was a distinct teamwork in the workplace that made the transaction easy and pleasurable. More

Brought my Honda in for routine maintenance and tire rotation. Work was done quickly and cleanly. Price was cheaper than the two local "oil change" businesses in my area. rotation. Work was done quickly and cleanly. Price was cheaper than the two local "oil change" businesses in my area. More

I purchased my 1st Honda from Koons-Honda of Manassas in 1991. I had absolutely no intention of purchasing a vehicle. I planned to shop the price I received and purchase from another dealer. After Eric a 1991. I had absolutely no intention of purchasing a vehicle. I planned to shop the price I received and purchase from another dealer. After Eric and Eddy discussed my interests - Eddy became actively involved and we came to a final agreement. My interaction w/Jason and Justin was very helpful after running several scenarios. I will also have all my Honda's serviced @ Koonms because fo this experience. A true pleasure and thank you! More