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Joyce Koons Honda

Manassas, VA

4.7
3,011 Reviews

10640 Automotive Dr

Manassas, VA

20109

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3,011 Reviews of Joyce Koons Honda

February 06, 2013

I appreciate the prompt, but not pushy email response from Ahmed when I initially inquired about a certified, pre-owned civic hybrid. You'd be surprised how many companies do not follow up on inquiries. More

by keith.ensley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Messaoudi
Feb 06, 2013 -

Joyce Koons Honda responded

Thank you for reviewing our dealership on DealerRater. I am very happy that Ahmed and Josh were prompt and attentive during your purchase. Both gentlemen are assets to this company. Thank you for your business. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

February 01, 2013

My Review of Joyce Koons Honda: Chad My Review of Joyce Koons Honda: Chad Cabrera,Subi.Gosh,Jordan.Klein and Eddy was very helpful in getting the exact car in the color that I wanted and More

by vkouk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad.
Feb 06, 2013 -

Joyce Koons Honda responded

Thank you for reviewing our dealership on DealerRater. We appreciate your business and your kind words. I will pass this review onto the staff. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

February 01, 2013

Losing the key to my 2010 Insight during a chaotic family reunion was a bitter pill, expecially when I found out it would cost $300 to replace. I put it off replacing it for the longest time because of the e More

by reillypat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
Feb 06, 2013 -

Joyce Koons Honda responded

Thank you for rating your experience with us on DealerRater. I am so pleased that Brad and the staff made your experience a good one! Thank you for your business. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

January 31, 2013

I had to run in for service this last time for both cars in fairly rapid succession. The first one was for tires all around and a service call and the second one was oil change, new battery and service che More

by RHenry29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 06, 2013 -

Joyce Koons Honda responded

Thank you for reviewing our service department on DealerRater. We appreciate the last 10 years of loyalty and we look forward to a bright future as well. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

January 30, 2013

I was very disappointed with both Tim Rowan and his boss Roman Collins. I purchased the same car from FAIRFAX HONDA after both men mistreated my father when he tried to drop the check. Please take m More

by mhassan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Rowan
January 29, 2013

I highly recommend John Simmons and the Joyce Koons Team. They are efficient and most important they operate with integrity. I have purchased two cars from John Simmons in the past nine monts. He is not only More

by wnavarre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Rowan
Jan 30, 2013 -

Joyce Koons Honda responded

Thank you for reviewing our dealership on DealerRater. It gives me great pleasure to hear that John and the staff have been taking such wonderful care of you. We look forward to serving you again in the future. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

January 27, 2013

Oil change was done in 45 min. Other maintance took longer but was fine because I want to keep my car as long as possible. More

by bct6170
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember
Jan 30, 2013 -

Joyce Koons Honda responded

Thank you for posting a review on DealerRater. We appreciate your business and your time. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

January 26, 2013

My daughter needed an oil change & I was able to get an appointment the same day. She only waited about an hour. The service received was quick and efficient...great work! More

by shantia21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 30, 2013 -

Joyce Koons Honda responded

Thank you for reviewing our dealership on DealerRater. It is always nice to hear of quick and efficient work that is being done here. We appreciate your business. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

January 26, 2013

I always go to Joyce Koons Dealership for service of my Honda Van. Great service and great work. Ralph Freese is always very helpful and let's me know what I need to do to keep my van running. More

by sheila parker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 30, 2013 -

Joyce Koons Honda responded

Thank you for taking the time to review our dealership on DealerRater. I am so pleased that Ralph has been a great help to you and your van, I will share this review with the staff! Thank you for your business. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

January 24, 2013

Brought our 2006 Pilot in for service because the TPMS light was constantly coming off and on. At first the repairmas thought he solved the problem. But on my way home the light came back on. I call Ra More

by gazitz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jan 25, 2013 -

Joyce Koons Honda responded

Thank you for reviewing our dealership on DealerRater. I am so happy that Ralph and the team were able to fix your problem. Hopefully the squirrels have had enough of wiring and gone back to acorns! Thank you for your business. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

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