
Joyce Koons Honda
Manassas, VA
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3,011 Reviews of Joyce Koons Honda
I am always pleased with my service at Koons, from the Service Advisor to the technicians. I had an oil change recently and some other service work done, and with the 2 new rear tires I purchased, my cos Service Advisor to the technicians. I had an oil change recently and some other service work done, and with the 2 new rear tires I purchased, my cost ended up being $800.00. I thought that was a bit high, even if I don't include the tires, which were $300 in tires, my service that day was still $500. More
Had a problem with my Accord turning over very slowly first thing in the morning. Took it to your service department and they tried it when I first broughtit in and the problem did not surface. They k first thing in the morning. Took it to your service department and they tried it when I first broughtit in and the problem did not surface. They kept the car overnight and tried it first thing in the morning and the problem did show up. I received a call stating that it appeared that the starter was causing the slow turnover. I consented to the starter replacement. the car has been fine since the repair. More
Our family has always steamed clear of dealerships for routine service for fear of overcharging. That was until going to Koons Honda. They have been wonderful in their service, pricing, and demeanor of routine service for fear of overcharging. That was until going to Koons Honda. They have been wonderful in their service, pricing, and demeanor of employees. You are always welcomed and taken care of like a family member. All dealerships could learn something from Koons Honda. More
I was referred by a friend and from my initial meeting with Mr. Stohlman, to my work with Mike Ausden, to my assistance from Ms. Barbe to the paperwork drill with Mr. Rowan, the experience was excellent. with Mr. Stohlman, to my work with Mike Ausden, to my assistance from Ms. Barbe to the paperwork drill with Mr. Rowan, the experience was excellent. Professional, polite, and knowledgeable are all words that apply to each person with whom I dealt. I will definitely (and have already) recommend this dealership to friends and acquaintances who are looking for a new or used vehicle. Oh, and the price for the vehicle was excellent as well! A great value for the money. More
Buying from Joyce koons Honda was an excellent experience. Very professional and to the point. Was able to get me the car I wanted with the financing I needed in no time. No back and forth hagglin experience. Very professional and to the point. Was able to get me the car I wanted with the financing I needed in no time. No back and forth haggling and a good offer on my trade. I will recommend them to anyone looking for a Honda. My girlfriend purchased her car there a few years ago and will only take her car there for her maintenance due to the great customer service. I as well will use them in the future. Cannot go wrong, at least let them see what they can do to help you! It will be worth your time. More
Second new car purchase with this dealership... A bit out of the way for me but good prices and people to deal with. They came up with the lowest price on the Consumer Report buying service. out of the way for me but good prices and people to deal with. They came up with the lowest price on the Consumer Report buying service. More
I truly appreciated the wonderful service and explanations that Joe offered. My car was serviced in a very reasonable amount of time. It was nice to have inspection and necessary maintence all co explanations that Joe offered. My car was serviced in a very reasonable amount of time. It was nice to have inspection and necessary maintence all completed at the same time. More
Had an Excellent Service experience, once again with Mike Clancey at Koons Honda in Manassas. Mike is very professional, friendly & courteous. He is always willing to help fix your auto problem. Mike help Clancey at Koons Honda in Manassas. Mike is very professional, friendly & courteous. He is always willing to help fix your auto problem. Mike helped resolve our auto part Recall issue and found another related issue. A part needed to be ordered and replaced. Service was quick and thorough. Our Honda Civic Hybrid is running Great! More