Joyce Koons Honda

I highly recommend John Simmons and the Joyce Koons Team. They are efficient and most important they operate with integrity. I have purchased two cars from John Simmons in the past nine monts. He is not only They are efficient and most important they operate with integrity. I have purchased two cars from John Simmons in the past nine monts. He is not only the most professional salesman I have worked with in the past 40 years of buying cars, but he followed up each time to make sure that the vehicle is meeting my needs after I left the dealership.The entire Koon's dealership, Credit Managers, Service Department Advisors are responsive and they make the car buying and Service experience positive and I will certainly return to buy my next car from John Simmons and the Joyce koons TEAM. Thanks John! Ms. Koons please give this man a raise! More

Oil change was done in 45 min. Other maintance took longer but was fine because I want to keep my car as long as possible. longer but was fine because I want to keep my car as long as possible. More

My daughter needed an oil change & I was able to get an appointment the same day. She only waited about an hour. The service received was quick and efficient...great work! an appointment the same day. She only waited about an hour. The service received was quick and efficient...great work! More

I always go to Joyce Koons Dealership for service of my Honda Van. Great service and great work. Ralph Freese is always very helpful and let's me know what I need to do to keep my van running. Honda Van. Great service and great work. Ralph Freese is always very helpful and let's me know what I need to do to keep my van running. More

Brought our 2006 Pilot in for service because the TPMS light was constantly coming off and on. At first the repairmas thought he solved the problem. But on my way home the light came back on. I call Ra light was constantly coming off and on. At first the repairmas thought he solved the problem. But on my way home the light came back on. I call Ralph Freese, he went back to the repairman and they decided it needed another part. When I took it back, the repairman then found chewed wires under the hood. After fixing the wiring problem, we no longer have this problem. A couple years ago squirrels got in there and at the wires on both sides. Guess they were hungry again. Ralph Freese, as well as everyone else at Koons Service was easy to work with. More

The repairs were made quickly and solved the issue. The staff was friendly and the price was in line with my expectations. I was in and out in less than an hour. staff was friendly and the price was in line with my expectations. I was in and out in less than an hour. More

I wasn't really certain about what was wrong with my car, but it didn't feel right to me when I was driving it. With that description the people at Koons were able to figure it out and fix it. That's why I but it didn't feel right to me when I was driving it. With that description the people at Koons were able to figure it out and fix it. That's why I bring my car to Koons. They know my Honda, and I've never been disappointed by their service. More

We brought our 2006 Odyssey in for an oil change and 90K service on Sunday 20 Jan 2013. Everything was done in a timely manner. However, today 24 Jan 2013, while driving in the snow and spray we discovered service on Sunday 20 Jan 2013. Everything was done in a timely manner. However, today 24 Jan 2013, while driving in the snow and spray we discovered that it was out of washer fluid. I would have expected that to be checked and filled during a several hundred dollar service appt. Edited 1/27/2013 I have edited my review to all fives. The service dept did fill the wiper fluid. The reason the fluid would not come out was it was frozen. Sorry for the initial review and thank you for the response to make the situation right. More

I had service work done that was recommended from a prior visit. Joe was was very nice, courteous and informative of the work that needed to be done. We agreed on a fair price and the work was completed in visit. Joe was was very nice, courteous and informative of the work that needed to be done. We agreed on a fair price and the work was completed in a timely manner. I will continue to use Koons Honda for service on my 06 Pilot. More