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Joyce Koons Honda

Manassas, VA

4.7
3,011 Reviews

10640 Automotive Dr

Manassas, VA

20109

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3,011 Reviews of Joyce Koons Honda

April 22, 2013

The 3 people I selected; especially Dipak helped me and answered all my questions about my car and worked with me for a good price! I will refer other people hear. More

by Rkshgreen
Price
Recommend Dealer
Yes
Employees Worked With
Dipak
Apr 23, 2013 -

Joyce Koons Honda responded

Thank you for taking the time to post a review on DealerRater. Dipak, Sheila, and Jason are all valued employees and reviews like this make us see why they are so valued! Thank you for your business. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

April 21, 2013

As always, the folks were courteous, and the work was done in a timely and efficient manner. When they explained the work that needed to be done, they were clear and understandable. I have been dealing More

by dwilliams429
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Burch
Apr 23, 2013 -

Joyce Koons Honda responded

Thank you for reviewing our dealership on DealerRater. We appreciate the last 20 years that you have dedicated to Honda and our dealership. Thank you for your business. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

April 20, 2013

Have purchased 2 Honda's at Koons, an Accord in 2004 (still own- 40,000 miles on it) and an Element in 2007 ( 51,00 miles on it).Both were purchased new and have given us outstanding service They are bo More

by stanandnancyweis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Have worked with several during our 9 years of using Koons Honda to purchase 2 cars and to have them serviced.
Apr 23, 2013 -

Joyce Koons Honda responded

Thank you for reviewing our dealership on DealerRater. I want to take this opportunity to let you know how much we appreciate your business over the years and we look forward to serving all of your needs in the future. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

April 20, 2013

Kelly expertly handled a warranty covered issue saving me $475. He exceeded my expectation for service. I'd definitely return for future service. Overall am very satisfied. More

by Agiven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 23, 2013 -

Joyce Koons Honda responded

Thank you for reviewing our service department on DealerRater. Kelly and the staff will be commended on their job well done! Thank you for your business. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

April 15, 2013

We just bought a 2013 Honda Accord with the assistance of Mr Dennis. We found him to be very knowledgeable and frendly and would seek again his help for any future automotive needs. More

by Cipriani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arkeem Dennis
Apr 18, 2013 -

Joyce Koons Honda responded

Thank you for reviewing our dealership on DealerRater. We will share this review with Arkeem and I will thank him for being so helpful during your experience. Thank you for your business. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

April 13, 2013

The Koons Honda service team in Manassas Virginia is first rate. They treat people with respect and never try to pressure you into services that you don't need. I have been very pleased with the excel More

by rkwingo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne (shuttle driver), Roland Murphy
Apr 15, 2013 -

Joyce Koons Honda responded

Thank you for reviewing our dealership on DealerRater. I will share this review with Wayne and the service team! Thank you for your business. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

April 13, 2013

The sales person, Arkeem, was friendly, informative, and patiently explained all the features and was interested in understanding our needs and recommending solutions rather than trying to shove something t More

by RavishKumar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 15, 2013 -

Joyce Koons Honda responded

Thank you for posting a review on DealerRater. I am so pleased that Arkeem provided you with all the information you needed while deciding to purchase a new car. Thank you for your business and your referrals. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

April 13, 2013

We purchased a car from Joyce Koons Honda today, and it was the best experience my husband and I have ever had at a dealership before. From the no haggle, no pressure sales approach to the knowledgeable an More

by My2Sons2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Barbe
Apr 15, 2013 -

Joyce Koons Honda responded

Thank you for taking the time to review our dealership on DealerRater. I am so proud of my staff for providing you with the best experience in a car dealership! Thank you for your business. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

April 11, 2013

Koon's Honda always takes great care of myself & my Honda Fit. My only suggestion is to offer loyal customers, as myself, discounts on services that we routinely have done at Koon's. To be honest, More

by cjmiller14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 12, 2013 -

Joyce Koons Honda responded

Thank you for reviewing our dealership on DealerRater. We are so glad that our staff has taken such great care of you! I also want to thank you for your suggestion; we do offer coupons on our website and through our eNewsletter that is sent out each month. If you are not signed up for the eNewsletter you can email our executive assistant, Jenna Foley at JFoley1@JoyceKoons.com, to be added. Thank you for your business. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

April 08, 2013

The service department has excellent customer service. Their repairs are done quick and the work is quality. It is always a pleasure to do business with the service department. I wouldn't take my care a More

by mcmcdaniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Shade
Apr 09, 2013 -

Joyce Koons Honda responded

Thank you for taking the time to review our dealership on DealerRater. I am so pleased that your experience with us has been enjoyable. Thank you for your business. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

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