Joyce Koons Honda

Second new car purchase with this dealership... A bit out of the way for me but good prices and people to deal with. They came up with the lowest price on the Consumer Report buying service. out of the way for me but good prices and people to deal with. They came up with the lowest price on the Consumer Report buying service. More

I truly appreciated the wonderful service and explanations that Joe offered. My car was serviced in a very reasonable amount of time. It was nice to have inspection and necessary maintence all co explanations that Joe offered. My car was serviced in a very reasonable amount of time. It was nice to have inspection and necessary maintence all completed at the same time. More

Had an Excellent Service experience, once again with Mike Clancey at Koons Honda in Manassas. Mike is very professional, friendly & courteous. He is always willing to help fix your auto problem. Mike help Clancey at Koons Honda in Manassas. Mike is very professional, friendly & courteous. He is always willing to help fix your auto problem. Mike helped resolve our auto part Recall issue and found another related issue. A part needed to be ordered and replaced. Service was quick and thorough. Our Honda Civic Hybrid is running Great! More

Very good experience. Servicing and recall work done in a timely manner and Glenn Ogle the service advisor, communicated very well with me on what was happening during the work. Even got the complimentary a timely manner and Glenn Ogle the service advisor, communicated very well with me on what was happening during the work. Even got the complimentary car wash! More

Teffific experience - set up 45,000 mile service appointment online Sunday night - went to dealership Monday morning - service rep recognized me/my car , greeting me by name - walked around car an appointment online Sunday night - went to dealership Monday morning - service rep recognized me/my car , greeting me by name - walked around car and noticed my safety inspection had expired and offered to have it done (I had not noticed the expiration month) - waited in custsomer lounge (a bit small and cramped) while service was performed (worked on my laptop at computer work station). Service rep reported an additional item that needed attention and I had that work done also. Car was washed and ready to go as promised. More

From the moment I arrived, I was greeted by a friendly and competent Service Advisor who took my car and carefully captured what I needed repaired. During my wait, both the Service Advisor and Service D and competent Service Advisor who took my car and carefully captured what I needed repaired. During my wait, both the Service Advisor and Service Director checked in with me to provide a status of the work. A very professional outfit and one I will return to with my services needs. More

I hate buying cars but this was the best experience ever. the sales rep was excellent, no pressure, explained everything thoroughly and made sure all questions were answered - All other personnel were friend the sales rep was excellent, no pressure, explained everything thoroughly and made sure all questions were answered - All other personnel were friendly and helpful Warre/Holly Sallade More

We've been a lyyal costomer for years. We know Joe and Frank on a 1st -name basic and have already recommended others to the dealership who ended-out buying cars there. Joe always gives my wife and m and Frank on a 1st -name basic and have already recommended others to the dealership who ended-out buying cars there. Joe always gives my wife and me great advice and we trust his judgement very much. We hope to purchase another Koons Honda in the fall and we're 99% sure it will be ftom Manassas Koons Honda. More

I can sum up our experience best, by perobably using 5 simple bullet points: - We had no pressure placed on us at all. Dipak simply gave us the information we required in order to reach a decision. - simple bullet points: - We had no pressure placed on us at all. Dipak simply gave us the information we required in order to reach a decision. - Dipak made us feel like our business mattered, not like he only wanted to just get another sale. - He liaisoned between us the finance manager to reach a mutually suitable pricing package that was within what we could do, and were comfortable with - Dipak kept his promised down to the smallest detail at the "end of the day" - He went the extra mile and never at any time reflected any negative or poor attitude. - On the day we came to pick up the car, after certain optional components had been installed, he completed what we asked for in terms of making sure everything was right. "The best surprise... is getting no surprise at all!" More

After a careful research on the Internet, I went to Joyce Koons Honda Buick GMC in Manassas to buy my third Honda car. I was lucky to have been assisted by Arkeen who was very knowledgeable and gave me an ex Koons Honda Buick GMC in Manassas to buy my third Honda car. I was lucky to have been assisted by Arkeen who was very knowledgeable and gave me an excellent customer service. He made my experience a pleasant one mainly because the whole process did not seem like the typical sketched out routine to push me to buy a car. Instead, he focused exactly on what I needed rather than what he might have wanted to sell. I will recommend JoyceKoons to my friends and tell them to look for Arkeen. A special thanks to Jim Bencivenga for his efforts to accommodate my budget and for his expertise in the financial department. More