Joyce Koons Honda

Purchased a 2013 CRV EXL. Best car buying experience we ever had. Jim and his staff couldn't have been more helpful. Excellent walk-through by Josh. Best price we could find. RE: CRV - we bought one the fi ever had. Jim and his staff couldn't have been more helpful. Excellent walk-through by Josh. Best price we could find. RE: CRV - we bought one the first year they came out (1997), and it's still running great; there was no doubt what our next vehicle would be. More

My husband and I are very happy to inform that this was a pleasant experience from start to finish. Arkeem was very professional and help us through the whole process. Even before coming to Honda he call me pleasant experience from start to finish. Arkeem was very professional and help us through the whole process. Even before coming to Honda he call me to get the info and sales that I was looking for. Thanks again to Dennis and Peter for taking care of us. You guys are doing something really good in the area of customer service. Thanks again!! More

I took my wife's 2001 Honda Odyssey in to Koons Manassas for a radiator flush, transmission flush and 4-wheel alignment. The mechanic looked over the van and gave me a comprehensive list of proble Manassas for a radiator flush, transmission flush and 4-wheel alignment. The mechanic looked over the van and gave me a comprehensive list of problems that amounted to more than the vehicle was worth. As we walked around the car the mechanic pointed out the areas that needed work and gave me some pointers. I explained that I wanted to fix a lot of it myself and they were very helpful. I fixed what I could and they were happy to fix the rest. My wife is happy to have her van back and my life is good again. I bought the van from Koons Manassas and they've done all of my major work. They are fast, comprehensive and reasonable in price. I recommend them to anyone. More

Kelly Dutton was very customer-oriented person. He greeted me right away the moment I pulled my vehicle in the service reception area. He was very friendly. Kelly's professionalism made me like a ve greeted me right away the moment I pulled my vehicle in the service reception area. He was very friendly. Kelly's professionalism made me like a very important customer. Good job! More

I have taken my Honda CRV for service several times and the crew have always been very helpful. I usually take it in early in the morning and wait for service and Ralph has helped me on a number of occasi the crew have always been very helpful. I usually take it in early in the morning and wait for service and Ralph has helped me on a number of occasions. I do recommend getting your vehicle serviced here. More

Josh Serrano made the car shopping experience a wonderful one. I was so pleased that he wasn't one that was pushy and aggressive rather he gave me space to think about my purchase. He was extremely knowledga one. I was so pleased that he wasn't one that was pushy and aggressive rather he gave me space to think about my purchase. He was extremely knowledgable about the product he was selling. He was courteous and friendly. Josh worked hard at getting me the price that was comfortable and worked within my budget. I'm so glad he was the sales person that assisted me with this process. I would definitely want Josh to help me again if I needed another vehicle. More

Checked out a lot of dealers via the internet and JoyceKoons had the best price right of the bat. Many other dealers gave me the run around but JoyceKoons were straight shooters. The were able to g JoyceKoons had the best price right of the bat. Many other dealers gave me the run around but JoyceKoons were straight shooters. The were able to get me my new CRV (wanted a certain color) from another dealer who priced it much higher. Very happy I found JoyceKoons. Great job. More

My husband and I met with Ronnie to finalize purchase of our 2010 Honda Accord. Ronnie displayed the utmost professionalism, while making us feel at ease. He worked diligently to get us a good deal, and dis our 2010 Honda Accord. Ronnie displayed the utmost professionalism, while making us feel at ease. He worked diligently to get us a good deal, and displayed a very trusting. We are very grateful to him and thank God that people like him are in your employ. God Bless you Ronnie More

My wife and I leased a 2013 Pilot this past weekend. It was our second lease from Joyce Koons Honda as we traded in our 2010 Odyssey. We are extremely satisfied with Joyce Koons customer service including was our second lease from Joyce Koons Honda as we traded in our 2010 Odyssey. We are extremely satisfied with Joyce Koons customer service including the sales and service departments. Regarding our purchase of the Pilot this weekend, Dipak Regmi provided outstanding customer service. I am the first to admit that I can be a "demanding" customer. Dipak was always pleasant, polite, knowledgable, and supportive of our needs. We visited other Honda dealerships in the area but none of them matched up to the service we received from Joyce Koons. We will be recommending Joyce Koons to our family and friends, and we will be a return customer mainly due to outstanding professionals like Dipak Regmi. More

The reason for an OK rating is I am a platinum member which is suppose to get discounts as well as the vehicle is suppose to be washed. When dropping off the vehicle we showed the service writer our pla which is suppose to get discounts as well as the vehicle is suppose to be washed. When dropping off the vehicle we showed the service writer our platinum key chain when we went to pick up the vehicle and pay for the service the price was full price it was not the platinum discounted price. When asking the cashier why it was not the platinum price she stated that it was not written up showing that we are platinum members. When I told the cashier we were platinum members she asked to see the key chain which I told her was in the car they were servicing, she made seem like she was doing me a favor by giving me the discount without seeing the key chain and started to lecture me on the process of dropping of the vehicle. I have to think that my name is in their system as a platinum member so why she had to be rude I do not know. When the vehicle was brought from the back it was not washed, since this was my first service since purchasing the vehicle I hope this was a one time event if not I will consider if the money spent for platinum membership was worth it and if taking the vehicle back to this dealer is the right thing to do. More