Joyce Koons Honda

The entire vehicle purchase from start to finish took 1.5 hours. I received a quote thru internet pricing, went in and bought the car. The salesman was great and did not push me to buy things I did not wan hours. I received a quote thru internet pricing, went in and bought the car. The salesman was great and did not push me to buy things I did not want (i would have walked out if he had). More

Great Location, nice facilities, friendly personnel, highly affordable pricing, and very efficient at getting business accomplished. If you are looking for quality vehicles, easy transactions, and peopl highly affordable pricing, and very efficient at getting business accomplished. If you are looking for quality vehicles, easy transactions, and people you can rely on, choose Koons Honda in Manassas. More

I never thought that I would ever leave a car dealer with a good experience. Past experiences have been with overly aggressive sales and bullish Finance representatives; a lot of half lies and misstatements a good experience. Past experiences have been with overly aggressive sales and bullish Finance representatives; a lot of half lies and misstatements. Amazingly, my experience with John Simmons was unexpectedly pleasant. He assisted me with the up most professionalism. He was polite and helpful, providing me with answers to my questions and quick to assist in my purchasing needs. I live in Maryland and purchased with Mr. Simmons and Mr. Rowan in Finance, mostly, for the exceptional customer service and great financing Mr. Rowan secured, beating all previous rates I shopped. Thank you! More

Everyone was very friendly and knowledgeable. No surprise fees or charges for services. I was quite surprised that I didn't have to wait long. surprise fees or charges for services. I was quite surprised that I didn't have to wait long. More

The main reason I didn't give them 5 stars across the board was because the mechanic did not perform a safety recall on the master door switch correctly the first time and I had to bring it back to the d board was because the mechanic did not perform a safety recall on the master door switch correctly the first time and I had to bring it back to the dealership to be fixed again. That said, the dealership called me on a Sunday to follow up and scheduled another service visit while on the phone at my convince. In addition, for the inconvenience of having to come back they gave me a $100 credit against any future service or part purchase. During my first visit the mechanic did spot a torn engine mount during their inspection and alerted me to this. This is a common problem for older CRVs. One of my sister's had this problem on her CRV and did not catch it in time, which ended up costing her $1800 as a result of other damage incurred when the mount completely failed. So the mechanic's inspection caught this early and saved me a much larger repair bill. I did purchase this CRV from this dealership and have browsed there a few times while looking for other cars to buy. For the new car purchasing experience I'll add that the sales staff was very pleasurable to work with. They did push a bunch of high pressure sales pitches on you, but they were there to answer any questions you had and explain all of the car's features and advantages. I would recommend this dealership for both new car purchases and servicing. More

We where so happy to work with Arkeem and Jason. Very nice and professional. First impression was a lasting one of Arkeem and Jason. They knew what they were talking about Arkeem was great with teaching nice and professional. First impression was a lasting one of Arkeem and Jason. They knew what they were talking about Arkeem was great with teaching me the ends and outs of my new Pilot EXL. Jason (J) was great with the money end of it. A lot of laughs there. To funny he was. Great job guys. More

Arrived for inspection, found out Odyssey van failed inspection for quite a few problems dealing with the front end and and that could not go over looked for the inspection. This was going to cost me u inspection for quite a few problems dealing with the front end and and that could not go over looked for the inspection. This was going to cost me upwards of 4k to get fixed and all this happening the weekend before Christmas. I am a staunch supporter of Joyce Koons as I bring all my Hondas from Leesburg to there for service and have been for the past 12 years. I have never had a problem with any of the service advisors but really like Joe Carroll but he was not there the day I brought it in so I left it in Ralph's capable hands.. I talked with my wife and came up with the money to get it fixed and I left it with Ralph and he sat me up in a loaner car till it was finished. I happened to see Mike Clancy before I left and told him I felt like I was part owner there. He assured me I would be taken care of. It took them a little longer than they expected but after about 8 days I was called and said it was ready. They also did take care of me and I got out of there around 3.4k. The service staff, cashiers, advisors, managers, technicians etc are all great at Koons and I highly recommend them to anyone for their service needs. More

Best service from Dipak and everyone at Joyce koons Honda provided excellent service. No pressure at all. Staff were all friendly. Price was excellent. I have been dealing with their service for about four y provided excellent service. No pressure at all. Staff were all friendly. Price was excellent. I have been dealing with their service for about four years and I always received excellent service. I would definitely recommend their sales and service without any hesitation. Good job everyone. More

Overall a very pleasant experience...I certainly will continue to go back to Joyce Koons Honda for future service based on their competitive pricing and exceptional customer service. continue to go back to Joyce Koons Honda for future service based on their competitive pricing and exceptional customer service. More