
Joyce Koons Honda
Manassas, VA
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3,017 Reviews of Joyce Koons Honda
I have leased seven cars since 2006. Believe me when I say this was the easiest and friendliest lease that I've ever done. Everyone was on point – they all knew their business. Very professional and frien say this was the easiest and friendliest lease that I've ever done. Everyone was on point – they all knew their business. Very professional and friendly! This is my first lease with Honda. Because of the deal I got, I moved from Toyota to Honda. Thanks for the outstanding lease deal. More
I wanted to relay my positive experience with the Joyce Koons dealership. Starting with the General Manager Jim Bencivenga who was so kind and courteous. He made the deal so attractive that it could not Koons dealership. Starting with the General Manager Jim Bencivenga who was so kind and courteous. He made the deal so attractive that it could not have been turned down. His friendly advice concerning my old vehicle was welcomed. Arkeem Dennis was also courteous and informative about the vehicle and he personally saw to it that the car was prepped quickly. Jordan Klein worked through software and hardware issues to get the financing part done quickly and efficiently as well. Overall and extremely positive experience and when I am looking again for a new vehicle I know where I will go; Joyce Koons! Thanks again everyone involved. More
My sales experience and repair issues has been nothing less than "excellent. All of the staff worked with me in arriving at an acceptable trade in value and cost of a new vehicle. Further, over a period o less than "excellent. All of the staff worked with me in arriving at an acceptable trade in value and cost of a new vehicle. Further, over a period of more than four years, Joe Carroll has been my service representative, and service has continuously been "excellent". This is the third new vehicle purchased from Koons Honda and I am certain that it will not be the last. Arkeem Dennis and Misty Barbe are excellent in their respective areas of expertise and have always placed the customer first in all cases. Ronald Jay Phillips, Sr More
I was shown the models I requested and got great info on the differences between 2012 and 2013 models. Dipak programmed my blue tooth and preferences and showed me how to change it later if I wanted. He a the differences between 2012 and 2013 models. Dipak programmed my blue tooth and preferences and showed me how to change it later if I wanted. He also explained the warranty info including the Joyce Koons lifetime warranty. Dipak also was very flexible in meeting with me as I changed our meeting time at the last minute. I recommend this dealership to anyone who is looking for good service and knowledgable sales representatives. I bought the car a couple of weeks ago and am a happy customer and driver of a new Honda. More
Josh is a true professional. His personality provides a non-pressure sales which is perfect for me. His assistance was invaluable. He answered all my questions, some even before I asked. I left the deal non-pressure sales which is perfect for me. His assistance was invaluable. He answered all my questions, some even before I asked. I left the dealership with my new Honda Odyssey knowing that Josh had provided the best sales service I could have had. Joyce Koons Honda is lucky to have a person of Josh's caliber. More
the technician who worked on my vehicle found out that it needs more work on it which was by hindsight was't presented to me the first time, due to that mike and joe took the initiative and fixed the extra w needs more work on it which was by hindsight was't presented to me the first time, due to that mike and joe took the initiative and fixed the extra work with no additional cost to me, i am a regular customer in this dealership for over 10 yrs. great job thanks More
Arkeem, Doug, and James were very helpful with the whole buying process from emails to in person guidance. All three are great communicators and honest. I feel good about my purchase and my decision to re buying process from emails to in person guidance. All three are great communicators and honest. I feel good about my purchase and my decision to return to Koons Honda. I appreciated how Sheila was very informative without being pushy. Ronnie was very helpful in explaining my various options with the financing. i.e. payment breakdowns. etc. All these people at Koons made for a pleasant and reassuring buying experience. Thank you Koons Honda. And I didn't even get to mention the great service department with Brad Burch. He and the service department definitely has something to do with my original desire to look into buying from Koons Honda again. Thanks. More
Josh helped us buy a 2013 Honda Odyssey Touring Elite. He was exceptional in every way -- he could answer every question that we had. He had an easygoing, reasonable personality and even something normally s was exceptional in every way -- he could answer every question that we had. He had an easygoing, reasonable personality and even something normally stressful like negotiations went very smoothly with him. He made himself very available to us, and we could not have had a better car buying experience. And, we LOVE our minivan!! More
All the staff at Joyce Koons were very friendly and listened to my needs. I got exactly what I wanted promptly at the best price. I shopped around and their price was great. I will buy all my cars h listened to my needs. I got exactly what I wanted promptly at the best price. I shopped around and their price was great. I will buy all my cars here in the future. Highly recommended. More
My family and I have been loyal customers for aver 10 years. We have found the Joyce Koons Honda Family, honest, caring and going over and beyond expectations. We have three Honda currently and are ver years. We have found the Joyce Koons Honda Family, honest, caring and going over and beyond expectations. We have three Honda currently and are ver satisiftied. I have worked with numerous staff in sales, finance and service and will continue coming back. I have one daughter coming of age and will be looking to get her first car from Joyce Koons Honda. Honda saved my son's life this year. He had been in an accident where he blacked out and went off a 50 foot emakajment and the car was totaled. Because of the powers that be and the well made car-side air bags, steel construction he was able to walk away from the hospital with minor injures to his shoulder wrist and knee. I am very very thankful for the support Honda has given that allowed us to purchase such a great reliable car. There was no question where we would by his replacement car JOYCE KOON HONDA. I have recomended friends to the site and rave about the care and commitment to excellence found through out the departments. I have included staff I have directly been involved with but have no doubt all staff carry the values that make JOYCE KOONS asuccess in the mind of myself and several family members. I hope this helps those looking for a connection in the community to locate a caring start from start to the life of your car and beyond. Thank you all from the bottom of my heat. Rebecca Valois-Loyal Customer More