Joyce Koons Honda

We've been a lyyal costomer for years. We know Joe and Frank on a 1st -name basic and have already recommended others to the dealership who ended-out buying cars there. Joe always gives my wife and m and Frank on a 1st -name basic and have already recommended others to the dealership who ended-out buying cars there. Joe always gives my wife and me great advice and we trust his judgement very much. We hope to purchase another Koons Honda in the fall and we're 99% sure it will be ftom Manassas Koons Honda. More

I can sum up our experience best, by perobably using 5 simple bullet points: - We had no pressure placed on us at all. Dipak simply gave us the information we required in order to reach a decision. - simple bullet points: - We had no pressure placed on us at all. Dipak simply gave us the information we required in order to reach a decision. - Dipak made us feel like our business mattered, not like he only wanted to just get another sale. - He liaisoned between us the finance manager to reach a mutually suitable pricing package that was within what we could do, and were comfortable with - Dipak kept his promised down to the smallest detail at the "end of the day" - He went the extra mile and never at any time reflected any negative or poor attitude. - On the day we came to pick up the car, after certain optional components had been installed, he completed what we asked for in terms of making sure everything was right. "The best surprise... is getting no surprise at all!" More

Chad Cabrera was a very informative sales associate. He made shopping for my new Honda a stress-free expericence. I love it, but most of all i would tell my family and friends about the Manassas Honda. Th made shopping for my new Honda a stress-free expericence. I love it, but most of all i would tell my family and friends about the Manassas Honda. Thank you. Deb More

The disinfectant used made the car smell like a men's room. Other than that, I liked the speed and professionalism. Overall, I am satisfied with the service from Koons Honda. room. Other than that, I liked the speed and professionalism. Overall, I am satisfied with the service from Koons Honda. More

After a careful research on the Internet, I went to Joyce Koons Honda Buick GMC in Manassas to buy my third Honda car. I was lucky to have been assisted by Arkeen who was very knowledgeable and gave me an ex Koons Honda Buick GMC in Manassas to buy my third Honda car. I was lucky to have been assisted by Arkeen who was very knowledgeable and gave me an excellent customer service. He made my experience a pleasant one mainly because the whole process did not seem like the typical sketched out routine to push me to buy a car. Instead, he focused exactly on what I needed rather than what he might have wanted to sell. I will recommend JoyceKoons to my friends and tell them to look for Arkeen. A special thanks to Jim Bencivenga for his efforts to accommodate my budget and for his expertise in the financial department. More

Eddy and Vanessa were great to work with in purchasing my 2013 Honda Pilot Touring. I love my car, I love the service I got! Ths is my second Honda I have bought from this dealership. I will continue to buy 2013 Honda Pilot Touring. I love my car, I love the service I got! Ths is my second Honda I have bought from this dealership. I will continue to buy my new Hondas from Joyce Koons Dealership! Overall my husband and I have owned 4 Hondas and we love them! Eddy and Vanessa made us feel comfortable and it wasn't just a sale for them. It showed that it was the overall experience and customer satisfaction. For me to write a review about dealerships is very rare because most of the time at dealerships it's a bad experience. NOT AT JOYCE KOONS!!! When I bought my 2011 Pilot in 2010, it was a super experience and it was proven again to be a great experience when I bought my next 2013 Pilot in 2012! You guys rock! Thank you again, Eddy and Vanessa for excellent service! More

Purchased a 2013 CRV EXL. Best car buying experience we ever had. Jim and his staff couldn't have been more helpful. Excellent walk-through by Josh. Best price we could find. RE: CRV - we bought one the fi ever had. Jim and his staff couldn't have been more helpful. Excellent walk-through by Josh. Best price we could find. RE: CRV - we bought one the first year they came out (1997), and it's still running great; there was no doubt what our next vehicle would be. More

My husband and I are very happy to inform that this was a pleasant experience from start to finish. Arkeem was very professional and help us through the whole process. Even before coming to Honda he call me pleasant experience from start to finish. Arkeem was very professional and help us through the whole process. Even before coming to Honda he call me to get the info and sales that I was looking for. Thanks again to Dennis and Peter for taking care of us. You guys are doing something really good in the area of customer service. Thanks again!! More

I took my wife's 2001 Honda Odyssey in to Koons Manassas for a radiator flush, transmission flush and 4-wheel alignment. The mechanic looked over the van and gave me a comprehensive list of proble Manassas for a radiator flush, transmission flush and 4-wheel alignment. The mechanic looked over the van and gave me a comprehensive list of problems that amounted to more than the vehicle was worth. As we walked around the car the mechanic pointed out the areas that needed work and gave me some pointers. I explained that I wanted to fix a lot of it myself and they were very helpful. I fixed what I could and they were happy to fix the rest. My wife is happy to have her van back and my life is good again. I bought the van from Koons Manassas and they've done all of my major work. They are fast, comprehensive and reasonable in price. I recommend them to anyone. More

Kelly Dutton was very customer-oriented person. He greeted me right away the moment I pulled my vehicle in the service reception area. He was very friendly. Kelly's professionalism made me like a ve greeted me right away the moment I pulled my vehicle in the service reception area. He was very friendly. Kelly's professionalism made me like a very important customer. Good job! More