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Joyce Koons Honda

Manassas, VA

4.7
3,044 Reviews

10640 Automotive Dr

Manassas, VA

20109

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3,044 Reviews of Joyce Koons Honda

March 04, 2013

Chad Cabrera was a very informative sales associate. He made shopping for my new Honda a stress-free expericence. I love it, but most of all i would tell my family and friends about the Manassas Honda. Th More

by debrajn2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 05, 2013 -

Joyce Koons Honda responded

Thank you for rating our dealership on DealerRater. I will share this review with Chad so he will know what a great job he has done! Thank you for your business. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

March 04, 2013

The disinfectant used made the car smell like a men's room. Other than that, I liked the speed and professionalism. Overall, I am satisfied with the service from Koons Honda. More

by jgilbert35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 05, 2013 -

Joyce Koons Honda responded

Thank you for reviewing our service department on DealerRater. I do apologize for the smell of the disinfectant that they used on the cabin filters, the smell should subside in a day or so. We appreciate your business. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

March 03, 2013

Eddy and Vanessa were great to work with in purchasing my 2013 Honda Pilot Touring. I love my car, I love the service I got! Ths is my second Honda I have bought from this dealership. I will continue to buy More

by ChristineDuvall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Paz
Mar 05, 2013 -

Joyce Koons Honda responded

Thank you for rating your experience with us on DealerRater. I am so happy that we once again provided you with a great buying experience and a vehicle that you will truly enjoy! Thank you for your business. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

March 01, 2013

Purchased a 2013 CRV EXL. Best car buying experience we ever had. Jim and his staff couldn't have been more helpful. Excellent walk-through by Josh. Best price we could find. RE: CRV - we bought one the fi More

by brownds
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 04, 2013 -

Joyce Koons Honda responded

Thank you for sharing your experience with us on DealerRater. We always appreciate repeat customers! Enjoy your new CR-V. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

February 28, 2013

My husband and I are very happy to inform that this was a pleasant experience from start to finish. Arkeem was very professional and help us through the whole process. Even before coming to Honda he call me More

by Brenda3215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ark, Peter Stohlman
Mar 04, 2013 -

Joyce Koons Honda responded

Thank you for rating your experience on DealerRater. I am so pleased that from start to finish your experience was exceptional. I will share this review with Peter, Arkeem, and the staff. Thank you for your business. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

February 26, 2013

Kelly Dutton was very customer-oriented person. He greeted me right away the moment I pulled my vehicle in the service reception area. He was very friendly. Kelly's professionalism made me like a ve More

by BIG85RUFIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 27, 2013 -

Joyce Koons Honda responded

Thank you for reviewing our dealership on DealerRater. Our number one priority is customer satisfaction and I am so happy that Kelly treated you like the valued customer that you are. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

February 26, 2013

I took my wife's 2001 Honda Odyssey in to Koons Manassas for a radiator flush, transmission flush and 4-wheel alignment. The mechanic looked over the van and gave me a comprehensive list of proble More

by dmeeusen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime something or other. Great mechanic. Fantastic Bed-side manner, Bob Miner
Feb 27, 2013 -

Joyce Koons Honda responded

Thank you for reviewing our service department on DealerRater. I would like to take this opportunity to thank you for your business. I am so glad that all issues with your van are fixed and that your wife is happy once again. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

February 25, 2013

I have taken my Honda CRV for service several times and the crew have always been very helpful. I usually take it in early in the morning and wait for service and Ralph has helped me on a number of occasi More

by etrac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Burch, Bob Miner
Feb 27, 2013 -

Joyce Koons Honda responded

Thank you for reviewing our dealership on DealerRater. I will let Ralph and the staff know that you are happy with their service. We appreciate your business. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

February 22, 2013

Josh Serrano made the car shopping experience a wonderful one. I was so pleased that he wasn't one that was pushy and aggressive rather he gave me space to think about my purchase. He was extremely knowledga More

by hnb523
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 25, 2013 -

Joyce Koons Honda responded

Thank you for taking the time to review our sales department on DealerRater. Josh is definitely an asset to the dealership and we will share this review with him! Thank you for your business. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

February 22, 2013

Checked out a lot of dealers via the internet and JoyceKoons had the best price right of the bat. Many other dealers gave me the run around but JoyceKoons were straight shooters. The were able to g More

by brett7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 25, 2013 -

Joyce Koons Honda responded

Thank you for reviewing our sales department on DealerRater. We are so happy that you have chosen to buy your new Honda from us! Thank you for your business. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

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