
Joyce Koons Honda
Manassas, VA
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3,011 Reviews of Joyce Koons Honda
I appreciate the prompt, but not pushy email response from Ahmed when I initially inquired about a certified, pre-owned civic hybrid. You'd be surprised how many companies do not follow up on inquiries. from Ahmed when I initially inquired about a certified, pre-owned civic hybrid. You'd be surprised how many companies do not follow up on inquiries. Josh did a great job and remained attentive, even when I kept him late. Very satisfied with my experience and purchase. More
My Review of Joyce Koons Honda: Chad My Review of Joyce Koons Honda: Chad Cabrera,Subi.Gosh,Jordan.Klein and Eddy was very helpful in getting the exact car in the color that I wanted and My Review of Joyce Koons Honda: Chad Cabrera,Subi.Gosh,Jordan.Klein and Eddy was very helpful in getting the exact car in the color that I wanted and they ware very professional and provided me a great value to my trade in. I would recommend Chad to anyone in the market for a new car. 5 Star dealer More
Losing the key to my 2010 Insight during a chaotic family reunion was a bitter pill, expecially when I found out it would cost $300 to replace. I put it off replacing it for the longest time because of the e reunion was a bitter pill, expecially when I found out it would cost $300 to replace. I put it off replacing it for the longest time because of the expense. But once I committed to doing it, the friendly approach of Brad at Koons mad the medicine easier to take. It took half the time, and they washed my car! Now everything looks brighter. More
I had to run in for service this last time for both cars in fairly rapid succession. The first one was for tires all around and a service call and the second one was oil change, new battery and service che in fairly rapid succession. The first one was for tires all around and a service call and the second one was oil change, new battery and service checking. Outstanding service. I have been doing business with these folks for 10 plus years and would have purchased this last CR-V from them except they did not have one in stock when I HAD to have it. As it was, I had the service arrangement shifted to them as a preference. I have always had super service and the very best of support from Mr. Carroll and company. NEVER disappointed with their help. Best dealer I have ever dealt with and I have known a large number of dealers before them. On time, on cost or better and superb workmanship. More
I was very disappointed with both Tim Rowan and his boss Roman Collins. I purchased the same car from FAIRFAX HONDA after both men mistreated my father when he tried to drop the check. Please take m Roman Collins. I purchased the same car from FAIRFAX HONDA after both men mistreated my father when he tried to drop the check. Please take my email address of your list Thank you More
I highly recommend John Simmons and the Joyce Koons Team. They are efficient and most important they operate with integrity. I have purchased two cars from John Simmons in the past nine monts. He is not only They are efficient and most important they operate with integrity. I have purchased two cars from John Simmons in the past nine monts. He is not only the most professional salesman I have worked with in the past 40 years of buying cars, but he followed up each time to make sure that the vehicle is meeting my needs after I left the dealership.The entire Koon's dealership, Credit Managers, Service Department Advisors are responsive and they make the car buying and Service experience positive and I will certainly return to buy my next car from John Simmons and the Joyce koons TEAM. Thanks John! Ms. Koons please give this man a raise! More
My daughter needed an oil change & I was able to get an appointment the same day. She only waited about an hour. The service received was quick and efficient...great work! an appointment the same day. She only waited about an hour. The service received was quick and efficient...great work! More
I always go to Joyce Koons Dealership for service of my Honda Van. Great service and great work. Ralph Freese is always very helpful and let's me know what I need to do to keep my van running. Honda Van. Great service and great work. Ralph Freese is always very helpful and let's me know what I need to do to keep my van running. More
Brought our 2006 Pilot in for service because the TPMS light was constantly coming off and on. At first the repairmas thought he solved the problem. But on my way home the light came back on. I call Ra light was constantly coming off and on. At first the repairmas thought he solved the problem. But on my way home the light came back on. I call Ralph Freese, he went back to the repairman and they decided it needed another part. When I took it back, the repairman then found chewed wires under the hood. After fixing the wiring problem, we no longer have this problem. A couple years ago squirrels got in there and at the wires on both sides. Guess they were hungry again. Ralph Freese, as well as everyone else at Koons Service was easy to work with. More