
Joyce Koons Honda
Manassas, VA
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3,017 Reviews of Joyce Koons Honda
I was referred by a friend and from my initial meeting with Mr. Stohlman, to my work with Mike Ausden, to my assistance from Ms. Barbe to the paperwork drill with Mr. Rowan, the experience was excellent. with Mr. Stohlman, to my work with Mike Ausden, to my assistance from Ms. Barbe to the paperwork drill with Mr. Rowan, the experience was excellent. Professional, polite, and knowledgeable are all words that apply to each person with whom I dealt. I will definitely (and have already) recommend this dealership to friends and acquaintances who are looking for a new or used vehicle. Oh, and the price for the vehicle was excellent as well! A great value for the money. More
Buying from Joyce koons Honda was an excellent experience. Very professional and to the point. Was able to get me the car I wanted with the financing I needed in no time. No back and forth hagglin experience. Very professional and to the point. Was able to get me the car I wanted with the financing I needed in no time. No back and forth haggling and a good offer on my trade. I will recommend them to anyone looking for a Honda. My girlfriend purchased her car there a few years ago and will only take her car there for her maintenance due to the great customer service. I as well will use them in the future. Cannot go wrong, at least let them see what they can do to help you! It will be worth your time. More
Second new car purchase with this dealership... A bit out of the way for me but good prices and people to deal with. They came up with the lowest price on the Consumer Report buying service. out of the way for me but good prices and people to deal with. They came up with the lowest price on the Consumer Report buying service. More
I truly appreciated the wonderful service and explanations that Joe offered. My car was serviced in a very reasonable amount of time. It was nice to have inspection and necessary maintence all co explanations that Joe offered. My car was serviced in a very reasonable amount of time. It was nice to have inspection and necessary maintence all completed at the same time. More
Had an Excellent Service experience, once again with Mike Clancey at Koons Honda in Manassas. Mike is very professional, friendly & courteous. He is always willing to help fix your auto problem. Mike help Clancey at Koons Honda in Manassas. Mike is very professional, friendly & courteous. He is always willing to help fix your auto problem. Mike helped resolve our auto part Recall issue and found another related issue. A part needed to be ordered and replaced. Service was quick and thorough. Our Honda Civic Hybrid is running Great! More
Very good experience. Servicing and recall work done in a timely manner and Glenn Ogle the service advisor, communicated very well with me on what was happening during the work. Even got the complimentary a timely manner and Glenn Ogle the service advisor, communicated very well with me on what was happening during the work. Even got the complimentary car wash! More
Teffific experience - set up 45,000 mile service appointment online Sunday night - went to dealership Monday morning - service rep recognized me/my car , greeting me by name - walked around car an appointment online Sunday night - went to dealership Monday morning - service rep recognized me/my car , greeting me by name - walked around car and noticed my safety inspection had expired and offered to have it done (I had not noticed the expiration month) - waited in custsomer lounge (a bit small and cramped) while service was performed (worked on my laptop at computer work station). Service rep reported an additional item that needed attention and I had that work done also. Car was washed and ready to go as promised. More
From the moment I arrived, I was greeted by a friendly and competent Service Advisor who took my car and carefully captured what I needed repaired. During my wait, both the Service Advisor and Service D and competent Service Advisor who took my car and carefully captured what I needed repaired. During my wait, both the Service Advisor and Service Director checked in with me to provide a status of the work. A very professional outfit and one I will return to with my services needs. More
I hate buying cars but this was the best experience ever. the sales rep was excellent, no pressure, explained everything thoroughly and made sure all questions were answered - All other personnel were friend the sales rep was excellent, no pressure, explained everything thoroughly and made sure all questions were answered - All other personnel were friendly and helpful Warre/Holly Sallade More