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Joyce Koons Honda

Manassas, VA

4.8
3,017 Reviews

10640 Automotive Dr

Manassas, VA

20109

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3,017 Reviews of Joyce Koons Honda

December 19, 2012

I have leased seven cars since 2006. Believe me when I say this was the easiest and friendliest lease that I've ever done. Everyone was on point – they all knew their business. Very professional and frien More

by eblackmon58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 21, 2012 -

Joyce Koons Honda responded

Thank you for posting a review on DealerRater. I am happy that you chose our dealership to lease your eighth car! I am sure you will be happy with your decision to switch to Honda. Thank you for your business. -Jim Jim Bencivenga General Manager Joyce Koons Honda

December 19, 2012

I wanted to relay my positive experience with the Joyce Koons dealership. Starting with the General Manager Jim Bencivenga who was so kind and courteous. He made the deal so attractive that it could not More

by nnscharf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 21, 2012 -

Joyce Koons Honda responded

Thank you for writing a review about your experience at our dealership. It was my pleasure helping you with your purchase and am here for any of your future needs! -Jim Jim Bencivenga General Manager Joyce Koons Honda

December 19, 2012

My sales experience and repair issues has been nothing less than "excellent. All of the staff worked with me in arriving at an acceptable trade in value and cost of a new vehicle. Further, over a period o More

by rjp071441
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Barbe
Dec 21, 2012 -

Joyce Koons Honda responded

Thank you for reviewing our dealership. Excellent service by our staff is what we try our best to deliver and I am happy that you have always received nothing less than excellent. Thank you for continuing to let us earn your business. -Jim Jim Bencivenga General Manager Joyce Koons Honda

December 18, 2012

I was shown the models I requested and got great info on the differences between 2012 and 2013 models. Dipak programmed my blue tooth and preferences and showed me how to change it later if I wanted. He a More

by markfd1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 18, 2012 -

Joyce Koons Honda responded

Thank you for posting a review on DealerRater. I am so pleased that are enjoying your new car! I will share this review with Dipak so he will see that his great customer service and product knowledge are making his customers happy. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

December 15, 2012

Josh is a true professional. His personality provides a non-pressure sales which is perfect for me. His assistance was invaluable. He answered all my questions, some even before I asked. I left the deal More

by ddavis60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 18, 2012 -

Joyce Koons Honda responded

Thank you for reviewing us on DealerRater. We are lucky to have Josh on our staff, and I am glad that you were able to experience what he has to offer. Thank you for your business. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

December 15, 2012

the technician who worked on my vehicle found out that it needs more work on it which was by hindsight was't presented to me the first time, due to that mike and joe took the initiative and fixed the extra w More

by nbahou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 18, 2012 -

Joyce Koons Honda responded

Thank you for reviewing us on DealerRater. I do want to also thank you for giving us a second chance to make it right. Your business over the years is important to us and we look forward to servicing you in the future as well. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

December 13, 2012

Arkeem, Doug, and James were very helpful with the whole buying process from emails to in person guidance. All three are great communicators and honest. I feel good about my purchase and my decision to re More

by jkoller76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Burch
Dec 17, 2012 -

Joyce Koons Honda responded

Thank you for rating your experience with our dealership on DealerRater. I appreciate your breakdown of how each employee affected your visit with us and I will be sharing your review with them all. Thank you for choosing to keep your business with us. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

December 10, 2012

Josh helped us buy a 2013 Honda Odyssey Touring Elite. He was exceptional in every way -- he could answer every question that we had. He had an easygoing, reasonable personality and even something normally s More

by JennyMurrill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 12, 2012 -

Joyce Koons Honda responded

Thank you for reviewing our dealership on DealerRater. Knowing that your car buying experience was smooth and enjoyable is great! Loving your minivan is an added bonus, enjoy your new car! -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

December 09, 2012

All the staff at Joyce Koons were very friendly and listened to my needs. I got exactly what I wanted promptly at the best price. I shopped around and their price was great. I will buy all my cars h More

by AnthonyClaridge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Claridge
Dec 10, 2012 -

Joyce Koons Honda responded

Thank you for taking the time to review our dealership on DealerRater. It has always been very important to us that our customers leave happy and with confidence that they have made a great decision. Thank you for choosing us for your new car needs. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

December 08, 2012

My family and I have been loyal customers for aver 10 years. We have found the Joyce Koons Honda Family, honest, caring and going over and beyond expectations. We have three Honda currently and are ver More

by rvalois
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Hughes, Bob Miner, Tim Rowan, Chris Shade, Peter Stohlman
Dec 10, 2012 -

Joyce Koons Honda responded

Thank you for reviewing our dealership on DealerRater. What a story, I am so glad your son made it through that accident with only minor injuries, he is indeed very lucky. We look forward to another ten plus years serving you and your family and when your daughter is ready we will take good care of her as well. Thank you for sharing your story with us. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

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