Joyce Koons Honda

Very good experience. Servicing and recall work done in a timely manner and Glenn Ogle the service advisor, communicated very well with me on what was happening during the work. Even got the complimentary a timely manner and Glenn Ogle the service advisor, communicated very well with me on what was happening during the work. Even got the complimentary car wash! More

Teffific experience - set up 45,000 mile service appointment online Sunday night - went to dealership Monday morning - service rep recognized me/my car , greeting me by name - walked around car an appointment online Sunday night - went to dealership Monday morning - service rep recognized me/my car , greeting me by name - walked around car and noticed my safety inspection had expired and offered to have it done (I had not noticed the expiration month) - waited in custsomer lounge (a bit small and cramped) while service was performed (worked on my laptop at computer work station). Service rep reported an additional item that needed attention and I had that work done also. Car was washed and ready to go as promised. More

From the moment I arrived, I was greeted by a friendly and competent Service Advisor who took my car and carefully captured what I needed repaired. During my wait, both the Service Advisor and Service D and competent Service Advisor who took my car and carefully captured what I needed repaired. During my wait, both the Service Advisor and Service Director checked in with me to provide a status of the work. A very professional outfit and one I will return to with my services needs. More

I hate buying cars but this was the best experience ever. the sales rep was excellent, no pressure, explained everything thoroughly and made sure all questions were answered - All other personnel were friend the sales rep was excellent, no pressure, explained everything thoroughly and made sure all questions were answered - All other personnel were friendly and helpful Warre/Holly Sallade More

We've been a lyyal costomer for years. We know Joe and Frank on a 1st -name basic and have already recommended others to the dealership who ended-out buying cars there. Joe always gives my wife and m and Frank on a 1st -name basic and have already recommended others to the dealership who ended-out buying cars there. Joe always gives my wife and me great advice and we trust his judgement very much. We hope to purchase another Koons Honda in the fall and we're 99% sure it will be ftom Manassas Koons Honda. More

I can sum up our experience best, by perobably using 5 simple bullet points: - We had no pressure placed on us at all. Dipak simply gave us the information we required in order to reach a decision. - simple bullet points: - We had no pressure placed on us at all. Dipak simply gave us the information we required in order to reach a decision. - Dipak made us feel like our business mattered, not like he only wanted to just get another sale. - He liaisoned between us the finance manager to reach a mutually suitable pricing package that was within what we could do, and were comfortable with - Dipak kept his promised down to the smallest detail at the "end of the day" - He went the extra mile and never at any time reflected any negative or poor attitude. - On the day we came to pick up the car, after certain optional components had been installed, he completed what we asked for in terms of making sure everything was right. "The best surprise... is getting no surprise at all!" More

Chad Cabrera was a very informative sales associate. He made shopping for my new Honda a stress-free expericence. I love it, but most of all i would tell my family and friends about the Manassas Honda. Th made shopping for my new Honda a stress-free expericence. I love it, but most of all i would tell my family and friends about the Manassas Honda. Thank you. Deb More

The disinfectant used made the car smell like a men's room. Other than that, I liked the speed and professionalism. Overall, I am satisfied with the service from Koons Honda. room. Other than that, I liked the speed and professionalism. Overall, I am satisfied with the service from Koons Honda. More

After a careful research on the Internet, I went to Joyce Koons Honda Buick GMC in Manassas to buy my third Honda car. I was lucky to have been assisted by Arkeen who was very knowledgeable and gave me an ex Koons Honda Buick GMC in Manassas to buy my third Honda car. I was lucky to have been assisted by Arkeen who was very knowledgeable and gave me an excellent customer service. He made my experience a pleasant one mainly because the whole process did not seem like the typical sketched out routine to push me to buy a car. Instead, he focused exactly on what I needed rather than what he might have wanted to sell. I will recommend JoyceKoons to my friends and tell them to look for Arkeen. A special thanks to Jim Bencivenga for his efforts to accommodate my budget and for his expertise in the financial department. More

Eddy and Vanessa were great to work with in purchasing my 2013 Honda Pilot Touring. I love my car, I love the service I got! Ths is my second Honda I have bought from this dealership. I will continue to buy 2013 Honda Pilot Touring. I love my car, I love the service I got! Ths is my second Honda I have bought from this dealership. I will continue to buy my new Hondas from Joyce Koons Dealership! Overall my husband and I have owned 4 Hondas and we love them! Eddy and Vanessa made us feel comfortable and it wasn't just a sale for them. It showed that it was the overall experience and customer satisfaction. For me to write a review about dealerships is very rare because most of the time at dealerships it's a bad experience. NOT AT JOYCE KOONS!!! When I bought my 2011 Pilot in 2010, it was a super experience and it was proven again to be a great experience when I bought my next 2013 Pilot in 2012! You guys rock! Thank you again, Eddy and Vanessa for excellent service! More