Joyce Koons Honda
Manassas, VA
Filter Reviews by Keyword
By Type
3,044 Reviews of Joyce Koons Honda
The Koons Honda service team in Manassas Virginia is first rate. They treat people with respect and never try to pressure you into services that you don't need. I have been very pleased with the excel first rate. They treat people with respect and never try to pressure you into services that you don't need. I have been very pleased with the excellent service that i have received. Their shuttle service is very convenient (Wayne is an excellent ambassador for the dealership) More
Koon's Honda always takes great care of myself & my Honda Fit. My only suggestion is to offer loyal customers, as myself, discounts on services that we routinely have done at Koon's. To be honest, my Honda Fit. My only suggestion is to offer loyal customers, as myself, discounts on services that we routinely have done at Koon's. To be honest, I have thought about taking my Fit to another facility just because of price, but I am happy with the service I receive. More
The service department has excellent customer service. Their repairs are done quick and the work is quality. It is always a pleasure to do business with the service department. I wouldn't take my care a Their repairs are done quick and the work is quality. It is always a pleasure to do business with the service department. I wouldn't take my care anywhere else. More
I am always pleased with my service at Koons, from the Service Advisor to the technicians. I had an oil change recently and some other service work done, and with the 2 new rear tires I purchased, my cos Service Advisor to the technicians. I had an oil change recently and some other service work done, and with the 2 new rear tires I purchased, my cost ended up being $800.00. I thought that was a bit high, even if I don't include the tires, which were $300 in tires, my service that day was still $500. More
Had a problem with my Accord turning over very slowly first thing in the morning. Took it to your service department and they tried it when I first broughtit in and the problem did not surface. They k first thing in the morning. Took it to your service department and they tried it when I first broughtit in and the problem did not surface. They kept the car overnight and tried it first thing in the morning and the problem did show up. I received a call stating that it appeared that the starter was causing the slow turnover. I consented to the starter replacement. the car has been fine since the repair. More
Our family has always steamed clear of dealerships for routine service for fear of overcharging. That was until going to Koons Honda. They have been wonderful in their service, pricing, and demeanor of routine service for fear of overcharging. That was until going to Koons Honda. They have been wonderful in their service, pricing, and demeanor of employees. You are always welcomed and taken care of like a family member. All dealerships could learn something from Koons Honda. More
I was referred by a friend and from my initial meeting with Mr. Stohlman, to my work with Mike Ausden, to my assistance from Ms. Barbe to the paperwork drill with Mr. Rowan, the experience was excellent. with Mr. Stohlman, to my work with Mike Ausden, to my assistance from Ms. Barbe to the paperwork drill with Mr. Rowan, the experience was excellent. Professional, polite, and knowledgeable are all words that apply to each person with whom I dealt. I will definitely (and have already) recommend this dealership to friends and acquaintances who are looking for a new or used vehicle. Oh, and the price for the vehicle was excellent as well! A great value for the money. More
Buying from Joyce koons Honda was an excellent experience. Very professional and to the point. Was able to get me the car I wanted with the financing I needed in no time. No back and forth hagglin experience. Very professional and to the point. Was able to get me the car I wanted with the financing I needed in no time. No back and forth haggling and a good offer on my trade. I will recommend them to anyone looking for a Honda. My girlfriend purchased her car there a few years ago and will only take her car there for her maintenance due to the great customer service. I as well will use them in the future. Cannot go wrong, at least let them see what they can do to help you! It will be worth your time. More





