Joyce Koons Honda

As I have encountered on all of my previous visits to this firm's service dept., I recieved excellant service from a truly friendly staff. I highly recommend this car dealership's service dept. this firm's service dept., I recieved excellant service from a truly friendly staff. I highly recommend this car dealership's service dept. More

I forgot to bring my coupons with me. When I called the next day, Joe was so nice and gave me credit for the coupons. This was really great, and unexpected. Thank you! I will definitely be bringing my next day, Joe was so nice and gave me credit for the coupons. This was really great, and unexpected. Thank you! I will definitely be bringing my car back to Koons Honda. More

I was able yo make and keep an appointment and so my time was very efficiently spend there. Thew hand off from Tony to Ralph was flawless. They only did what was necessary at 30k miles and kept the cost affo was very efficiently spend there. Thew hand off from Tony to Ralph was flawless. They only did what was necessary at 30k miles and kept the cost affordable. I love my Honda and everything about Koon's. Great job! More

In terms of a buying experience I felt I was treated fairly and paid a fair price for the vehicle. In terms of the vehicle I purchased (Accord V6) I am extremely satisfied. I love the standard feature fairly and paid a fair price for the vehicle. In terms of the vehicle I purchased (Accord V6) I am extremely satisfied. I love the standard features in the car. It handles well and gets excellent gas mileage. More

I actually enjoyed my time at the Honda service department. While waiting for my vehicle I was able to relax in the lounge, catch up on the news on tv and enjoy a cup of tea. The service was quick, department. While waiting for my vehicle I was able to relax in the lounge, catch up on the news on tv and enjoy a cup of tea. The service was quick, the costs and concerns all explained thoroughly and I never felt pressured to spend more than I had anticipated for my basic oil change. The bonus was having my car washed before I left! Great experience. More

Everyone was most friendly and helpful. They had answers to all my questions about the vehicle. The entire process went smoothly and didn't take very long. to all my questions about the vehicle. The entire process went smoothly and didn't take very long. More

Leased new Honda Odyssey on 02/06/13. Was very pleased with the quality of service and customer satisfaction priority attitude provided by in specific 2 of the employees dealt with - Arkeem Dennis and Pet with the quality of service and customer satisfaction priority attitude provided by in specific 2 of the employees dealt with - Arkeem Dennis and Peter Stohlman. Both of them were extremely professional, customer caring and went above and beyond to get our business and ensure our happiness. We are Honda car owner for over 18 years now. This was the first time that we used this dealership. So far we were using Fairfax Honda for all of our automobile needs and from last several years we were going through so unpleasant experience with them that I had to call the corporate to express my concerns about the delaership and were almost at a point of considering purchase of different brand car. Our experience with Arkeem and Peter has revitalized our trust and loyalty to honda and is definitely attributed to the excellence of service provided by Arkeem and Peter. Thanks to both of them and koons honda is lucky to have employees like them. More

I highly recommend to buy your car with William. He is professional, friendly, and went above and beyond to make sure I was comfortable with the car I wanted to buy. A month after my purchase, he called m professional, friendly, and went above and beyond to make sure I was comfortable with the car I wanted to buy. A month after my purchase, he called me to see how everything was going with my car. More

Exceptional experience, customer service, and price thanks to Steve Hughes and Kim Bencivenga. I have been dealing with them for years and 3 vehicles; new and used. Highly recommend Joyce Koons Honda thanks to Steve Hughes and Kim Bencivenga. I have been dealing with them for years and 3 vehicles; new and used. Highly recommend Joyce Koons Honda! More

Straight five star goes to Mr Dipak Regmi who helped me to get the car that fits my needs. i am a first time new car buyer. People says buying a car is a big hassle and stressful but this does not applies to get the car that fits my needs. i am a first time new car buyer. People says buying a car is a big hassle and stressful but this does not applies to this place. This is a real place and real people to do business with. Very professional sales person, friendly, no pressure at all, knew what exactly I wanted. i was treated as a family member not as a customer. i love my car . Thanks again. It was my pleasure to do business with Mr Dipak. More